Call today: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm


Unit 6, Linnet Court, Cawledge Business Park, Alnwick, NE66 2GD

Visit today: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Alnwick agency, which serves both business and private clients throughout North Northumberland and beyond who value our personal and friendly approach to insurance, pensions, life assurance and investments.

We offer a wide range of insurance products to give you as much choice and flexibility as possible.

We pride ourselves on the local service we provide to our customers and go out of our way to meet them personally to really understand their needs. And because we’re based in Alnwick, we can respond to their requests and instructions quickly.

NFU Mutual

Our team

Picture of Tania Conway

Tania Conway

Senior Agent & Senior Group Secretary

Tania has been both an Agent and NFU Group Secretary at the Alnwick office since June 1993 and Senior Agent and NFU Senior Group Secretary since October 2012. Tania studied Agricultural Biochemistry & Nutrition at Newcastle University from 1988 to 1991 and also has a Diploma in Surveying (Rural Practice) from the University of Reading. Tania is from a local dairy farming family, giving her an inside perspective on the challenges facing the rural way of life. Tania specialises in farm & estate insurance. Away from work Tania is a bit of a fitness fanatic; a keen cyclist, she also enjoys competing in triathlons.

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Picture of Jane Potts

Jane Potts

Agent & Group Secretary

Jane joined the team in Alnwick in January 2013 as Agent and NFU Group Secretary after 8 years working in the corporate banking sector dealing with both farming and commercial customers. Prior to this she worked for two local agricultural machinery dealerships. Jane spent her formative years on various farms and estates on the Scottish borders but has lived and worked in Northumberland for the last 13 years. Jane specialises in farm, estate & commercial insurance. Away from work Jane hibernates during the summer months in anticipation of the next ski season.

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Picture of Miriam McGregor

Miriam McGregor


Miriam became an Agent in January 2013 after working in the Alnwick office for 5 years dealing with both commercial and farming customers. Miriam graduated from the University of Aberystwyth in 2003 before moving to Northumberland shortly thereafter. Miriam specialises in commercial & farm Insurance. Away from work Miriam is married to a local farmer and has three small boys who keep her exceptionally busy.

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Donna Willis

Donna Willis


Joining the team in June 2012, Donna is our Office Supervisor, ensuring our customers always receive the high quality service offered by the Alnwick agency. Donna also deals with any insurance queries or claims in a proficient manner.

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Camilla Campbell

Camilla Campbell

Sales Executive

Camilla started working for the NFU Mutual Alnwick agency in July 2014. Camilla is part of our sales team and can provide quotations for the wide range of our insurance products, specialising in bespoke quotations for commercial and personal customers. Camilla comes from a farming family and still likes to lend a hand when possible.

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Caroline Stephenson

Caroline Stephenson

Customer Service Adviser

Caroline joined the team in 2017. Caroline brings a wealth of general insurance knowledge having worked in the insurance industry for over 14 years throughout the North East. Caroline looks forward to meeting and dealing with all new clients in the future and being able to help with all insurance queries.

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Melanie Avis

Melanie Avis

Sales Co-ordinator

Melanie is the first point of contact for Financial Planning Services. She co-ordinates appointments for NFU Mutual Financial Adviser Mark Grainger and Scott Keys our Non-Advised Sales Consultant. In her spare time Melanie loves shopping and goes on holiday as often as possible!

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Mark Grainger

Mark Grainger, AFPS, BA (Hons), CeMAP

Chartered Financial Planner

Mark has worked for NFU Mutual for 10 years as a Financial Adviser and currently holds Chartered Adviser status. This is the most widely accepted ‘Gold Standard’ qualification available for Financial Advisers/Planners. He specialises in Inheritance Tax planning, pensions, protection and investments for individuals, corporate clients and trusts. Mark will be happy to visit you at home or in our local Alnwick office. To arrange an appointment or have an informal chat, please ring the office and ask for Melanie.

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