When it comes to making a claim, NFU Mutual understands the importance of acting now and sorting out the details later. And because we know that dealing with a Home Insurance claim can be a challenging time, we are committed to providing you with the first class customer service that you have come to expect, no matter what the claim.
Call your local Agency: lines open 9am-5pm, Monday to Friday. Find your local office.
Call Mutual Direct: if you are an NFU Mutual Direct customer on 0800 197 0963. Lines open 8am-6pm, Monday to Friday.
In the event of an emergency in your home which:
If you have a legal expenses claim or you need advice, please call the DAS helpline on 0117 934 0573. DAS Legal Expenses Insurance Company Ltd provide this free service for our members. Their claims office is open 9am – 5pm, Monday to Friday and the helpline is open 24/7.