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West Essex Branch

3 Stansted Courtyard Parsonage Road, Takeley, Bishops Stortford, CM22 6PU

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Welcome to NFU Mutual's West Essex branch. Come and visit us, or give our staff a call to find out how we can best assist you. Based in the heart of your community, we'll make time to help you give your financial decisions the care and attention they deserve. We pride ourselves in offering a friendly, personalised and local service.

Our products include home, car and business insurance. We also offer investments, pensions, life assurance and more. Get in touch with us to have a conversation to find out what we have to offer you.

Our team

Kayleigh Mackness Cert CII

Senior Agent
As senior agent Kayleigh specialises in looking after our farming accounts, regularly reviewing cover and assisting with queries throughout the year. In addition to contact over the telephone Kayleigh is able to come and visit your premises, enabling NFU Mutual at West Essex to give your business a personal local service. expand text

Kevin Zarzecki

Assistant Agent
Kevin joined the office in May 2017 having worked for NFU Mutual for over 10 years. He specialises in farming and commercial insurance and looks after our existing customers as well as prospective new customers. Kevin can visit your farm or commercial premises to review your existing covers and work with you to ensure you have the correct cover. Kevin can also discuss cyber insurance which is becoming more prevalent given the number of malicious attacks on IT systems. expand text

Kairen Tindale

High Net Worth Sales Executive
Kairen specialises in NFU Mutual Bespoke Insurance and is able to visit you at home to advise on our range of personal insurances. expand text

Sarah Skinner

Sales Executive
As a sales executive Sarah is able to advise on our full range of general insurance products, to arrange new quotations. expand text

Victoria Apter Cert CII

Office Manager
Victoria ensures the smooth running of the office, as well as managing the customer support advisers. Victoria is able to advise you on our full range of insurance products. expand text

Celia Haigh

Customer Support Adviser
The customer support advisers are the first point of contact for all incoming queries into the branch. The team can quote for personal insurances, make amendments to existing policies and offer support with motor and commercial claims. Celia can also handle your small personal claims. expand text

Laura Chapman

Customer Support Adviser
The customer support advisers are the first point of contact for all incoming queries into the branch. The team can quote for personal insurances, make amendments to existing policies and offer support with motor and commercial claims. expand text

Jordan Day

Customer Support Adviser
The customer support advisers are the first point of contact for all incoming queries into the branch. The team can quote for personal insurances, make amendments to existing policies and offer support with motor and commercial claims. expand text

Sophie Pringle

Customer Support Adviser
The customer support advisers are the first point of contact for all incoming queries into the branch. The team can quote for personal insurances, make amendments to existing policies and offer support with motor and commercial claims. expand text

Dannielle Dispirito

Customer Support Adviser
The customer support advisers are the first point of contact for all incoming queries into the branch. The team can quote for personal insurances, make amendments to existing policies and offer support with motor and commercial claims. expand text

Sue Crane

Financial Services & RIsk Management Services Co-Ordinator
Sue books appointments for NFU Mutual financial adviser, Rachel and RMS consultant Lisa. She will contact you over the phone to arrange the most convenient time for them to visit you. Sue can also provide literature regarding our products and services for you to read through in your own time. Sue also co-ordinates regular financial services seminars at the branch where Rachel can share information with you about our products. expand text

Lisa Vizard

Risk Management Services
Lisa is an NFU Mutual Risk Management Services sales consultant covering the east region. Lisa's main role is to advise clients on a wide range of health and safety products and their respective benefits. expand text

Rachel Johnston

Financial Adviser
Rachel offers face to face advice on our full range of financial products. She can assist with ensuring you have the right protection in place and making sure you are making the most of your savings and investments. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.