Phone lines closed

Call today: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm


Agriculture House, 12 High Street, Wotton-under-Edge, GL12 7DB

Visit today: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Welcome to NFU Mutual's Wotton-under-Edge branch. We are situated in the heart of the historic market town of Wotton-under-Edge, located in the southern end of the picturesque Cotswolds.

Our office is open from 9am to 5pm Monday to Friday, and we also have an out of hours contact service from 5pm to 8pm Monday to Friday and 9am until 12.30pm on Saturdays.

At NFU Mutual we offer a wide range of insurance. With our rural focus, we are a specialist estate insurer as well as understanding personal and commercial, small business and trade, farming and equine insurances.

We have a knowledgeable and friendly team who can assist either face-to-face or over the phone. Being a mutual company, NFU Mutual is run in the interests of its customers and not its shareholders, and we aim to offer a competitive package with a first class personal service.

The main areas covered by our office are Wotton-under-Edge, Tetbury, Chipping Sodbury, Nailsworth, Yate & Dursley.

NFU Mutual

Our team

Oliver Bayston

Senior Agent & NFU Group Secretary

Oliver heads up the team in Wotton-under-Edge. From a farming background here in Gloucestershire, Oliver previously worked in the agricultural supply industry for a number of years and now specialises in tending to the needs of our larger commercial, farming and estates clients. He is usually found out and about on client visits. In addition to his role as Senior Agent, Oliver is also Group Secretary for the Tetbury and South Cotswold branches of the National Farmers Union supporting and representing the interests of local farmer and grower members.

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Sarah Frodsham

Assistant Agent & NFU Group Secretary

Sarah was appointed as Assistant Agent at Wotton-under-Edge in July 2018 having previously been Office Manager for several years, during which time she gained considerable experience of the local community. Her 25 years within the Financial Services sector includes roles specialising in private banking and more recently NFU Mutual’s Bespoke range of insurances. Sarah’s role is centred on understanding your family and business needs, specialising in Financial Services, Bespoke Insurance, farming and estates. Sarah is also Group Secretary for NFU Tetbury and South Cotswold offices, supporting and representing the local farmers and growers.

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Carrie Sealy

Office Manager

Carrie is responsible for the day to day running of the office and assists the Agents as part of the management team. She supports all members of the team in their work with a particular emphasis on ensuring we provide a first class level of personal service to all our customers. Carrie also handles all of our accounts and billing systems.

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Alex McMillan

Account Manager

Alex joined the office in 2014 as a Customer Service Adviser, and more recently took on the position of Account Manager. Her role is to manage a number of our commercial and farming accounts, carrying out renewal reviews and giving best advice on customers’ policies. Alex enjoys getting to know our customers and their businesses which enables her to offer them a holistic view on their insurance and protection requirements including health and safety and life services.

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Jake Gardner

Financial Services Co-Ordinator & Sales Adviser

Jake co-ordinates financial services within the office and looks after NFU Mutual Financial Adviser, James’s diary. Jake also provides quotations for new home or motor insurance. As well as assisting customers over the phone, customers are welcome to make an appointment to visit Jake at our office and discuss their requirements. Jake prides himself on providing a first class service to all customers.

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Jenny Ball

Claims, Customer Service & Deputy Office Manager

Jenny joined the office in 2013 and heads up all our claims activity within the office with support from Sharon. She is the Deputy Office Manager supporting Carrie with the day to day management of the team and as well as dealing with claims can assist with any motor, personal or equine enquiries you may have. Jenny is renowned for the efficient, personal and professional service that she provides to our customers.

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Sharon West

Customer Service Adviser & Claims

Sharon has extensive insurance customer service experience having previously worked at an NFU Mutual branch in Wiltshire for a number of years. In 2016 Sharon moved to Gloucestershire and joined our office. Sharon provides a great service assisting customers with any queries or changes relating to home and motor policies and can offer help with claims.

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Maria Little

Account Handler

Maria has a number of years’ experience in insurance sales and customer service roles. Maria’s role is to assist the Agents with their renewal review meeting preparations and to coordinate any subsequent amendments to cover as required. Maria is also able to help with any enquiries or changes relating to motor insurances and once the required NFU Mutual insurance product licenses have been obtained, she will also be able to assist with any enquiries or changes relating home policies.

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Jake Fareham

Customer Service Adviser

Jake joined the office in 2017 with previous customer service and insurance experience. Jake’s role is to provide quotations for incoming motor, buildings and contents insurance as well as assisting with changes to existing policies and renewal reviews. Jake also introduces our financial services offering.

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Jessica Colwill

Customer Service Adviser

Jess joined the branch in 2017 with previous customer service and insurance experience. Jess's role is to provide quotations for incoming motor insurance as well as assisting with changes to existing policies and renewal reviews. Jess also introduces our financial services offering and once the required NFU Mutual insurance product licenses have been obtained she will also be able to assist with any enquiries or changes relating to buildings and contents insurance.

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Phil Chalker

Risk Management Consultant

Phil is one of the health and safety consultants for NFU Mutual Risk Management Services. He is able to visit you or discuss over the telephone how we can help you with health and safety as well as food safety. Risk Management Services are available to all without obligation, so please contact the office for further details.

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James Craig

Financial Adviser

James is happiest advising and putting financial plans in place for clients. Always busy, and my mission is to visit as many of our life, pension and investment customers and potential clients as possible. James is a dedicated NFU Mutual Financial Adviser, happy to offer a personal financial review.

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