Isle of Man

First Floor, Quay House, South Quay , Douglas, Isle of Man, IM1 5AR

Phone lines closed

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Welcome to NFU Mutual's Isle of Man branch. Our dedicated staff at the Douglas branch like to keep things personal and are able to help you make informed choices on how to protect both the people and the things you care about.

We offer cover island wide and can help with a range of insurances to suit your needs.

Looking after customers is at the heart of our business. You will always find a warm welcome at the office where our staff provide face to face service and friendly, expert assistance. We take the time to find out your individual needs so we can tailor cover to suit you.

If you require assistance when visiting our office, please contact the branch and we will be happy to assist you.

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Our team

David Wilkinson Cert PFS

Branch Manager

David has worked in the financial services market for 30 years, the last 20 of which have seen him and his family based on the island. He joined NFU Mutual in 2012 to both lead the Isle of Man branch going forward as well as personally providing and ensuring the team continue to offer the highest level of service possible to both new and existing clients alike. expand text

Danielle Bradley Cert CII

Account Manager

Danielle has been with NFU Mutual since 2005 and has gained a wealth of experience in assisting with all NFU Mutual’s personal and commercial insurance products. Danielle now holds her CII Foundation Certificate in Insurance. Outside of work Danielle is a keen horse rider. expand text

Leanne McKeeman BA (Hons) Cert CII

Account Manager

Leanne graduated from Liverpool John Moore’s with a degree in Law and Criminal Justice. Leanne has previously worked in the retail and banking sector within the island and prides herself in working to an extremely high standard and delivering excellent customer service. Leanne is Cert CII qualified and is able to assist with both commercial and personal insurance. Outside of work, Leanne enjoys travelling and reading. expand text

Natalie Mason Cert ILM MInstLM

Office Manager

Natalie has worked in the financial services sector in the Isle of Man since 1996 and joined NFU Mutual in 2008. She is a member of the Institute of Leadership & Management, and is ILM qualified. This means she has gained the people and management development skills and knowledge needed to drive the office forward, whilst improving performance and business growth. She is passionate about working closely with her team to ensure they have the training and support needed to reach their maximum potential, ensuring both professional and personal goals are achieved Outside of work, Natalie enjoys netball, zumba, kettle bells, and is involved in the coaching of junior netball on the island. She also loves her dogs, Cooper & Daisy, as well as squeezing in as many holidays and mini-breaks that her budget and NFU Mutual will allow! expand text

Voirrey Horne Bsc (Hons) Cert CII

Sales Adviser

Voirrey was born and raised on the Isle of Man and attended Queen Elizabeth II High School. Voirrey graduated from the University of Chester with a degree in Geography. She will be happy to assist our customers with any queries. Outside of work, Voirrey is a keen dog trainer in both competitive obedience and agility. She also loves to travel and explore new places! expand text

Samuel Izzard

Sales Adviser

Samuel is new to the insurance industry, bringing a variety of skills from a varied background. Samuel is always looking to give helpful and courteous service. expand text

Lauren McMullen Cert CII

Senior Customer Support Adviser

Lauren has worked in the finance sector since 2005 and has developed a strong sense for customer satisfaction. Lauren is licensed in personal lines insurance, such as car, tractor, commercial vehicle and home & lifestyle, as well as our commercial insurance products. Lauren is also able to assist with any claims queries. Lauren now holds her CII Foundation Certificate in Insurance and is working towards her CII Diploma in insurance. In her spare time, Lauren enjoys zumba, baking and also loves to read. expand text

Samantha Buckley

Customer Support Adviser

Sam is Manx born and educated at St. Ninian's High School. She has worked in the retail and finance sector and prides herself on giving excellent customer service. Sam can assist you with personal insurance, and has the task of looking after the finances and accounts for the branch. In her spare time Sam enjoys socialising and reading. expand text

Lucy Cain BA (Hons)

Customer Support Adviser

After completing her A-Levels at Ballakermeen High School, Lucy went on to graduate from Mountview Academy of Theatre Arts in London with a degree in Production Arts. With previous experience working in the retail and finance sectors on the island, she has a strong understanding of the local community and high customer service standards. Outside of work Lucy enjoys reading science fantasy novels and playing with her Labradoodle "Breagh". expand text

Ethan Collins Cert CII

Customer Support Adviser

Ethan is Manx born and raised and was educated at St. Ninians High School gaining good GCSEs and studying A-levels too. He worked in retail during his time in sixth form helping him with customer service skills in particular. Ethan enjoys going to the skate park with friends as he is a keen BMX-er and very passionate about it. Ethan joined our team in December 2015 gaining his licence in motor insurance and is more than happy to help customers with any queries or requirements. expand text

Tom Rowley

Customer Support Adviser

Tom was born in Blackpool and educated at Highfield Humanities College gaining GCSEs. He worked at Arthur J Gallagher for 3 years before moving to the island to be with his partner. Tom’s hobbies include playing rugby union at Vagabonds having previously played rugby league for Blackpool scorpions back in the UK. expand text

Out of Hours Service

Customer Support Centre

The customer support centre are able to assist with taking payment, new quotations or making mid term amendments on motor, home, caravan, travel, horse and rider or horsebox insurance. Please be aware that, for data protection purposes, they will only be able to deal with the policyholder or an authorised person noted on the policy. expand text

For security and training purposes calls may be recorded and monitored.