Durham City

Kate originally joined NFU Mutual Wrexham agency in 2008 as an Agent in North Wales, after being with NFU Mutual from 2001. In 2013 she made the move to the North East and has been the Agent and Group Secretary here in Durham ever since. She specialises in farming insurance, investments and risk management along with the important work we do for the NFU. Outside of work she rides her two horses (also helping with the equine insurance - always helps to talk to a fellow horse owner!), she rows for Durham Amateur Rowing Club in their senior squad, runs and loves to ride her motorbike. Eventually she would like to ride horses through the tea plantations in India and compete in the World Masters Rowing Championships.

Richard has many years’ experience working within the insurance sector which has been built up from working for both insurance companies and brokers and now as an agent at Durham agency. His speciality is the procurement and management of commercial insurances for local businesses. In his spare time he loves to spend time with his family, coach his local youth football team and when time allows, fit in the odd game of golf. 

Pat is the Office Manager here at the Durham City NFU Mutual agency. She has been here over 20 years now and is able to deal with all types of NFU Mutual insurance from your house to your business. When she's not busy at the office she enjoys going to the gym and spends time looking for interesting pieces at antique auctions. It's her ambition to one day travel the world.

Rob joined Durham NFU Mutual in May 2019 as an account handler specialising in commercial accounts. Before joining the team he worked in the motor claims industry for the previous nine years where in his most recent role was a team leader. Outside of work he likes going to the gym and running to keep fit. He runs the Great North Run every year and last year ran his first marathon, although he has no intentions of doing that again any time soon. He enjoys going to new holiday destinations every year, but does plan to return to Mexico which is without a doubt his favourite so far.

Claire joined NFU Mutual Durham agency in July 2021 as a New Business Sales Executive.  Before coming to NFU Mutual she worked in vehicle motor claims for 4 years. Claire is looking forward to expanding her knowledge, experience and understanding of the insurance sector.  In her free time, she enjoys family time, and working on their van conversion, roll on the better weather to be able to use it!

Riley joined NFU Mutual Durham agency in March 2022 as an apprentice. Before coming to NFU Mutual she was a full time college student, however she was looking for a new challenge. She’s excited about this new role and gaining understanding of different insurance sectors. In her free time she enjoys going for long walks with her dogs and family time.