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Halwill Branch

NFU House, Station Road Ind Est. Halwill Junction, Beaworthy, EX21 5XB

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Welcome to the Halwill NFU Mutual branch. At Halwill we have a team of experts who would be happy to take the time to ensure you have the correct insurance in place to protect your business, homes, vehicles, horses and families.

We pride ourselves on our friendly, personal service and aim to build genuine relationships with our clients that stand the test of time. We have a team of highly motivated and interested branch staff who can help guide you through the complexities of insurance cover.

Call our branch today and we'll take the time to discuss your insurance needs.

Our team

Simon Whattler

Senior Agent
Over 18 years as senior agent for NFU Mutual's branch at Halwill Junction. Simon has a wealth of industry knowledge to provide new and existing customers with tailor made insurance solutions whatever their business type. He has a strong sense of responsibility towards the branch's clients and the staff in the branch and works alongside agents Mark Ley & Kerry Oates to create a successful business model and a great place to work. expand text

Mark Ley

An NFU Mutual agent, since July 2004, Mark has a broad range of business insurance knowledge and specialises in farm and country estate clients. His earthy Devon farming base has given him an excellent grounding to deal specifically with this sector but he is also more than able to assist in any other home, vehicle or business insurance requests that come his way. expand text

Kerry Oates

Kerry Oates is a local girl with a farming background and much local knowledge to her credit. She has lived and worked in the Holsworthy community all her life and is fully licensed to provide help with all NFU Mutual insurance products as well as assist the farming community. She is keen to meet and sign up new NFU members as well as provide accurate and professional assistance with the insurance needs of our existing and new customers. She looks forward to meeting you soon! expand text

Rachel Cleverdon

Office Manager
After more years with NFU Mutual than she would care to admit to, Rachel sees to the smooth running of the general insurance processing in the branch as well as acting as our credit control manager. She oversees the training and competence of staff and ensures that everyone is fully aware of the limits of their individual licence thereby ensuring that the branch remains compliant and within the rules of the FCA. expand text

Susan Westaway

Business Development Manager & Financial Service Coordinator
Sue likes to ensure that every client new to our branch understands that they have a personal relationship with the staff in this branch. She believes passionately in NFU Mutual products and services and ensures that all our clients know about every avenue we can help them with. She leaves no stone unturned in offering every assistance and expert knowledge to our huge client base and ensures that all our sales team understand features and benefits of the products they have to offer. expand text

Tracey Headdon

Customer Services & Renewals
Since joining our team in 2005 Tracey's quiet and efficient manner has delighted clients time and again and left them feeling confident and cared for. She has a broad knowledge of all the products she is licensed to discuss and ensures that every query is dealt with in a timely and businesslike manner. She also manages the sorting and sending of renewal documents to ensure clients have adequate time to renew their covers and remain protected. expand text

Susan Turner

Customer Services & Claims
Susan's quiet disarming manner helps smooth the claims process for our clients during their time of crisis and they are left feeling individually cared for and confident that their problem will be dealt with in an efficient and speedy manner. Her telephone manner causes regular positive comment from happy customers and she takes personal pride in handling the claims side of the branch as well as achieving a high level of professionalism when dealing with insurance quotes and enquiries. expand text

Sion Rofe

Customer Service Adviser
Sion has been with the branch since September 2009 and has developed a deep understanding of all the personal products we can offer. His calm quiet manner assists clients to help their understanding of our products and services and he resolves many queries and questions every day. expand text

David Medland

Claims Manager
David joined the Halwill team in April 2010 after working in the insurance industry for several years as a claims negotiator. He has swiftly grasped NFU Mutual's ethos of 'customer first' and deals with claims efficiently on a daily basis. His role is to oversee all new & existing claims to ensure that they are dealt with fairly and in a timely manner. expand text

Michelle Broad

Customer Service Adviser
Michelle has worked in the Halwill office since 2009. She has recently completed her commercial licence training and can assist with quotes for new business, mid term alterations or provide help and assistance for any relevant insurance products she is licensed to sell. Her happy friendly attitude will make your contact with her a pleasure when doing business with NFU Mutual. expand text

Hannah Daly

Customer Service Adviser
Since joining our team in 2015 Hannah’s quiet and efficient manner makes her a joy to deal with in the Halwill branch. She has a broad knowledge of all the products she is licensed to discuss and ensures that every query is dealt with in a timely and professional way. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

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