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Call today: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Hertford and North Herts

The Maltings, Hyde Hall Farm, Buntingford, SG9 0RU

Visit today: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Hertford and North Herts agency where we combine a range of insurance products for both personal and business customers with a professional, local, friendly service and where we shall get to know you by name, not by number.

NFU Mutual

Our team

Leonie King BSc Hons

Senior Agent & Partner

Leonie has been working with NFU Mutual since 1995 and enjoys the diversity of the role and looking after members and her team. Leonie loves that NFU Mutual puts clients at the heart of everything and that they care about developing long standing relationships and making a difference. Outside of work, Leonie enjoys canoeing, cycling and walking. She is also a car enthusiast and loves spending time with her family, which includes eight sheep and her Labrador, Charlie.

 

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Kevin Mitchell

Agent & Partner

Kevin has over 25 years of experience working for NFU Mutual Agency network across the South East and joined the Ware agency in 2018. Kevin’s extensive experience of the insurance industry and NFU Mutual products has allowed him to forge many long-term relationships with our customers. Kevin is responsible for the running of the agency, alongside Leonie, as well as developing relationships with new and existing clients. He specialises in mid-corporate business and high net worth clients. When Kevin is not at work, he enjoys spending time with his family, taking his dog, Olive for long walks and holidays in the countryside.

 

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Rosalind David

Agent & Partner

Rosalind joined the agency in November 2021, having worked with NFU previously and for a number of commercial property companies including Land Sec and Cushman & Wakefield. Farming is a life long passion, having grown up on a 500 acre farm in Knebworth, Hertfordshire. She plays an active role in the family farm and when she isn’t driving a tractor, she plays hockey for local club, Blueharts Ladies 3s, loves cycling, skiing and watching Yeovil Town FC in her spare time. She is also NFU Group Secretary for the North Herts Branch.

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Ros Watson

Agency Manager

Ros joined the agency in 1999, becoming Agency Manager in 2018 and is responsible for overseeing the customer service team and smooth running of the office. She also deals with customer queries and handles claims. Ros met her husband at work over 20 years ago and they have three sons.  In her spare time, Ros loves holidays in Cornwall and weekends away with her family. 

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Julie Williams

Compliance Manager

Julie had a career in banking before joining the agency in 2018. She enjoys her varied role ensuring the business remains compliant, and making sure we do a great job looking after our customers and that our team have access to the training they need. When Julie is not at work, she is kept busy with two children, a role with the charity Add-vance delivering ADHD & Autism training to parents and likes to fit in the odd run, cycle and swim.

 

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Dan Hurd

Bespoke Private Client Specialist

Dan has enjoyed various insurance roles over the last 20 years and is very happy to have joined the team at Ware in 2018. His favourite part of the job is getting out and about to meet our clients face-to-face and in helping them obtain the cover they need backed-up with an excellent level of customer service, something Dan is very passionate about.  Dan specialises in our Bespoke high value policies but is also licenced to discuss all of our home, motor, commercial and business products.

 

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Matthew Brockhouse

Commercial Executive

Matt joined the Royston agency in 2012 and after 3 years left us to try something different including working with his Dad in construction, before re-joining the agency in June 2021. He enjoys visiting businesses and finding more about them to help them protect the business they have built. Matt ‘s family keep him busy outside of work and he likes to relax by watching sports, especially American Sports, NFL and Baseball.

 

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Louise Keighrey

Sales Consultant

Louise joined the customer service team in 2009 and now specialises in new business, focusing on motor, home and commercial products. She loves talking to people and finding out about them to then be able to help them choose products to suit their needs. Louise would love to take her family to Disneyland one day.

 

 

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Alison Fox

Farming Account Manager

Alison is a long-standing member of the team. She enjoys her role visiting farmers and helping them with all their insurance needs. Alison enjoys gardening and holidays and has an orange belt in Judo.

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Katy Bensley

Commercial & High Net Worth Insurance Consultant

Katy supports the agency Partners and sales team with new business for the agency. It’s a varied role, working with smaller companies to the mid-corporate size across our area. Her spare time is spent with her family and attending sports events. She also loves to socialise with friends and enjoys sports, fashion, property and interiors.

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Claire Jefferies

Financial Services Consultant

Claire is our financial services co-ordinator and loves speaking to new and different people every day and knowing she’s had a hand in ensuring our customers have received the best advice for them and their families. Outside work, Claire is busy with a young family, but also likes to keep fit and loves travelling and good food.

 

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Louise Fryer

Customer Service Adviser

Louise joined the agency in 2005 having always worked in the insurance industry. She is able to assist our clients with all of their personal and commercial insurance requirements. Louise can also give help and assistance in the event of a motor, household or business claim.

 

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Catherine Lee

Customer Service Adviser

Catherine has been with the agency since November 2017. She is able to help customers with their motor, home, Bespoke home and equine policies. She can also help with personal and commercial claims and looks after our billing system. The thing she loves about working for the agency is that every day is different. Outside of work, Catherine is married, is a big fan of true crime and loves music.

 

 

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Amy Adams

Customer Service Adviser

Amy joined the agency in November 2019 joining us from a broking background. Her favourite part of her role in the customer service team is talking to customers and getting to know them and their families. Outside of work she has a love of animals, cooking, local produce and Japanese culture.

 

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Paula Jarred

Customer Service Adviser

Paula has been working with NFU Mutual since 2005 and has worked in many different roles. She is currently part of the customer service team which means she gets to do what she loves – talking to people and helping them. Outside work, her children keep her busy, but she enjoys socialising with friends and family.

 

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Laura Toynton

Training and Compliance Supervisor

Laura joined the agency in February 2021 to help with our training and compliance. She has brought with her a wealth of experience in training from the travel industry and uses that to support the team in providing exceptional service to our clients. She has a young daughter and has recently delved into the world of floristry, amazing us with her impressive designs. She lived in Spain when she was younger and speaks Spanish fluently.

 

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Gaby Eyre

Agents PA

Gaby has been at the agency since 2018 and enjoys the variety of her role here supporting the Agents behind the scenes. In her spare time, she loves to spend time with her family, lots of long walks and going on holiday

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Lauren Booth

Farm Account Administrator

Lauren joined the agency to support the farming side of the business and is enjoying the variety as no two days are the same. She spends her spare time with her two children and enjoys long walks with her springer spaniel.

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Cara Dowton

Renewal Co-ordinator and Administrator

Cara has been working part-time for the agency since February 2009 and co-ordinates the insurance renewals, sending them out to customers and booking appointments to review policies as needed. Cara also enjoys watching her boys play football and spending time with family and friends, baking, walking her dog and shopping.

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Stuart Burns

Financial Adviser

Stuart is an NFU Mutual Financial Adviser who can offer expert advice on aspects of financial planning such as life and critical illness, protection products, investments, pensions, Inheritance Tax planning.

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Noemi Roos

Noemi Roos

Financial Adviser

Noemi enjoys getting into the finer details of financial planning and finds it particularly rewarding to be able to explain complex issues to our clients in a way that relates to them and which they can understand. Noemi has been a Financial Adviser since 2006. She provides advice to people who want to preserve, and look for ways to help grow their wealth, for this generation and the next. She can help mitigate potential tax liabilities by highlighting various tax reliefs and allowances available, particularly when it comes to Inheritance Tax planning.

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Sam Crouchen

Marketing Executive

Sam joined the agency in March 2022 on a part-time basis. She has over 15 years’ experience working in the insurance industry.  Outside of work, Sam loves to spend time with family, enjoys a good drama or murder mystery, and socialising with friends.

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