Phone lines closed

Call today: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Derby

1 The Long Mill, Darley Abbey Mills, Darley Abbey, Derby, DE22 1DZ

Visit today: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Welcome to NFU Mutual Derby agency, where delivering quality advice, solutions and service to our clients is at the core of our business. We are committed to investing in and developing our team to ensure we deliver the best service to our clients.

We pride ourselves on our personal and friendly approach combined with the expertise and professionalism to ensure we identify and meet your needs. Our key insurance and advisory areas are:

Corporate – we are one of NFU Mutual’s corporate focus agencies and we pride ourselves on our high account servicing capability for large commercial businesses. Our insurance and risk management advice covers property, liability, fleet, business interruption, financial lines (Directors & Officers, Cyber) and product recall insurances all supported by the NFU Mutual’s Health & Safety and Fleet Risk Management Services. We also have a wealth of industry experience to leverage our in-house broking arm should we ever need to access alternative insurance markets and solutions.

Commercial – simple and easy to understand standard package and tailored policies for all types of business, such as food & drink, hospitality, property owners, retail, tradesmen and wholesale. As the leading specialist farm insurance provider in the market, we are also always looking to further our work with local farmers.

Personal – we offer a large range of home insurance products from building and contents cover to pet, horse & rider and travel additional covers. In addition, we also provide a range of motor products – including personal car, commercial vehicle, tractor and vintage car.   

Private Client – our Bespoke insurance is specifically tailored for high value properties and especially contents including valuables, collections, art, high value cars, holiday homes and yachts. You’ll receive a personal service to ensure you get the right cover and we will review this with you annually. 

Financial Services – at your local agency you can access NFU Mutual’s excellent range of financial services products and solutions. You can speak to us about all your needs, including financial planning including protection, pensions and investments, and we can also introduce you to our NFU Mutual Financial Adviser, Andrew Miles. 

We always aspire to reach the highest possible standards of customer service for both our commercial and personal clients and aim to build a long-term relationship with you and an in-depth personalised understanding of your account.


NFU Mutual

Chris Dale

Partner

Chris joined the Derby agency in February 2018 after over 20 years working for a multi-national insurance broker, leading businesses both in the UK and overseas. He has extensive experience of all commercial lines, especially real estate, hospitality, retail and food & drink sectors. He is here to help and advise all our current and future clients on their insurance needs.

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Tim Winder

Tim Winder

Partner

Tim has been with the Derby agency since 1998 and focuses on delivering a high standard of service to our existing clients, reviewing their insurance needs to ensure policies meet their requirements. Tim’s role is to provide advice and guidance to our clients to make it as easy as possible for them to make the right decisions.

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Isaac Dale

Commercial Account Executive

Isaac oversees the development of new relationships with large and mid-corporate commercial clients. He is also hands-on with the servicing of our existing commercial clients and will work with you to ensure you receive the day-to-day servicing your business requires.

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Harpreet Rai Cert CII

Sales & Service Team Manager

Having worked in the insurance industry for a number of years, Harpreet is experienced in a range of insurances and is happy to help our clients with their motor, home, commercial/business insurance needs. With previous experience in high net worth, she oversees our private client portfolio and their bespoke policies. Harpreet oversees our personal and commercial claims as well as the agency’s day-to-day operations.  She ensures the team have access to the appropriate training to ensure the office maintains our high standards. She is currently studying for her management qualifications.

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Matthew Clay Bsc

Sales & Service Adviser

Matt joined the team in 2019 after studying mathematics at university and working in the banking sector. Matt is a member of our SME/Personal Team and can advise on all motor, personal and small commercial insurance products. Matt is also a part of the high net worth team and looks after any new and existing business. He is also a personal claims handler and deals with the agency’s billing accounts. Matt is currently studying for his Cert CII qualification.

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Louis Rafferty

Sales & Service Adviser

Louis is a member of the sales & service team with a primary focus on SME/commercial insurance. He handles the agency’s home and commercial claims. He also assists our clients with their motor, home and small business insurance needs. Louis is studying for his Chartered Management Degree.

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Jimmy Hammond

Sales & Service Adviser

Jimmy looks after our SME clients and he is our life lead coordinator, which means he can schedule in any appointment with our NFU Mutual Financial Adviser. He can also sell and assist in all motor and personal insurances. Jimmy is also studying for his Chartered Management Degree.

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Ajay Jagait

Sales & Service Adviser

Ajay is a member of the sales & service team and will be able to sell and assist on all motor and home products. He is also studying for his chartered management degree.

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Zac Warriner

Commercial Account Handler

Zac is a member of our commercial insurance team who works with Isaac on both our new and existing clients. His role is to support clients with their business insurance needs as well as assisting in the development and growth of our business through supporting sales and related activities. Zac is also studying for his chartered management degree.

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Fergus Johnstone

Senior Commercial Adviser

Fergus has extensive experience in commercial insurance and is here to help and support our clients and to provide technical support and guidance to the Derby team.

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Matthew Goodall Dip FA

Financial Adviser

With 13 years of experience in financial services, Matthew can provide advice on NFU Mutual's range of investments, family/business/life/income protection, critical illness cover, Inheritance Tax planning, pensions and any other relevant topics.

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Jane Cartwright

Risk Management Sales Consultant

Jane is available for our business customers to provide a high level of technical advice and guidance on risk management and health and safety matters. Businesses can call us here at the office to make an appointment for Jane to visit and discuss all health and safety and risk management requirements.

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