Our awards and industry ratings

Recognition of the first-class service and quality insurance cover that our customers have come to expect.

Discover our latest awards and industry ratings:

Which? Insurance Brand of the Year 2020

We're proud to say that we've been named the Which? Insurance Brand of the Year.


On presenting the award, this is what Which? had to say about us:

"Whether it comes to offering premium levels of cover, efficient claims handling, or supportive and friendly service, NFU Mutual has all corners covered."

Find out more about our reaction and the Which? Awards 2020.

Which? Recommended Provider for Car Insurance and Home Insurance

We have been named Which? Recommended Provider for Car Insurance and Home Insurance.

To compile the list of Recommended Providers, Which? combine their latest customer satisfaction results along with an assessment of each provider's policies to select top providers in the market. Which? only recommend insurance providers that offer both a high quality product and high standard of customer service.

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Defaqto 5 Star Ratings

We are extremely proud of the fact that both our Home Insurance polices, Home and Lifestyle Insurance and NFU Mutual Bespoke Home Insurance, plus our Car Insurance have received the maximum 5 Star Rating from Defaqto, who are a leading UK independent financial research company. 

Whenever a Defaqto 5 Star Rating is displayed you can be sure that the product offers excellent cover.

Find out more information about the Defaqto 5 Star Rating.

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