Find your local branch


Agriculture House, 207 Tadcaster Road, York, YO24 1UD

Phone lines closed

If you are wishing to contact our York-based claims department please do not ring this branch, instead please contact 0800 197 0963

Welcome to NFU Mutual's York branch where we'll be delighted to provide you with expert assistance on your motor or personal insurance, or advise on your business insurance needs.

We can also assist with pensions, investments and financial planning. We offer a traditional service and are proud to say that we hold policies that were taken out before World War II. We look forward to meeting you in person at our branch on Tadcaster Road, next to York College and collocated with the NFU regional office.

We work closely with our partner office in Thirsk to offer a combined service which means customers will have access to vast local knowledge, a wealth of experience and a commitment to providing high quality products and service.

We currently offer a wide range of services and products for our personal insurance customers, as well as our farming and commercial clients – particularly those in the hospitality, food and drink manufacturing, retail, property and estates sectors.

We’ll take the time to get to know you so that we fully understand your needs, drop into any of our offices to find out more about how we can support you:

York – Agriculture House, 207 Tadcaster Road, York, YO24 1UD
Thirsk – Units 6 & 7 Concept Court, Allendale Road, Thirsk, YO7 3NY

NFU Mutual

Our team

Matthew Cliff BSC (Hons) Cert CII

After gaining his degree in Geography and Geology from University of Liverpool, Matthew moved into the insurance world. Now with over 12 years’ experience under his belt he has made progress through the ranks to be Agent in York. He can help with both our farming and non-farming corporate clients. Matt is a keen triathlete and enjoys watching rugby and walking the beautiful Yorkshire countryside. expand text
Huw Bell

Huw Bell BSC (Hons) Agric.

Huw is from a long-established farming family in the area. After a degree in Agriculture from the University of Reading, he served in the RAF for 10 years, including flying navigator training at Linton-on-Ouse. Before joining the team, he had also worked in Africa and Afghanistan, destroying landmines with the HALO trust charity, and studied business in the USA. He has now returned to his roots to provide business and rural insurance. He enjoys riding, country sports, supporting Yorkshire Cricket and serves as an officer in the Yeomanry. expand text
David Palmer

David Palmer BSc (Hons) Dip CII

Agent & Group Secretary
David is approaching 25 years' experience with NFU Mutual, combine this with managing a 100 acre arable farm just North of Thirsk, he has both the skills and wisdom to advise on all farming and commercial insurance. He can also provide advice on your commercial health and safety requirements. He has a degree in Agriculture from Newcastle University and is a member of a local sailing club. expand text
Jenny Dawson

Jenny Dawson BSc (Hons)

Agent & Group Secretary
After studying Agriculture at Newcastle alongside David Palmer, Jenny joined NFU Mutual straight from university. Now a farmer’s wife, she lives and farms near Crayke with her husband’s family. She is an expert on farming and rural insurance. With a passion for both horses and donkeys, Jenny likes to support local sanctuaries. She is a member of the local tennis club and loves a game in her spare time expand text

Anne Marley

Insurance and Claims Adviser
Anne brings a wealth of knowledge from her years of experience working for the NFU since 1982 and then stepping over to NFU Mutual in 1989. She can assist with matters of insurance and specialises in dealing with the agency claims. Anne can also book you an appointment with our expert financial adviser. Anne enjoys walking with her dog, line dancing and she volunteers at the Joseph Rowntree Theatre. expand text

June Toplis

Renewal and Account Executive
June is our longest serving member of staff. Working in the insurance industry since she was 18, she joined the York agency in 1980. She now works part time and handles accounts and renewals within the office. June has a wealth of experience the other team members can lean on. June has a passion for local history and is a member of the National Trust. expand text
Vicky McDonagh

Vicky McDonagh

Insurance Adviser
Vicky joined the agency in 2017 after being in the regional underwriting team for over 25 years. As well as dealing with motor, personal and commercial policies, Vicky has worked as a fraud handler and trainer for NFU Mutual. Vicky has excellent technical knowledge in our equine products and can assist with claims the agency are dealing with. In her downtime Vicky likes to go walking with her dalmatian as well as gardening and DIY. expand text
Jessica Snowball

Jessica Snowball

Commercial Insurance Adviser
Jess can help with your commercial insurance. Being a farmer’s daughter, Jess grew up on a farm and is soon to marry a farmer so she is perfectly placed to fully understand the farming and rural insurance needs of our clients. Jess is a member of the Young Farmers and loves nothing more than traditional baking and lending a hand with the cattle on the farm. expand text
Helen Webb

Helen Webb Cert CII

Insurance Adviser and Account Handler
Helen has worked in insurance since 1996. Her background prior to joining NFU Mutual means Helen has a sound understanding of both the personal and commercial insurance markets. She currently assists with personal insurance and renewals within the agency. When she was just 17 Helen once went on a date with Kevin Keegan! expand text

Clare Jones

Business Development
Clare worked in the Regional Service Centre for 7 years prior to joining the agency. Clare has worked closely with local affinities such as East Yorkshire Local Food Network and Meet the Farmer as well as being heavily involved in NFU Mutual's presence at local agricultural shows and the Great Yorkshire Show. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.