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Call today: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Elland

Unit A4 Old Power Way, Lowfields Business Park, Elland, HX5 9DE

Visit today: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

NFU Mutual Elland office is based in the heart of the local community, which allows us to build close relationships with all our customers. We pride ourselves on providing a personal, local service to customers old and new. We all live and work in the local community and therefore understand the needs of our customers. Our customers value good service from a local business where we aim to offer quality and value for money for your personal, business and financial needs.

Our philosophy has always been to provide an attentive and personal service for customers, whether talking to them on the phone, face-to-face in the office or visiting them at their business or in their home. It is this culture of customer care that enables us to really get to know our customers and tailor our services to their needs in a way which simply would not be possible if our business was conducted entirely online or over the telephone.


NFU Mutual

Helen Fletcher

Helen Fletcher BSc (Hons) Cert CII

Senior Agent

Helen has been working with NFU Mutual for over 25 years. She has a wealth of experience in the insurance industry and can help with many aspects of NFU Mutual insurance products. She specialises in farming insurance, as well as large commercial businesses. She can also assist with any queries regarding our Financial Services. Helen would be happy to visit you at your address or premises to discuss any aspect of your requirements, tailoring the cover to suit your needs.

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Emily Mitchell

Emily Mitchell BSc (Hons)

Agent

Emily has been with the agency since 2012 and has been an NFU Mutual Agent since 2013. She specialises in NFU Mutual’s Bespoke home insurance as well as large commercial businesses such as hotels, liveries, manufacturers & wholesalers. She can also assist you with any queries regarding health & safety and NFU Mutual Risk Management Services Ltd. Emily would be happy to visit you at your address or premises to discuss any aspect of your requirements, tailoring the cover to suit your needs as well as providing information regarding our Financial Services.

 

 

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Sophie Mitchell-Bradford

Agency Manager

Sophie joined the agency in September 2019 and comes from an insurance claims background. She initially joined the team to look after personal and commercial claims. She specialises in NFU Mutual’s Bespoke home insurance however, she can also assist with queries, quotations, and changes for our motor, home and horse policies. At the start of 2022 she took on the role of Agency Manager and looks after the day to day running of the agency.

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Jayne Carter

Jayne-Anne Carter

Customer Service Adviser

Jayne has been with the agency for over 10 years so has lots of knowledge and experience with NFU Mutual products. She can help with all your general queries as well as doing quotations and changes for all our motor, home & horse policies. She is also responsible for managing the renewals for the agency.

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Caitlin Holland

Caitlin Holland Cert CII

Customer Service Adviser

Caitlin joined the agency as an apprentice in July 2019 and can help you with queries, quotations, and changes for all our motor and horse policies. She also deals with personal claims and can assist with queries regarding NFU Mutual Risk Management Services Ltd.

 

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Margaret Berry

Customer Service Adviser

Margaret joined the agency in September 2019 and comes from an insurance background. She can assist with queries, quotations, and changes for all our small commercial policies as well as our motor, home and horse policies.

 

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Tracey Butterworth

Customer Service Adviser

Tracey joined the agency in April 2020, she can assist with payments and general queries. She is also responsible for administrative duties for the Agents, including making appointments and coordinating documentation. She can also help if you would like more information about our Financial Planning Services, or to make an appointment with our NFU Mutual Financial Adviser, Robert Bamford.

 

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Jennifer Kenworthy

Farm Accounts Adviser

Jennifer joined the agency in April 2022 and comes from a farming background. She is currently doing her training and will soon be up & running to assist with your queries.

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Robert Bamford

Financial Adviser

Robert joined the team in December 2019 as an NFU Mutual Financial Adviser and can offer expert advice on life insurance, pensions and investments. Typically he would arrange a home or agency visit, however during this time he can also arrange a phone or video call.

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Jane Cartwright

Risk Management Services

Jane can advise you in the provision of risk management services, from COSHH assessment, risk assessment and health and safety policies to fire risk assessments, to assist your business manage risk and comply with current legalisation. The services she provides range from an initial consultation to a full risk management report, to cover every aspect of your business. Risk management services are available to all without obligation. Please give her a call for further details.

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Jake, Bracken, Bertie & Olive

Meet & Greeters

If you come to visit the agency, you are likely to be greeted by one of our friendly canine colleagues!

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