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Agriculture House, 12 High Street, Wotton-under-Edge, GL12 7DB

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Welcome to NFU Mutual's Wotton-under-Edge branch. We are situated in the heart of the historic market town of Wotton-under-Edge, located in the southern end of the picturesque Cotswolds.

Our office is open from 9am to 5pm Monday to Friday, and we also have an out of hours contact service from 5pm to 8pm Monday to Friday and 9am until 12.30pm on Saturdays.

At NFU Mutual we offer a wide range of insurance. With our rural focus, we are a specialist estate insurer as well as understanding personal and commercial, small business and trade, farming and equine insurances.

We have a knowledgeable and friendly team who can assist either face-to-face or over the phone. Being a mutual company, NFU Mutual is run in the interests of its customers and not its shareholders, and we aim to offer a competitive package with a first class personal service.

The main areas covered by our office are Wotton-under-Edge, Tetbury, Chipping Sodbury, Nailsworth, Yate & Dursley.

Our team

Oliver Bayston

Senior Agent & NFU Group Secretary
Oliver heads up the team in Wotton-under-Edge. From a farming background here in Gloucestershire, Oliver previously worked in the agricultural supply industry for a number of years and now specialises in tending to the needs of our larger commercial, farming and estates clients. He is usually found out and about on client visits. In addition to his role as Senior Agent, Oliver is also Group Secretary for the Tetbury and South Cotswold branches of the National Farmers Union supporting and representing the interests of local farmer and grower members. expand text

Darren Bunn

Locum Agent
Darren has many years’ experience in the insurance industry with knowledge of commercial, motor and personal insurance. He completes renewal reviews with a range of customers and is also our training & competence supervisor, assisting with the training and assessment of all members of the team. As a Locum Agent, Darren is employed by NFU Mutual to provide support to the branch. expand text

Carrie Sealy

Office Manager
Carrie is responsible for the day to day running of the office and assists the Agents as part of the management team. She supports all members of the team in their work with a particular emphasis on ensuring we provide a first class level of personal service to all our customers. Carrie also handles all of our accounts and billing systems. expand text

Lisa Tucker

Senior Account Executive
Lisa’s career started with NFU Mutual over 17 years ago initially as an underwriter before becoming an Account Manager at the NFU Mutual Bristol branch. She joined our office recently and brings with her a wealth of experience and technical knowledge. Specialising in commercial insurances, particularly new accounts, Lisa uses her expertise to make sure clients have the right advice, cover and services in place including health and safety and financial planning. expand text

Alex McMillan

Account Manager
Alex joined the office in 2014 as a Customer Service Adviser, and more recently took on the position of Account Manager. Her role is to manage a number of our commercial and farming accounts, carrying out renewal reviews and giving best advice on customers’ policies. Alex enjoys getting to know our customers and their businesses which enables her to offer them a holistic view on their insurance and protection requirements including health and safety and life services. expand text

Jake Gardner

Financial Services Co-Ordinator & Sales Adviser
Jake co-ordinates financial services within the office and looks after NFU Mutual Financial Adviser, James’s diary. Jake also provides quotations for new home or motor insurance. As well as assisting customers over the phone, customers are welcome to make an appointment to visit Jake at our office and discuss their requirements. Jake prides himself on providing a first class service to all customers. expand text

Jenny Ball

Claims, Customer Service & Deputy Office Manager
Jenny joined the office in 2013 and heads up all our claims activity within the office with support from Sharon. She is the Deputy Office Manager supporting Carrie with the day to day management of the team and as well as dealing with claims can assist with any motor, personal or equine enquiries you may have. Jenny is renowned for the efficient, personal and professional service that she provides to our customers. expand text

Sharon West

Customer Service Adviser & Claims
Sharon has extensive insurance customer service experience having previously worked at an NFU Mutual branch in Wiltshire for a number of years. In 2016 Sharon moved to Gloucestershire and joined our office. Sharon provides a great service assisting customers with any queries or changes relating to home and motor policies and can offer help with claims. expand text

Maria Little

Account Handler
Maria has a number of years’ experience in insurance sales and customer service roles. Maria’s role is to assist the Agents with their renewal review meeting preparations and to coordinate any subsequent amendments to cover as required. Maria is also able to help with any enquiries or changes relating to motor insurances and once the required NFU Mutual insurance product licenses have been obtained, she will also be able to assist with any enquiries or changes relating home policies. expand text

Jake Fareham

Customer Service Adviser
Jake joined the office in 2017 with previous customer service and insurance experience. Jake’s role is to provide quotations for incoming motor, buildings and contents insurance as well as assisting with changes to existing policies and renewal reviews. Jake also introduces our financial services offering. expand text

Jessica Colwill

Customer Service Adviser
Jess joined the branch in 2017 with previous customer service and insurance experience. Jess's role is to provide quotations for incoming motor insurance as well as assisting with changes to existing policies and renewal reviews. Jess also introduces our financial services offering and once the required NFU Mutual insurance product licenses have been obtained she will also be able to assist with any enquiries or changes relating to buildings and contents insurance. expand text

James Harwood

Risk Management Consultant
James is one of the health and safety consultants for NFU Mutual Risk Management Services. He is able to visit you or discuss over the telephone how we can help you with health and safety as well as food safety. Risk Management Services are available to all without obligation, so please contact the office for further details. expand text

James Craig

Financial Adviser
James is happiest advising and putting financial plans in place for clients. Always busy, and my mission is to visit as many of our life, pension and investment customers and potential clients as possible. James is a dedicated NFU Mutual Financial Adviser, happy to offer a personal financial review. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.