Phone lines closed
Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Thursday: 9:00 am - 8:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Sunday: Closed
Exeter
Agriculture House, Pynes Hill, Rydon Lane, Exeter, EX2 5ST
Visit today: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
Sunday: Closed
Welcome to NFU Mutual Exeter agency where we pride ourselves in providing a personal, local service to our customers, endeavouring to find solutions to suit your individual needs.
NFU Mutual
Richard Pyle
Agent & NFU Group Secretary
Mark Potter
Agent & NFU Assistant Group Secretary
Tahlia Waller
Agent
Natalie Clements
Office Manager
We were lucky that Natalie was looking to relocate to Devon from Kent and she moved to us in 2016 following 4 years at the Meopham agency in various roles, which makes her very experienced in all policies and technicalities. Outside of work she is a mum to Bradley and a keen runner.
Sally Vanstone
Sales Associate
Aside from Richard, Sally is our longest serving sales person. Now part time, Sally specialises in insurance for large houses, property portfolios, smaller businesses and equine.
Kerry Barnes
Internal Sales Executive
Kerry started her insurance career in 2007 and has a wealth of experience in many areas including claims, accounts, mid term commercial and personal queries, and in 2013 she became one of our sales executives. Kerry now works part time and specialises in commercial and personal new business enquiries and looks after customers either over the phone or face to face.
Emma Frampton BSc (Hons)
Sales Executive
NFU Mutual Sales Executive since 2012 with over 10 years' insurance experience. Emma works to protect and advise a range of sectors including retail & hospitality, with her previous background in travel and tourism providing assistance to many of our new hospitality/food & drink clients. She can also assist new clients with their personal insurances. In her spare time, Emma enjoys skiing and walking in the countryside.
Sharon Lambert
Training and Competence Supervisor
Sharon has been with NFU Mutual Exeter since 2003 and is now responsible for ensuring that the team meet regulatory requirements. She also looks after existing customers’ general enquiries.
Jo-Ann Body
Customer Service Adviser
Sam Salter
Customer Service Adviser
Sam started in December 2018 and has proven to be a fantastic new addition to the team. Sam has previous experience in motor claims, and is currently still undergoing the training we require, but will look after all motor and household enquiries.
Kirra Morris
Customer Service Adviser
Kirra helps with all customer queries and quotes across all products including commercial and also acts as PA to Tahlia & Mark. She has been with us since 2008.
Lisa Bentley
Customer Services Adviser & Life Lead Co-Ordinator
Another experienced team member, Lisa joined Exeter in 2007 and now mainly looks after accounts and claims in addition to general queries and quotes across all policies. She is also responsible for the coordination of our financial services promotion at local level.
Amanda Waldron
Customer Service Adviser
Began NFU Mutual life in 2006 at what is now our Halwill office and moved to Exeter as an Internal Sales Executive in 2010. In 2012 the Caribbean and the sea called and she spent 2 years there before sailing back to the UK in 2014 and we were more than happy to have her back in a Customer Service Adviser role (although we are not quite sure why she left the Caribbean!). She also carries out renewal reviews.
Rebecca Yapp
Customer Services Adviser
Rebecca joined us in September 2020, with a wealth of experience in banking in retail, agriculture and business sectors. She is the newest member of our valued team.