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Life Cover and Protection Claims

Find out how to make a Life Cover and Protection claim.

Guidance about how to claim a benefit from Life Cover and Protection administered by both NFU Mutual and AIG.

How to claim a benefit from a policy depends on who the policy is administered by.

It may be useful to have the following to hand when contacting whoever your policy is administered by:

  • Full name
  • Plan/policy number
  • Date of death or diagnosis
  • Medical condition you wish to be considered (for Critical Illness claims).

Policies administered by AIG

If you bought a Life Cover or Protection policy after 1st August 2016 this will have been administered by AIG.

The person claiming should contact AIG as soon as possible either by email, post and phone.

Email: nfumutual@aiglife.co.uk

By post:

AIG Life Limited,
PO Box 12010,
Harlow
CM 20 9LG

0345 600 6815

  • Mon to Thurs: 8:30am-8pm
  • Friday: 8:30am-5:30pm

Policies administered by NFU Mutual

If you bought a Life Cover or Protection policy before April 2016 this will have been administered by NFU Mutual.

The person claiming should contact NFU Mutual as soon as possible either by email, post or phone.

Email: Life_CIC_Mailbox@nfumutual.co.uk

By post:

NFU Mutual – Operations,

Avon House, Ryon Hill Park,

Warwick Road,

Stratford-upon-Avon,

Warwickshire

CV37 0UY

0800 622 323

  • Mon to Fri: 9am-5pm

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