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Our awards and industry ratings

Winning awards is one of the ways in which NFU Mutual knows that it is maintaining the high standard of customer service and cover that our customers have grown to expect.

Below you will find details of our latest awards and industry ratings.

Award 2015 - Best Insurance Services Provider

Which? Insurance Provider of the Year 2016

NFU Mutual has beaten some of Britain's biggest names in insurance to win the prestigious Which? Award for Insurance Provider of the Year 2016. The Which? Awards are independent and unlike any other industry awards a company cannot nominate themselves. 

The shortlist is chosen by a number of experts based on factors such as research, testing, best buys and feedback from Which? members and the general public.

Which? Recommended Provider for Home and Car Insurance

NFU Mutual has been named Which? Recommended Provider for both Home and Car Insurance, for the twelfth time.

To compile the list of Recommended Providers, Which? combine their latest customer satisfaction results along with an assessment of each provider's policies to select top providers in the market.  Which? only recommend insurance providers that offer both a high quality product and high standard of customer service.

Recommended Provider Home Insurance
Recommended Provider Car Insurance

Moneywise Customer Service Awards

NFU Mutual picked up an award from the Moneywise Customer Service Awards 2016, winning Most Trusted Home Insurance Provider for the fourth year.

Most Trusted Home Insurance Provider

Defaqto 5 Star Rating

We are extremely proud of the fact that a number of our products have received the maximum 5 Star Rating from Defaqto, who are a leading UK independent financial research company. 

Whenever a Defaqto 5 Star Rating is displayed you can be sure that the product offers excellent cover.

Find out more information about the Defaqto 5 Star Rating.

Auto Express Best Car Insurer 2016

NFU Mutual, a previous nine time winner, has been named Best Car Insurer in the 2016 Auto Express Driver Power Survey.