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Oswestry Branch

12 Salop Road, Oswestry, SY11 2NU

Welcome to NFU Mutual's Oswestry branch where we have been meeting the insurance needs of both the farming and non-farming community in the town and surrounding area by providing a personal, professional but friendly local service to our customers.

Our team

Stuart Chacksfield

Stuart Chacksfield

Senior Agent
Hi there, I’m Stuart Chacksfield, senior agent for Oswestry & District. I’m originally from Flintshire where dad farms 200 acres on the North Wales coast. This gave me a good background of both arable and livestock farming and since leaving the farm, I’ve also worked in various roles including engineering, retail and marketing, very useful when seeing the number of various businesses we insure here in Oswestry. I’ve worked in various roles for NFU Mutual since 2000 and really enjoy working cross border with both English and Welsh customers, here in Oswestry. I’m always happy to call and see customers or, welcome visits to our local office in the middle of town and at our office at the Smithfield on market day. expand text
Gemma Henman

Gemma Henman

Office Manager
Hi, my name is Gemma and I have worked for the Oswestry branch since June 1997. I joined the branch as part of a youth training scheme and became a full time employee after I completed my insurance NVQ qualification. I am licensed to help with all motor and home products, including some commercial products. I can also introduce you to our financial and risk management colleagues. As the office manager I will be able to deal with all day to day enquiries. Living in Gobowen for most of my life I have excellent local knowledge which is useful when helping customers with queries or claims. expand text
John Gwilliam

John Gwilliam

Sales Executive
Hello, my name is John and I come from Wem, and I joined the Oswestry team in 2010 after a 30 year career as a farm manager. Therefore, I have wide agricultural knowledge and I am able to deal with all your farming insurance requirements. I am also the main contact in the office regarding NFU Mutual Risk Management Services queries. expand text
Meir Ellis

Meir Ellis

Customer Service Adviser
Hello, my name is Meir and I have worked at the Oswestry branch since 1987 and I live in Sarnau. I am licensed to help with all motor, personal and equine insurance products and I can help with NFU membership queries. I can, like my colleagues, introduce you to our financial service and risk management colleagues. expand text
Gaynor Ingram

Gaynor Ingram

Accounts Clerk & Customer Service Adviser
Hello, my name is Gaynor and I joined NFU Mutual in Oswestry in 1980. My main duties are to deal with your account enquiries and to ensure that your renewal documents are sent out on time. I am licensed to deal with motor and household insurance and I specialise in equine insurance. I live locally with my family and I enjoy competing with my horses at various shows. expand text
Rachel Jones

Rachel Jones

Customer Service Adviser
I joined the team in Oswestry in 2000, as a customer service adviser. My main role in the office is to deal with non-motor claims which I assist customers with either over the phone or at the office here in Oswestry. I am also licensed to deal with motor, house, business and equine insurance. I live locally at Llansantffraid and I have a good local farming knowledge. expand text
Jennifer Healey

Jeni Healey

Customer Service Adviser
Hello, my name is Jeni and I have worked at the Oswestry branch since July 2009. I am licensed to deal with your motor and household requirements and also business insurance requirements. I live in Oswestry and work in the office 2 days per week. I can introduce you to our financial service and risk management colleagues. expand text
Alix Lye

Alix Lye

Administrator
Hello, my name is Alix and I recently joined the Oswestry team in August 2015 as an Administrator. I have joined the team on an apprenticeship scheme. I have recently obtained my licences for all motor insurance products and I am currently working towards my home insurance licences. Currently my duties include helping with customer service enquiries and typing correspondence and review letters for our customers. expand text
Rachel Wilkinson

Rachel Wilkinson

Life Lead Co-Ordinator
Hello, my name is Rachel and I have recently joined NFU Mutual after working in the financial services industry for many years. My role in the office is to introduce and discuss with customers the financial products that NFU Mutual offer and make appointments with NFU Mutual Financial Adviser Stephen Spencer if required. I am a local farmer’s daughter and now live in Llanymynech. expand text
Stephen Spencer

Stephen Spencer

Financial Adviser
My name is Stephen and I am an experienced and professional NFU Mutual Financial Adviser with 25 years background in the financial services industry. I have been a fully qualified financial adviser for the past 15 years, and I am able to meet with you to offer friendly, face to face advice on many aspects of personal financial planning including protection, pensions (including work place pensions), investments and Inheritance Tax planning. expand text
Malcolm Roberts

Malcolm Roberts

Local Farm Assessor
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NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

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