Call today: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Hethersett

Station House, Station Lane, Hethersett, Norwich, NR9 3AX

Visit today: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Hethersett agency. We offer an extensive range of insurance and financial products, with a local, personal and friendly service.

We pride ourselves on treating every customer as an individual, and providing the excellent service we have built our reputation on.


NFU Mutual

Amy Walker

Amy Walker, BSc, MSc

Agent & Group Secretary

An Agent since 2008, and an NFU Mutual policy adviser prior to that, I joined the Hethersett agency in 2010. A specialist in farm, estate and commercial insurances, I am also a Group Secretary for both the Mid Norfolk and Watton & Hingham NFU offices. I'm currently renovating an old timber framed house; coupled with looking after two children it makes for an interesting life!

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Tony Williams

Agent

I joined NFU Mutual Hethersett in October 2020 and look forward to helping our commercial clients ensure they have adequate and up to date cover to protect their businesses, in today’s challenging environment. I have spent the previous ten years living and working in Switzerland and Australia as a Financial Adviser, for a leading international financial services provider, specialising in pension transfers and investment portfolio management for HNW clients. When not at work, I like to relax spending time sailing and racing yachts (whilst great fun I’m not sure that the racing is that relaxing!).

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Ross McGregor

Ross McGregor

Office Supervisor

I began my career at NFU Mutual in 2008, as a motor & personal insurance underwriter at the Regional Service Centre in Norwich. I did this for 7 years before moving over to the commercial insurance team where I also carried out internal audits. In January 2017 I moved from the RSC to the Hethersett agency. I look after the general day-to-day running of the agency and can also assist new and existing customers with all types of insurance needs, including motor, personal & commercial insurance as well as introducing you to our in-house Financial Adviser, Scott. In my spare time I play local football and enjoy the occasional round of golf and spending time with friends and family.

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Tristan Rivett

Tristan Rivett, Cert CII

Claims & Account Handler

I joined the Hethersett team in May 2016 following 7 years in customer service claims within NFU Mutual’s regional service centre in Norwich. I can assist with queries you have regarding a new or ongoing claim. I will also be able to assist you with insurance queries on NFU Mutual’s general insurance policies and with life and pension appointments for NFU Mutual Financial Adviser, Scott. In my spare time I like to catch up with friends, keep active through a variety of sports and enjoy playing with my Sprocker Spaniel named Dylan, who always keeps me on my toes!

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Molly Rutterford

Molly Rutterford

Account Handler

I joined NFU Mutual Hethersett agency in December 2014 as a Client Adviser. I can help with any queries or new quotes for NFU Mutual's motor, home and lifestyle, commercial and farming policies. I can also assist with life and pension appointments for NFU Mutual Financial Adviser, Adam Woodward. When away from work I enjoy spending time with friends, family and my two Labradors.

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Georgia Buck

Georgia Buck

Account Handler

I joined NFU Mutual Hethersett agency as an Account Handler in December 2018. I can assist with quotes, mid-term changes and any renewal queries. I can also introduce you to our in-house Financial Adviser, Scott. Outside of work I enjoy socialising with friends and keeping fit.

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Martin Tropman

Martin Tropman

Account Handler

I joined the Hethersett team as an Account Handler in March 2016 following 7 years as a motor and personal underwriter within NFU Mutual’s regional service centre in Norwich. I specialise in new commercial business, however I can also assist with any other queries for NFU Mutual's motor, home & lifestyle, commercial and farming products. I can also assist with life and pension appointments with our NFU Mutual Financial Adviser. Outside of work I enjoy football and spending time with my friends and family.

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Casey Burrows

Account Handler

I joined NFU Mutual Hethersett Agency as an Account Handler in September 2020 after having previously worked in the Peterborough Agency. I can assist with quotes, mid-term changes and any renewal queries. I can also introduce you to our in-house Financial Adviser, Scott. In my spare time I like to spend time with my friends and family and I also enjoy cleaning and shopping.

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Rosie McGregor

Rosie McGregor

Client Adviser & Claims Handler

I joined NFU Mutual Hethersett agency in May 2019 as a Client Adviser and Claims Handler, having previously worked within in the insurance industry for two years. I can help with quotes, mid-term changes and renewal queries, as well as queries regarding new or ongoing claims. I can also introduce you to our in-house Financial Adviser. In my spare time I enjoy baking, reading and spending time with family and friends.

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Terry Keaney

RMS Sales Consultant

I joined NFU Mutual in July 2016 and have worked in the insurance and health & safety services industry for over 23 years. As the Risk Management Services Sales Consultant I am available to talk to farming and commercial customers about tailor-made health & safety services for their business. Please contact the Hethersett office to make an appointment.

Outside of work I enjoy spending time with my family, including a young daughter who is helping to keep me young, as well as long dog walks and generally enjoying life to the full.

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George Harris

Non Advised Financial Services Sales Consultant

I joined NFU Mutual in May 2019 working in our Customer Experience Team, this enabled me to gain a great insight into how our products benefit our members every day. In May 2020 I became a Non-Advised Sales Consultant, I specialise in helping customers with their financial service requirements (including pensions, investments and life insurance) on a non-advised basis, which means if a customer knows what they want to do or needs information provided without taking advice from our Financial Advisers, I can assist.   In my spare time I enjoy socialising with my friends and family as well as watching and playing football.

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Scott Randall

Financial Adviser

I joined NFU Mutual in June 2020. I have over 18 years’ experience in providing financial advice to both individuals and businesses. I am very passionate about speaking to and helping NFU Mutual customers and I take the time to understand your current circumstances and then discuss your needs and objectives before carefully making any recommendations. I can help you navigate the complexities around your finances and translate these into easy to understand solutions.

Whether you need help with your pension and retirement planning, protecting yourself, your loved ones or your business. You might need advice around succession, estate and Inheritance Tax planning. I would love the opportunity to speak with you.

When I am not at work, as a keen cyclist I can be found cycling the roads of Norfolk or the virtual roads of Zwift.

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