Phone lines closed

Call today: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Exeter

Agriculture House, Pynes Hill, Rydon Lane, Exeter, EX2 5ST

Welcome to NFU Mutual Exeter agency where we pride ourselves in providing a personal, local service to our customers, endeavouring to find solutions to suit your individual needs.


NFU Mutual

Richard Pyle

Richard Pyle

Agent & NFU Group Secretary

Richard has been an agent within Exeter office for over 25 years, becoming senior agent in January 2012. Richard predominantly works and advises within the farming sector, estates and larger commercial accounts.

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Mark Potter

Mark Potter

Agent & NFU Assistant Group Secretary

Mark joined the team in January 2012 coming from a land agency/surveying background, and predominantly looks after our farming members for new and existing business. Mark is often field based in order to fully appreciate and advise on customers’ needs. Outside of work, Mark helps out on the family farm in south Devon.

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Tahlia Waller

Tahlia Waller

Agent

Tahlia has been an agent with Exeter since January 2012 having been a sales executive in the office prior to that. She specialises in business insurance, predominantly working with larger and/or more complex client accounts although happily assists in any other area.

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Natalie Clements

Office Manager

We were lucky that Natalie was looking to relocate to Devon from Kent and she moved to us in 2016 following 4 years at the Meopham agency in various roles, which makes her very experienced in all policies and technicalities. Outside of work she is a mum to Bradley and a keen runner.

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Sally Vanstone

Sales Associate

Aside from Richard, Sally is our longest serving sales person. Now part time, Sally specialises in insurance for large houses, property portfolios, smaller businesses and equine.

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Kerry Barnes

Internal Sales Executive

Kerry started her insurance career in 2007 and has a wealth of experience in many areas including claims, accounts, mid term commercial and personal queries, and in 2013 she became one of our sales executives. Kerry now works part time and specialises in commercial and personal new business enquiries and looks after customers either over the phone or face to face.

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Emma Frampton

Emma Frampton BSc (Hons)

Sales Executive

NFU Mutual Sales Executive since 2012 with over 10 years' insurance experience. Emma works to protect and advise a range of sectors including retail & hospitality, with her previous background in travel and tourism providing assistance to many of our new hospitality/food & drink clients. She can also assist new clients with their personal insurances. In her spare time, Emma enjoys skiing and walking in the countryside.

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Sharon Lambert

Training and Competence Supervisor

Sharon has been with NFU Mutual Exeter since 2003 and is now responsible for ensuring that the team meet regulatory requirements. She also looks after existing customers’ general enquiries.

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Jo-Ann Body

Customer Service Adviser

PA to the agents and assists with other general admin and sales within the office.

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Sam Salter

Customer Service Adviser

Sam started in December 2018 and has proven to be a fantastic new addition to the team. Sam has previous experience in motor claims, and is currently still undergoing the training we require, but will look after all motor and household enquiries.

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Kirra Morris

Customer Service Adviser

Kirra helps with all customer queries and quotes across all products including commercial and also acts as PA to Tahlia & Mark. She has been with us since 2008.

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Lisa Bentley

Customer Services Adviser & Life Lead Co-Ordinator

Another experienced team member, Lisa joined Exeter in 2007 and now mainly looks after accounts and claims in addition to general queries and quotes across all policies. She is also responsible for the coordination of our financial services promotion at local level.

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Amanda Waldron

Customer Service Adviser

Began NFU Mutual life in 2006 at what is now our Halwill office and moved to Exeter as an Internal Sales Executive in 2010. In 2012 the Caribbean and the sea called and she spent 2 years there before sailing back to the UK in 2014 and we were more than happy to have her back in a Customer Service Adviser role (although we are not quite sure why she left the Caribbean!). She also carries out renewal reviews.

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Jessica Donavan

Customer Services Adviser

Our newest recruit, Jess joined in October 2019. Currently undergoing NFU Mutual training, but originally trained in accountancy, she worked for the last 18 months in life insurance. She says that she is enjoying working as part of a ‘close-knit, fun and experienced team’ and we are happy to have found her. She enjoys spending her spare time with family and friends and her hobby of singing.

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