Phone lines closed
Thursday: 8:30 am - 8:00 pm
Friday: 8:30 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Sunday: Closed
Monday: 8:30 am - 8:00 pm
Tuesday: 8:30 am - 8:00 pm
Carlisle
Bute House Montgomery Way, Rosehill Industrial Estate, Carlisle, CA1 2UU
Visit today: 8:30 am - 5:00 pm
Thursday: 8:30 am - 5:00 pm
Friday: 8:30 am - 5:00 pm
Saturday: Closed
Sunday: Closed
Monday: 8:30 am - 5:00 pm
Tuesday: 8:30 am - 5:00 pm
Welcome to NFU Mutual Carlisle agency. We are situated on the edge of Carlisle on Rosehill Industrial Estate, and cover throughout the North of Cumbria.
We aim to cover all your insurance needs from rural, commercial, property, motor and personal to equine.
We can also provide face to face financial services advice from an NFU Mutual Financial Adviser, and a range of risk management services through our sales consultant.
NFU Mutual
Our team
Ian Mandle
Senior Agent
Ian has worked at NFU Mutual since 1995, at the Carlisle agency since 1997 and became Senior Agent at the start of 2010. Whilst Ian has key responsibility for business strategy, he continues to specialise in commercial and farming insurance and maintains a bank of clients.
Keith Twentyman
Agent
Keith came to Carlisle in 1987 and became an agent in 1989. Throughout this time he has helped existing and new clients, with particular specialism in commercial and farming insurance.
Glen Davies
Agent
Glen has worked in the insurance industry since leaving school. He joined NFU Mutual and worked as an underwriter for 13 years before becoming an agent at Carlisle in 2005. Glen has particular skills in both commercial and farming insurance.
Graham Holliday
Agent
Graham has worked at the agency since 2005, and became an Agent at the start of 2007. He specialises in commercial and farming insurance.
Nicola Wilkinson
Agent
Nicola joined the team at start of 2010 having previously worked at the Penrith agency as a sales associate. Nicola can offer help and assistance on many aspects of insurance.
Trisha Wilson
Insurance Adviser
Trisha has been at the agency since May 2007 having previously worked in the insurance industry for 6 years. She specialises in motor and personal insurance for both existing, and new customers.
Denise Houston
Insurance Adviser
Denise started at the Carlisle branch in 2009, following several years worked at direct line. Denise will be happy to help you with motor, personal & some aspects of commercial insurance.
Beth Robertson
Insurance Adviser
Beth has worked at the Carlisle agency since leaving school and has a wealth of customer and NFU Mutual product knowledge. She specialises in NFU Mutual motor and personal insurance for both existing, and new customers.
Elaine McKean
Insurance Adviser
Elaine has worked at the Carlisle agency since 2011, having worked in the insurance industry since leaving school. She specialises in NFU Mutual commercial insurance for both new and existing customers.
Sandra Richardson
Insurance Adviser
Sandra has worked at the Carlisle agency since 2011 having worked at the Louth office for 10 years prior to that. Sandra can help with NFU Mutual motor, home and livestock insurance.
Chris Bowe
Insurance Adviser
Chris joined us in January 2016 following over 20 years working in the insurance industry specialising in motor and personal insurance. He will continue to concentrate on these aspects of insurance but he will also be more than happy to help in all other areas and looks forward to hearing from you.
Petra Russell
Insurance Adviser
Petra joined us in spring 2018 following an insurance career break to have a family. She specialises in commercial insurance and she will be happy to provide new quotations or carry out changes to existing insurance policies.
Julia Richardson
Claims Handler
Julia joined the agency in 2008, having worked in the insurance industry for nearly 30 years. Julia can provide assistance on most types of claims and will try and ensure an efficient and fair settlement.
Sharon Routledge
Accounts
Sharon has been at the Carlisle agency for over 16 years and has primarily dealt with customer and office accounts as well as various mid-term adjustments on insurance policies.
Simon Graham
Account Executive
Simon joined the Carlisle team in November 2017. From a farming background, he uses his knowledge to specialise in new business for farms and also our specialist sector commercial markets which are food & drink, retail, manufacturing, wholesale and property. He can put together tailored insurance solutions for businesses which include introducing NFU Mutual investment, protection and health and safety products.
Carol Robinson
General Administration
Carol is our longest serving member of staff having over 30 years worth of experience within the agency. She ensures that the renewal documentation that is received in the office is in correct order before being sent out to the customer. Carol also carries out various other administrative tasks.
Sandra Harrison
Financial Services Coordinator
Sandra is our financial services coordinator and assists in making appointments for NFU Mutual Financial Adviser, Alan Hodgson. She also increases awareness of the investments and protection products we offer to both new and existing clients. If you would like to discuss your financial planning then please give Sandra a call.
Alan Hodgson
Financial Adviser
Alan joined NFU Mutual Carlisle office in Spring 2014, following 10 years working in the financial services industry. Alan will be delighted to visit you and offer expert advice on aspects of financial planning, whether you're interested in investments, pensions or life assurance for yourself or your business.