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Rooksbridge Branch

The Stables Business Park, Bristol Road, Rooksbridge, Axbridge, BS26 2TT

Welcome to NFU Mutual's Rooksbridge branch. Previously based in Weston super Mare for over 40 years we are now in the village of Rooksbridge. We service our clients’ insurance and financial services needs in and around North Somerset including Weston super Mare, Axbridge, Bleadon, Brent Knoll, Burnham on Sea, Cheddar, Highbridge, Wedmore & Winscombe.

Our team

Mike House

Senior Agent
Brought up on a Somerset dairy farm Mike is qualified with a BSC (Hons) degree in Agriculture and has been an Agent for NFU Mutual since 1988. Mike can assist on many aspects of insurance and specialises in farming and business protection. Mike is also the local representative for the North West Somerset group of the NFU. expand text

Deanna Gladki

Senior Agent
Deanna joined NFU Mutual in Hertfordshire in 1995 and spent several years specialising in equine cover. She has since worked in four NFU Mutual offices throughout Somerset and is highly experienced in assisting customers on many aspects of insurance cover. Deanna now specialises in business protection. Deanna is also the local representative for the North West Somerset group of the NFU. expand text

Carol Pilgrim

Office Manager
Carol has been with the branch since February 1992. She is responsible for the smooth day to day running of the office and the coaching, training and development of the team. She also deals with the branch accounts and can provide assistance or advice to new and existing customers wishing to discuss payments and direct debits. Carol is keen to ensure that all customers receive a professional and friendly service from the Rooksbridge branch, with the emphasis firmly on customer service. expand text

Rod Morris

Customer Services/Sales
Rod joined the Rooksbridge branch in May 2010. He was previously with the Wells branch which he joined in 2005. He is available to assist on all matters of motor, personal, equine, commercial and farm insurance. expand text

Anita Ferriday

Customer Services/Sales/Claims Adviser
Anita has been with NFU Mutual since 1996 and is mainly responsible for branch claims administration. She is also available to advise on motor, personal, commercial and farm policies. She feels that it is important to have a claim adviser within the branch to be able to personally handle claims quickly and be an effective intermediary between the client and the insurer. expand text

Jackie Humphrey

Customer Services/Sales/Renewals
Jackie joined NFU Mutual in December 1992 when the office was in Weston super Mare. Jackie’s responsibilities include the administration of policy renewals. She also handles enquiries for motor, personal and commercial covers. expand text

Karen Barratt

Customer Services/Sales
Karen has over 20 years’ experience in the industry and has been with NFU Mutual since 2008. She is available to help both new and existing customers and can assist with any enquiry you may have regarding motor, personal, commercial and farm insurance. expand text

Sally Bryant

Customer Service/Sales
Previously working at Santander bank, Sally joined Rooksbridge in May 2017. As a member of our customer service team, Sally can assist with enquiries or quotes for motor, home and lifestyle, tractor, horse and travel policies and has a friendly and professional approach in all areas of customer care. expand text

Paul Williams

Customer Services/Sales
Paul’s 20 years of experience in the industry has served him well since he joined the Rooksbridge team in May 2017. He is available to help both new and existing customers assisting with any enquiry you may have regarding motor, home & lifestyle, tractor, horse and travel policies. expand text

James Harwood

Risk Management Consultant
James is one of the health and safety consultants for NFU Mutual risk management services. He is able to visit you or discuss over the telephone how we can help you with health and safety as well as food safety. Risk management services are available to all without obligation, so please contact the office for further details. expand text

Laura Howlett

Financial Adviser
Laura has been in financial services for 20 years and has been an adviser for over 11 years. Laura can help you with pensions, investments and tax planning; as well as personal or business life cover and protection needs. She can offer a personal and/or business financial review with professional and friendly advice for your financial planning needs. You can relax knowing you are making the right decisions for your future. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

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