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Mutual House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, SY2 6LG

Welcome to NFU Mutual's Shrewsbury branch where we believe in providing a professional, friendly and local service.

Our local and personal approach to meeting the needs of our customers is now available to a wide range circumstances.

Our team

Simon Latter

Simon Latter FAAV

Senior Agent
My team is built to help you benefit from the insurance and financial services offered by NFU Mutual. We believe in a strong, local presence, based on a professional approach to working with long standing customers. Following careers within business consultancy and land management, I became the senior agent in Shrewsbury in 2009 and have focused on developing new relationships as well as reinforcing others through attention to detail and risk reduction. I am personally driven by minimising risk and tailoring solutions to build solid business connections. I combine my role as senior agent with that of NFU group secretary, and my own farming interests as a sheep producer. I am also a trustee of both Shropshire Rural Support and the Shropshire Federation of Young Farmers clubs. expand text
Matthew Shepherd

Matthew Shepherd Cert CII

Assistant Agent & Group Secretary
I specialise in arranging services for our commercial customers with multiple policy needs. I spend much of my time at client’s premises to deliver a personal and bespoke approach to your business requirements. Following experience in land based business activities, before joining the branch; I endeavour to bring practical solutions to everyday problems. My work as an NFU group secretary keeps farming at the core of our business but offers opportunity for supporting all rural businesses. expand text
Helen Pugh

Helen Pugh

Office Manager
I am responsible for managing the office on a daily basis, ensuring consistent delivery of excellent customer service. Being the primary contact for our Bespoke home insurance, I am also here to assist customers who need financial services and investment advice from NFU Mutual. expand text

Susan Swannick

Agents Support Clerk
I assist Simon and Matthew with the preparation and completion of policy renewals for farming and commercial customers. I can provide quotations for motor and personal insurance and also happy to deal with your account and payment queries. I can also introduce you to an NFU Mutual Financial Adviser for all of your financial planning needs. expand text
James Treverton

James Treverton Cert CII

Account Handler & Claims Manager
I specialise in working with farming and commercial business customers on their insurance, risk management and financial planning needs. I regularly visit customers to review their business needs. I also assist our customers with claims whether over the telephone or here in our Shrewsbury office. expand text

Georgina Millington

Account Handler
I advise customers on a range of motor, personal and commercial products. I would be happy to visit you at your premises and get to know you and your requirements to ensure your business is protected. I believe in providing customers with the best possible personal service and pride myself on being friendly and approachable. expand text
Alan Jones

Alan Jones Cert CII

Customer Service Adviser
I handle the majority of motor and home quotation requests from our personal customers. I joined the team in Shrewsbury following a career in education and I aim to develop strong relationships with our policyholders through a personal service. expand text

Ellie May Holding

Customer Support Adviser
I process alterations and provide quotations for both new and existing customers on NFU Mutual’s range of motor and personal insurance. I also support James with the administration of claims and can also introduce you to an NFU Mutual Financial Adviser for all of your financial planning needs. expand text

Jordan Parnell

Risk Management Consultant
Jordan advises our clients on risk management and health and safety. This valuable service ensures that our clients comply with the ever changing legal requirements. Jordan is available to come and talk to you and is able to tailor health and safety packages to suit any business and budget. Contact the Shrewsbury agency directly to arrange an appointment. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

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