Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Thursday: 9:00 am - 8:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Sunday: Closed
Dumfries
Ground Floor, 8 Brasswell Office Park, Annan Road, Dumfries, DG1 3UE
Visit today: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
Sunday: Closed
Welcome to NFU Mutual’s new Dumfries and Stewartry Agency operating from offices in Dumfries and Castle Douglas, where we pride ourselves on offering a personal, friendly local service for home, car and business insurance as well as pensions, investments and protection.
We pride ourselves on taking time with our customers and know that they appreciate having accessible staff in a local office that they can turn to when they need to.
NFU Mutual
Sally Heggie
Senior Agent
Sally is a Senior Agent and Partner covering across both offices. Sally joined the Dumfries agency in April 2014 and will head up the new Dumfries and Stewartry Agency. Sally was previously an NFU Mutual Agent in Fife. Sally can assist you with farming, estates and commercial business.
Louise Graham
Agent
Louise is an Agent and Partner based at the Dumfries Office and can assist you with farming, estates and commercial business.
Innes Curruthers
Agent
Innes is an Agent and Partner based at both the Castle Douglas and Dumfries office's. Innes joined the agency in February 2020. Previously working in farm machinery sales and cattle breeding services throughout the South West of Scotland. He is looking forward to assisting your needs in the future.
Claire McMeeken
Sales Executive
Claire is based in the Dumfries Office and will be very pleased to deal with your motor and personal insurance requirements.
Sara Miller
Office Manager
Sara is responsible for the day to day running of the Dumfries and Stewartry offices in Castle Douglas and Dumfries. In her role she also supports and maintains the training and competency needs of our staff.
Emma Hair
Agricultural Sales Executive
Emma is based in the Dumfries Office and will be very pleased to deal with your motor and personal insurance requirements.
Jolene Farrell
Customer Service Adviser
Jolene is based in the Castle Douglas office will be very pleased to deal with your motor and personal insurance requirements.
Susie Niven
Customer Service Adviser
Susie is based in the Castle Douglas Office and will be very pleased to deal with your motor and personal insurance requirements.
Christine Burns
Customer Service Adviser
Christine is based in the Castle Douglas Office and will be very pleased to deal with your motor and personal insurance requirements.
Rebecca Dun
Customer Service & Sales Adviser
Rebecca is based in the Dumfries office and will be very pleased to deal with your motor and personal insurance requirements.
Ashley Thompson
Customer Service & Sales Adviser
Ashley is based in the Castle Douglas office and will be very pleased to deal with your motor and personal insurance requirements.
Mary Cheetham
Personal Assistant
Mary is based in the Dumfries Office and is PA to our Agents.
Keith Thom Dip.PFS
Financial Services Coordinator
Keith is based in both the Castle Douglas and Dumfries office's and organises and coordinates appointments for our Financial Adviser.
Scott Connolly BA MLIBF DipFA
Financial Adviser
Scott will be delighted to visit you and offer expert advice on aspects of financial planning, providing holistic advice. Whether you're interested in protecting yourself and your business, tax efficient investing, retirement planning, succession planning as well as Inheritance Tax planning.
Laura Silvers
Risk Management Consultant
RMS is part of NFU Mutual group and employs a nationwide team of health and safety professionals. Laura’s role within the team is to provide advice and solutions to customers on their health and safety requirements.
Julie Loughlin
Business Development Executive
Julie’s focus will be on growing and developing our commercial client base. Julie specialises in sales and business development and has over 25 years’ of commercial business experience including financial services, risk management and coaching and development.
Shannon Sturgeon
Customer Service Adviser
Shannon is based in the Dumfries Office and will be very pleased to deal with your motor and personal insurance requirements.
Out of Hours
Customer Support Centre
For your convenience, after we return to our families and pets, our 01387 254270 and 01556 503535 phone numbers continue to be answered by our customer support centre colleagues in Glasgow from 5pm – 8pm weekdays and 9.30am – 12.30pm on Saturdays and most Bank Holidays. They can deal with taking payment, quotations or mid-term amendments on motor, home, caravan, travel, horse and rider or horsebox insurance. For data protection purposes they will only be able to deal with the policyholder or an authorised person noted on the policy.