Other life cover and protection
We have been providing financial services to customers for over 95 years and our product portfolio has developed over that time.
We now partner with Aviva* to provide a range of life cover and protection policies. The following policies are currently available to open, provided by Aviva:
This means that there are life cover and protection policies that we no longer promote on our website that cannot be opened. We do however continue to support customers who hold these policies.
We have put together a list of products that can no longer be opened that customers may still hold along with a brief description to help you should you need to speak to us about your life cover or protection policies. This list is not exhaustive, so if you aren't able to find your life cover or protection policy please get in touch.
If you are an existing customer and want to find out more about a life cover or protection policies you already hold with us, please contact our Customer Enquiry Team by calling 0800 622 323 (option 1), completing a web form or by emailing customermail@nfumutual.co.uk. It would be helpful if you could have your plan/policy number available when you contact us.
If you have one of the policies below, and are thinking about cancelling your policy or are experiencing financial difficulties, please contact us on the number above. We're here to help and can provide information on the type of policy you have and whether there are any options available to help you keep the cover in place.
*Aviva Life & Pensions UK Limited.
Other organisations that can help if you are facing financial difficulties:
StepChange - a service providing free, flexible debt advice based on your situation.
Citizens Advice - a network of independent charities, providing debt and money advice along with access to housing support and other services related to consumer finances.
National Debtline - a registered charity providing free debt advice to people across the UK.
MoneyHelper - a government-backed service providing money and pensions guidance.