Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Thursday: 9:00 am - 8:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Sunday: Closed
Elland
Unit A4 Old Power Way, Lowfields Business Park, Elland, HX5 9DE
Visit today: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
Sunday: Closed
NFU Mutual Elland office is based in the heart of the local community, which allows us to build close relationships with all our customers. We pride ourselves on providing a personal, local service to customers old and new. We all live and work in the local community and therefore understand the needs of our customers. Our customers value good service from a local business where we aim to offer quality and value for money for your personal, business and financial needs.
Our philosophy has always been to provide an attentive and personal service for customers, whether talking to them on the phone, face-to-face in the office or visiting them at their business or in their home. It is this culture of customer care that enables us to really get to know our customers and tailor our services to their needs in a way which simply would not be possible if our business was conducted entirely online or over the telephone.
NFU Mutual
Helen Fletcher BSc (Hons)
Senior Agent
Emily Mitchell BSc (Hons)
Agent
Jayne-Anne Carter
Customer Service Adviser
I have been with the Elland agency over 10 years and I can help you with insurance for a wide range of needs whether you need home, buildings and contents, 4X4 vehicles, travel or horse insurance. I am also responsible for the agency accounting systems and the management of customer accounts. Please contact me if you have a query.
Helen Adcroft
Customer Service Adviser
I joined the Elland agency in January 2019 and am able to assist with general queries, quotations and policy alterations for any of our motor and personal policies. I also co-ordinate the sending of renewal documentation, any subsequent documentation and other administrative duties including making appointments for the Agents.
Rebecca Barrett
Customer Service Adviser
I also joined Elland agency early in 2019. I have previous insurance experience with personal lines and I can assist you with general queries, quotations, policy alterations for any of our motor and personal policies. In addition to your personal insurance needs, I can also assist with your commercial business needs, providing you with quotations and help you in choosing the right insurance to suit you. I can also assist with any queries you have on health and safety and risk management services. I am happy to make you an appointment with our Financial Services Adviser Rob Bamford.
Sophie Mitchell Bradford
Customer Service Adviser
I joined the Elland agency in August and come from a claims insurance background. I am able to assist with general queries, quotations, policy alterations and claims for any of our motor and personal policies.
Margaret Berry
Customer Service Adviser
I joined the Elland agency in August and come from an insurance background. I am able to assist with queries, quotations, policy alterations and claims for any of our motor, personal policies. I am also able to assist with general queries.
Tracey Butterworth
Customer Service Adviser
I joined the Elland Agency in April 2020 and am able to assist with general queries and coordinate the sending of renewal documentation, any subsequent documentation and other administrative duties including making appointments for the Agents.
Caitlin Holland
Apprentice Customer Service Adviser
I joined as an Apprentice in July, following 6th form and am currently undergoing my training. I can currently help you with motor queries, quotes and changes and look forward to discussing your insurance requirements. I also assist with the renewal documentation and can take insurance payments.
Jane Cartwright
Risk Management Services
Robert Bamford
Financial Adviser
I joined the team in December 2019 as an NFU Mutual Financial Adviser and can offer expert advice on life insurance, pensions and investments. Typically I would arrange a home or agency visit, however during this time I am happy to arrange a phone or video call.