Great Milton

I originally joined NFU Mutual in February 1988, having previously studied Agriculture at Harper Adams University College in Shropshire. I deal with all insurances but specialise in Farm, Estates, commercial business and High value Homes. As the Group Secretary I also provide support to the local farming community, looking at NFU membership issues and attending local council meetings as necessary. I am regularly involved with the charitable work of the RABI.

I completed my Legal Practice Certificate and Law degree, before coming to the Great Milton Agency in 2010. In March 2013 I joined Andrew as one of the Agents. I can deal with all types of insurance, from domestic to commercial; my speciality lies in looking after our commercial, estates and bespoke clients. Growing up in Henley-on-Thames gives me that additional knowledge of the area which enables me to best advise our customers.

I have worked within NFU Mutual since 2013, joining the Great Milton team in March 2017. I help support the office and work closely with Andrew and Kirsty, helping them organise client appointments and process contract changes. I am also in charge of overseeing the accounts and credit control. I also assist Andrew with his NFU responsibilities and clients with NFU membership enquiries.

I came to NFU Mutual Great Milton Agency in March 2018 having initially worked in the luxury travel industry for many years. My main role in the office is to be one of the first points of contact for our customers and introduce new customers to NFU Mutual policies and benefits. Whilst I principally focus on new business for the agency, ranging from motor & personal to small commercial business and bespoke, I am also here to help our existing customers with their needs.

I joined the Great Milton team in June 2018 after working in Vendor Relations most recently and hospitality for several years prior to this. Within the office, I am one of the primary points of contact, my main role is to handle agency claims from intimation to completion and to provide advice and assistance to our customers. I will also help clients with their motor & personal, commercial business and bespoke requirements and can provide continued support.

I started with the agency in September 2019, after studying Business Management & HR at Bournemouth University. Having previously worked in customer service, I am incredibly customer orientated and focused on ensuring our clients have their expectations met. I will be on-hand to help with any queries you have in relation to our motor & personal products. As our financial services co-ordinator, I work very closely with our Financial Advisers to help organise appointments and establish that your financial needs are understood, and requirements are met.

I came to NFU Mutual Great Milton Agency in February 2020, having previously worked as a supervisor in a hospitality role and within agricultural goods sales. Coming from this background enables me to provide the best possible service to our customers and to understand our farming client’s requirements.  I will be here to provide information and advice on our motor & personal products, and assist our clients, from intimating new quotes to helping existing customer with policy changes and general queries; to build and maintain strong relationships.

I came to NFU Mutual Great Milton Agency in February 2020, coming from a telecommunications/marketing and customer service background. I feel like this will enable me to provide quick and efficient service to our customers and adapt to their needs. I will be on hand to help with any queries and provide new quotes for our motor & personal products and make any policy amendments necessary for our existing customers.

Nicola joined NFU Mutual in December 2018, after her successful role at an independent financial advice firm. She will be delighted to offer expert advice on many aspects of financial planning, protection, pensions, investments and inheritance tax. If you would like to arrange a review or initial appointment, please call they agency or complete the online form and we will call you back at a convenient time.