Chelmsford

As senior agent Graham specialises in looking after existing large accounts for farming, estates and commercial businesses, regularly reviewing cover and assisting with queries throughout the year. In addition to contact over the telephone Graham is able to come and visit your premises, enabling NFU Mutual to give your business a personal local service. Graham is also a group secretary for the local National Farmers' Union.

Robert leads the commercial new business team in new business generation, as well as looking after existing commercial, fleet and private client accounts. Robert is always willing to visit your premises in order to ascertain your insurance needs and requirements for your business, fleet or high net worth home. Robert specialises in retail/wholesale, hospitality, food and drink, property owner and estate commercial insurance sectors. Robert is also able to discuss risk management services that NFU Mutual can offer to assist with health & safety requirements and risk reduction and he can introduce you to financial services such as investments, pensions and life assurance.

John is part of our new business team. Having been with the agency since 2000 John has a wealth of knowledge in a range of products. John now specialises in commercial business, motor fleet and high net worth home insurance with a focus on the retail, hospitality, food and drink, property owner, estate, wholesale sectors and NFU Mutual Bespoke Insurance. John is happy to visit you at your premises to discuss your insurance needs as well as any NFU Mutual Risk Management Services to assist with health & safety requirements and risk reduction.

Clare joined the branch in 2002 originally as a claims handler and then seller. Clare is now responsible for the smooth running of the office and managing the customer support advisers. Clare is licensed in motor, personal and commercial products. Alongside being office manager Clare specialises in the more complicated claim and looking after the branch compliance.

Hayley joined the office in 2015 and is licensed in all motor and personal products; she has a particular interest in equine insurance. Our Customer Service Advisers are the first point of contact for all incoming queries into the office. The team can quote for both motor and personal insurances and make amendments to existing policies. Hayley can also offer support with motor claims and handle your small personal claims.

Paula joined the office in 2002, and is licensed in all motor and personal products. The customer service advisers are the first point of contact for all incoming queries into the office. The team can quote for personal insurances, make amendments to existing policies.

Oliver joined the agency in February 2018, he is currently licensed in all motor products and is currently working towards obtaining his personal products and bespoke product licences. The Customer Service Advisers are the first point of contact for all incoming queries into the agency. The team can quote for new motor and personal insurances and make amendments to existing policies.

Connor is the newest member of the new business team, joining the agency in March 2018. Currently Connor has obtained his license in all motor products and is working towards his personal products. After completing this training Connor will be completing his commercial training covering commercial business, motor fleet and high net worth home insurance with a focus on the retail, hospitality, food and drink, property owner, estate, wholesale sectors and NFU Mutual Bespoke Insurance. Once fully trained Connor will specialise in new commercial business.

Jonathan joined NFU Mutual in January 2019. He has previous insurance experience and will shortly be able to assist with motor, home, fleet and business insurance needs.
Out of work, Jonathan has a keen interest in football and going to the gym.

Sarah joined the branch in 2012, but has worked at NFU Mutual for over 12 years. Sarah looks after new and existing claims, aiming to ensure that they are dealt with smoothly and efficiently. 

James started working directly for NFU Mutual as of November 2018. He was previously working for one of the local NFU Mutual offices for the past nine and a half years.
James specialises in insuring high value homes and vehicles by offering our flagship product NFU Mutual Bespoke. He will visit you at your home to discuss your requirements and ensure that the insurance covers are appropriate for your needs. You can contact him directly on 01245 204747 or 07970 920640.
Out of work, he has a keen interest in sports, particularly football, cricket and snooker but also enjoys spending time with his family.