Bodmin & Liskeard

Ian brings a wealth of business experience to the Liskeard office with a strong background in agriculture. Ian has always lived and worked in the area and fully understands the needs of rural clients from private individuals through to the largest companies in the community. Ian’s focus for the team is heavily on customer satisfaction through all aspects of insurance and on ensuring all customers have the option to take advantage of the host of financial services available to them through NFU Mutual. Ian’s vision for the future of the office is to further cement its position as the premier insurer in the area through continued growth achieved by a highly professional team of motivated staff that carry the customers best interest as the first priority.

Hannah has been with NFU Mutual for 11 years and brings to the office a wealth of knowledge and experience in farming and commercial insurance. As an Agent & Group Secretary, Hannah believes the key to delivering first class personal service is to understand her client’s needs. Hannah’s main aim is to provide insurance, financial services and risk management solutions for both farming and commercial clients as well as be on hand to assist NFU members.

Richard has been with NFU Mutual since 2005 and following experiencing different areas of the business, he joined the agency early in 2020. As Agent Richard would be delighted to assist you with all commercial, farm and high net worth insurance offerings as well as helping our clients take advantage of the financial service offerings through our Financial Advisers.

Diane is local to Liskeard and has been a member of the Liskeard office team for over 10 years. Diane has delegated authority to assist our customers with small commercial and farming property claims up to £4,000, (excluding public or employer's liability) applying an often much needed personal touch when things don’t quite go to plan. Diane is able to arrange appointments on behalf of our customers with one of our NFU Mutual Financial Advisers. Diane is licensed in commercial and farming, home & lifestyle, equine and motor products.

Zoe has nine years of experience working within the insurance industry and is local to Liskeard. Zoe looks after the compliance elements of the agency and helps our staff with their training and development.

Sean is local to Liskeard and is a long-standing member of the Liskeard team. Sean specialises in farming and commercial business insurance and is happy to come and meet at your convenience to discuss your business needs and provide you with a competitive and comprehensive quotation. Sean can also arrange appointments for our risk management services, and financial services with one of our NFU Mutual Financial Advisers.

Vikki provides administration assistance to the Agents and is on hand to assist our customers with any follow up enquiries relating to Agents’ new business quotations or annual renewal amendments. Vikki is licenced in all motor, home & lifestyle, horse and rider products and has delegated authority to deal with small home and lifestyle claims. Vikki can also assist with making financial services appointments with one of our NFU Mutual Financial Advisers to discuss your financial planning, investment and protection needs.

Meggie is the longest serving member of the customer support team at the Liskeard office, having been a loyal employee at the Liskeard office for over 14 years. Meggie is part time and her responsibilities include administering the policy renewals, ensuring they arrive with the policy holder in a timely manner. Meggie also books appointment with our Agents to review our customers current policies and new business appointments.

Alice is local to Liskeard and is licensed to provide insurance quotations and process mid-term adjustments for all NFU Mutual products. Alice can also assist with making financial services appointments with one of our NFU Mutual Financial Advisers to discuss your financial planning investment and protection needs.

Patrick is the county adviser for Cornwall and is based within the Liskeard branch. Patrick is responsible for NFU membership matters such as recruitment and retention and is also available to assist any NFU members with their specific concerns. If you would like further information regarding NFU membership, Patrick will be happy to help.

Maddie joined us in 2020 with a customer service background and is licensed to provide insurance quotations and process mid-term adjustments for motor and personal policies. Maddie can also assist with making financial services appointments with one of our NFU Mutual Financial Advisers to discuss your financial planning investment and protection needs.