Phone lines closed

Call today: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm


Station House, Station Lane, Hethersett, Norwich, NR9 3AX

Visit today: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Welcome to NFU Mutual’s Hethersett branch. We offer an extensive range of insurance and financial products, with a local, personal and friendly service.

We pride ourselves on treating every customer as an individual, and providing the excellent service we have built our reputation on.

NFU Mutual

Our team

Amy Walker, BSc, MSc

Agent & Group Secretary

An agent since 2008, and an NFU Mutual policy adviser prior to that, I joined the Hethersett branch in 2010. A specialist in farm, estate and commercial insurances, I am also a group secretary for both the Mid Norfolk and Watton & Hingham NFU branches. I'm currently renovating an old timber framed house; coupled with looking after two children it makes for an interesting life!

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Tristan Rivett, Cert CII

Claims & Account Handler

I joined the Hethersett team in May 2016 following 7 years in customer service claims within NFU Mutual’s regional service centre in Norwich. I can assist with queries you have regarding a new or ongoing claim. I will also be able to assist you with insurance queries on NFU Mutual’s general insurance policies and with life and pension appointments for NFU Mutual Financial Adviser, Adam Woodward. In my spare time I like to catch up with friends, keep active through a variety of sports and enjoy playing with my Sprocker Spaniel named Dylan, who always keeps me on my toes!

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Molly Rutterford

Account Handler

I joined NFU Mutual Hethersett branch in December 2014 as a client adviser. I can help with any queries or new quotes for NFU Mutual's motor, home and lifestyle, commercial and farming policies. I can also assist with life and pension appointments for NFU Mutual Financial Adviser, Adam Woodward. When away from work I enjoy spending time with friends, family and my two Labradors.

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Martin Tropman

Account Handler

I have been with NFU Mutual since 2009, before joining the Hethersett branch in March 2016 I previously worked as an underwriter in Norwich at the regional service centre. I am currently part of the customer service team as an account handler and can assist with any motor, home and lifestyle and commercial queries. I can also assist with life and pension appointments with NFU Mutual financial adviser, Adam Woodward. Outside of work I am currently alternating between watching Premier League and Championship football down at Carrow Road.

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Sharon Hawes

Account Handler

I started my role as a customer service adviser for NFU Mutual's Hethersett branch in August 2015. I have experience working in the insurance industry and also in a customer services environment. I can help with quotes, mid-term changes and renewal queries and also assist with life and pension appointments for NFU Mutual Financial Adviser, Adam Woodward.

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Ross McGregor

Account Handler

I began my career at NFU Mutual in 2008, as a Motor & Personal Insurance Underwriter at the Regional Service Centre in Norwich. I did this for 7 years before moving over to the commercial insurance team where I also carried out internal audits. In January 2017 I moved from the RSC into the agency network, as an Account Handler for Amy E Walker in the Hethersett office. Since then I have been helping new and existing customers with all types of insurance needs. I can talk to you about motor, personal & commercial insurance as well as introducing you to our in-house Financial Adviser, Adam Woodward. In my spare time I play local football, enjoy the occasional round of golf and spending time with friends and family.

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Adam Woodward, DipPFS

Financial Adviser

Having previously worked in the Spalding and Boston NFU Mutual offices as an NFU Mutual Financial Adviser, I joined the Hethersett office in 2016. I give professional, holistic financial advice on pensions, investments and Inheritance Tax planning. I previously worked as an independent financial adviser.

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