NFU Mutual

Call today: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Durham City

Unit 4 Elliot Court, Meadow Field, Durham, DH7 8PN

Visit today: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Durham agency where we offer a comprehensive range of motor, home, equine, business and farm insurance and financial planning services. We are conveniently located a couple of miles outside Durham City centre and serve the areas of Durham, Consett, Stanley, Gateshead, Sherburn, Lanchester and Edmundbyers.

We are proud to have a small team of insurance professionals working within the office who are here to help you with everything from a new car quotation to a claim.

You are more than welcome to pop in to discuss any of your insurance, pension, investment or risk management requirements. You’ll get a warm welcome from the team (and an even warmer welcome from the Labrador!)

NFU Mutual

Kate Sowden

Kate Sowden

Agent & Group Secretary

Kate originally joined NFU Mutual Wrexham agency in 2008 as an Agent in North Wales, after being with NFU Mutual from 2001. In 2013 she made the move to the North East and has been the Agent and Group Secretary here in Durham ever since. She specialises in farming insurance, investments and risk management along with the important work we do for the NFU. Outside of work she rides her two horses (also helping with the equine insurance - always helps to talk to a fellow horse owner!), she rows for Durham Amateur Rowing Club in their senior squad, runs and loves to ride her motorbike. Eventually she would like to ride horses through the tea plantations in India and compete in the World Masters Rowing Championships.

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Richard Kilner

Richard Kilner

Agent

Richard has recently joined the team at Durham as an Agent to support the continued expansion of the business. Previous to joining the agency, he worked for Towergate for nearly 15 years and during that time built up a sizable book of commercial insurance business which included customers of various different trade sectors including farming, printing, leisure, food and motor trade. In his spare time, he loves to spend time with his family and, when he gets the chance, fits in the odd game of golf.

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Pat Pennock

Pat Pennock

Office Manager

Pat is the Office Manager here at the Durham City NFU Mutual agency. She has been here over 20 years now and is able to deal with all types of NFU Mutual insurance from your house to your business. When she's not busy at the office she enjoys going to the gym and spends time looking for interesting pieces at antique auctions. It's her ambition to one day travel the world.

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Cara Storer

Cara Storer

Insurance Adviser

Hello I am Cara. I joined the Durham NFU Mutual team in April 2015 as an Insurance Adviser Apprentice. Since then I have been offered the opportunity to become a permanent Insurance Adviser - specialising in motor and personal insurances. Before I joined the team I was a student at college studying health and social care. In my spare time I like to always be out finding new places and doing different unusual things, but mostly I like spending time with the people I love. One day, I would like to buy my own land at the bottom of Spain and build my own villa for holidays. I would also love to go travelling for half a year around the Caribbean!

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Rob Marr

Rob Marr

Insurance Adviser

Rob joined Durham NFU Mutual in May 2019 as an account handler specialising in commercial accounts. Before joining the team he worked in the motor claims industry for the previous nine years where in his most recent role was a team leader. Outside of work he likes going to the gym and running to keep fit. He runs the Great North Run every year and last year ran his first marathon, although he has no intentions of doing that again any time soon. He enjoys going to new holiday destinations every year, but does plan to return to Mexico which is without a doubt his favourite so far.

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