Products and services to help you create a financially secure future.
It’s smart to have a plan in place for your financial future and life’s big moments. You want to be sure that your hard-earned money is invested in the right places and you have cover to make tomorrow a little more certain.
At NFU Mutual we offer the services and products you need to make the right choices for you and your family’s financial future.
Making the right choices on your financial journey
If you already know what you want, we have a range of investments, pensions, protection and life cover to meet your needs. Or, if you need advice on what to do next, we’re here to help using over 90 years of experience and expertise in financial planning.
Looking for expert advice from a trusted source?
We have Financial Advisers who can answer your questions and help you work out the best plan for your financial future.
They’ll take the time to fully understand your situation, explain the range of investment products that can give the potential for growth and introduce the Life Insurance, Critical Illness Cover and Income Protection products we offer to provide protection for you and your family.
You’ll be given expert advice on the right products to choose and help with the financial planning process, an NFU Mutual Financial Adviser:
- Will create a plan to help you achieve your financial goals
- Provide advice that has the potential to grow your current wealth
- Help you adopt a considered approach to passing down wealth
- Understand the most tax efficient pensions and investments
- Can help you avoid costly decisions or paying unnecessary inheritance tax
Find out more about our Financial Planning Service
Ready to make your own choices?
You may already know what you need to put your finances on the right course. We offer a selection of protection, pension and investment products available for you to purchase over the phone direct from us with no financial advice. Whether starting a pension, opening a new ISA or taking out life cover, there are plenty of options available for you to choose from.
Not sure which option to take?
We want to make sure you have all the information you need, so we’ve provided answers to some of the common questions about our Advised and self-investor services where you can choose the route that's right for you.
The areas we cover
Ready to put your finances in the right place?
Know what you need?
If you already know the products you want our Non-Advised Sales team are on hand to set up investments, pensions or protection and life cover. They will not offer financial advice, so it’s important that you make any decision based on what’s right for you. You can call our Non-Advised Sales team, 9am-5pm Monday to Friday, on:
Looking for financial advice?
If you’re not sure how to put your financial plan in place an NFU Mutual Financial Adviser can help. An NFU Mutual will recommend products that are right for you based upon your personal circumstances. You can book an appointment with an NFU Mutual Financial Adviser by either completing a web form or by calling:
0800 622 323 - select option 3
Frequently asked questions: Advised and self-investor services
What’s the difference between the Advised and self-investor service?
Our Advised service offers advice provided by one of our expert Financial Advisers. They’ll make recommendations tailored to your financial needs and circumstances, either over the phone or face to face. This is a fee-based service.
If you know the products you want to buy and don’t need financial advice you can use our self-investor service. When you call, we will not make any recommendations; you will have full responsibility in choosing the right products for your needs and circumstances. There is no adviser fee for this service.
What if I already have an Investment, Pension or Protection product with you?
Whether you’ve previously taken out your product with us through an adviser or without advice, you are free to choose whether to take further advice or to use our self- investor service.
Our ISA customers have the option to top up
You can also manage your plan for your Investments or Pension products through our self-service web forms.
How do I get in touch with the self-investor service team?
Simply give us a call on 0800 980 8229, and a member of our team will be happy to help you.
How long does it take to get a call back from the self-investor service team?
A member of our team will call you back within 48 hours, Monday-Friday.
How do I know which service is right for me?
Here’s the details on each service that will help you decide which route is right for you.
If you speak to an adviser, you’ll receive:
- Financial advice tailored to your circumstances
- A view of your financial situation
- Recommendations to help you reach your agreed financial goals
- A review that takes account of existing Pension, Protection and Investment arrangements
- Help with ensuring your investments are organised tax efficiently.
It’s important to note that the advised service incurs fees. For more information on these costs, view our Advised Terms of Business, or contact us by phone on 0800 622 323 (option 3).
If you choose our self-investor service:
- You decide what Pension, Protection or Investment products to buy with no recommendations from us
- We’ll help, by guiding you through step by step to start a product or to make a top up payment on an existing product
- You’re comfortable about making financial decisions without advice and understand the risks involved.
What can I do through the self-investor service?
The service enables you to take out or top up a Stocks and Shares ISA, Junior ISA, Select Pension or Investment Bond. You can also arrange Life Insurance; Critical illness cover and Income Protection Insurance.
If you are considering taking money from your Pension – that you’ve built up with us, you can arrange through the self-investor service or Advised service.
How can I see how my investments are performing?
All plan holders
Regardless of the type of plan you hold, you can request to receive information about your plan by post.
Select ISA, Select Junior ISA, Select Pension and Select Investment Plan holders
You have the option to view the value of your funds, see your transaction history and view important documents online through the My Investments Service.
Already have a My Investments account?
If you don't already have a My Investments account you can register for one online via our website:
Please note: when you register you will be agreeing to receive paperless statements, with documents made available to view online. This will mean that you will no longer receive statements in the post.
If you'd prefer to continue to receive information about your plan through the post you can make a request online: