Ayr

Our team

Ronnie Mercer

Senior Agent

Extending a 30 year career in the financial services industry, Ronnie joined NFU Mutual as Senior Agent in June 2007 and manages the successful agencies based at Livestock Mart, Whitefordhill and Miller Road, Ayr. During this time he has developed meaningful relationships with new and existing NFU Mutual customers. Ronnie is also an NFU Scotland Group Secretary for South Ayrshire, supporting local farming members and professional/commercial members. He will be delighted to help you with all of your insurance requirements. Contact ronnie_mercer@nfumutual.co.uk

Chris Haran

Agent

Chris joined NFU Mutual as an Agent in Campbelltown 2011, having previously worked in both insurance and the steel manufacturing industry. Originally from Ayr he has returned to home territory joining the Ayr branch as an Agent in September 2014. Chris specialises in providing tailored solutions for both your commercial businesses or bespoke solutions for insuring your home. Chris can also provide support with NFU Mutual Risk Management Services and arrange financial health checks both for businesses and private individuals. Contact chris_x_haran@nfumutual.co.uk

Andrew White

Agent

Andrew joined NFU Mutual in 2008 promoting our range of general insurance products and NFU Mutual Risk Management Services. He became an Agent in October 2014. He has a wealth of experience in rural, farming and larger commercial insurance solutions, regularly meeting with existing and new customers in the surrounding area. He is NFU Scotland Group Secretary for the Cumnock & Failford area. Andrew specialises mainly on farm and commercial business but will be delighted to provide you with help and support with any query you may have. Contact andrew_white@nfumutual.co.uk

Angela Duffy

Office Manager

Angela joined NFU Mutual in January 2016, following almost 30 years in the financial industry. Angela brings a wealth of knowledge to the business. She will be happy to assist you with motor and home insurance quotations. Angela is also able to assist you with any financial service requirements you may have. Contact Angela_duffy@nfumutual.co.uk

Kaylan Thomas

Customer Service Adviser

Kaylan joined NFU Mutual in December 2014, following a successful period with a local charitable trust, in what was a hugely challenging environment. She will assist you with your motor and home policy requirements. Kaylan is also able to assist you with any financial service requirements you may have. Contact Kaylan_thomas@nfumutual.co.uk

Jackilyn Jack

Sales Executive/Claims Handler

Jackilyn joined NFU Mutual in March 2008, initially based in Mutual Direct in Glasgow before transferring to the Ayr branch in September 2010. She has a wealth of knowledge in NFU Mutual's policy range, including all motor, home and commercial policies. Jackilyn is happy to help with any financial service requirements you may have and any queries regarding new or existing claims. Contact Jackilyn_jack@nfumutual.co.uk

Tricia Fearn

Sales Executive

Tricia joined NFU Mutual in November 2018 following a successful career in sales, hospitality and retail. Tricia is a keen horse woman and can often be found at equine events either competing, officiating or judging. Tricia is on the committee for both Ayr Agricultural Society and Dundonald Agricultural Show.

Steven Hutchison 

Sales Executive 

Steven joined NFU Mutual in April 2018, following a successful career in the insurance and banking industry. Initially based at Mutual Direct in Glasgow, he transferred to the Ayr agency in June 2019. Steven is able to assist you in any queries regarding your motor, home and equine policies. Steven is also able to assist you in any financial services requirements you may have.

Eleanor Wilson

Customer Service Adviser: Claims & Accounts

Eleanor joined NFU Mutual in August 2010 after a successful career in accounts and customer relations. She currently works with us from Monday to Thursday. Eleanor works closely with our specialist claim handlers, disaster recovery teams and loss adjusters to help our customers when they experience a claim. She will be here to give you the best help and advice available when you need it the most. Eleanor is also able to handle your queries on all motor, home and equine insurances. Eleanor is also able to assist you with any financial service requirements you may have. Contact eleanor_wilson@nfumutual.co.uk

Garry Kirk

Risk Management Services

Garry is able to provide advice and solutions to customers on their health and safety requirements. NFU Mutual Risk Management Services can also deliver health & safety training including, IOSH managing safely and working safely, first aid at work, emergency first aid and first aid refresher training, VQ working safely in agriculture, fire warden training, manual handling training and much more.