Recognition of the first-class service and quality insurance cover that our customers have come to expect.
Discover our latest awards and industry ratings:
We're proud to say that we've been named the Which? Insurance Brand of the Year.
On presenting the award, this is what Which? had to say about us:
"Whether it comes to offering premium levels of cover, efficient claims handling, or supportive and friendly service, NFU Mutual has all corners covered.
"As long as we’ve been rating this insurer, customers have complimented its ‘patient and knowledgeable staff’ and minimal quibble approach. In recent months, however, they’ve also noted improvements made to its cover to help customers deal with the COVID-19 lockdown, and of being kept well informed."
Which? Recommended Provider for Car Insurance and Home Insurance
To compile the list of Recommended Providers, Which? combine their latest customer satisfaction results along with an assessment of each provider's policies to select top providers in the market. Which? only recommend insurance providers that offer both a high quality product and high standard of customer service.
Defaqto 5 Star Ratings
We are extremely proud of the fact that both our Home Insurance polices, Home and Lifestyle Insurance and NFU Mutual Bespoke Home Insurance, plus our Car Insurance have received the maximum 5 Star Rating from Defaqto, who are a leading UK independent financial research company.
Whenever a Defaqto 5 Star Rating is displayed you can be sure that the product offers excellent cover.
Find out more information about the Defaqto 5 Star Rating.