}

Call today: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Hethersett

Station House, Station Lane, Hethersett, Norwich, NR9 3AX

Visit today: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Hethersett agency. We offer an extensive range of insurance and financial products, with a local, personal and friendly service.

We pride ourselves on treating every customer as an individual, and providing the excellent service we have built our reputation on.


NFU Mutual

Amy Walker

Amy Walker, BSc, MSc

Agent & Group Secretary

An Agent since 2008, and an NFU Mutual policy adviser prior to that, Amy joined the Hethersett agency in 2010. A specialist in farm, estate and commercial insurances, she's also a Group Secretary for both the Mid Norfolk and Watton & Hingham NFU offices. Amy is currently renovating an old timber framed house; coupled with looking after two children it makes for an interesting life!

Expand text

Tony Williams

Agent

Tony joined NFU Mutual Hethersett in October 2020 and looks forward to helping our commercial clients ensure they have adequate and up to date cover to protect their businesses, in today’s challenging environment. He has spent the previous ten years living and working in Switzerland and Australia as a Financial Adviser, for a leading international financial services provider, specialising in pension transfers and investment portfolio management for HNW clients. When not at work, he likes to relax spending time sailing and racing yachts (whilst great fun he's not sure that the racing is that relaxing!).

Expand text

Ross McGregor

Ross McGregor

Office Supervisor

Ross began his career at NFU Mutual in 2008, as a motor & personal insurance underwriter at the Regional Service Centre in Norwich. He did this for 7 years before moving over to the commercial insurance team where he also carried out internal audits. In January 2017 Ross moved from the RSC to the Hethersett agency. He looks after the general day-to-day running of the agency and can also assist new and existing customers with all types of insurance needs, including motor, personal and commercial insurance as well as introducing you to our in-house Financial Adviser, Scott. In his spare time he plays local football and enjoys the occasional round of golf and spending time with friends and family.

Expand text

Tristan Rivett

Tristan Rivett, Cert CII

Claims & Account Handler

Tristan joined the Hethersett team in May 2016 following 7 years in customer service claims within NFU Mutual’s regional service centre in Norwich. He can assist with queries you have regarding a new or ongoing claim. He will also be able to assist you with insurance queries on NFU Mutual’s general insurance policies and with life and pension appointments for NFU Mutual Financial Adviser, Scott. In his spare time he likes to catch up with friends, keep active through a variety of sports and enjoy playing with his Sprocker Spaniel named Dylan, who always keeps him on his toes.

Expand text

Molly Rutterford

Molly Rutterford

Account Handler

Molly joined NFU Mutual Hethersett agency in December 2014 as a Client Adviser. She can help with any queries or new quotes for NFU Mutual's motor, home and lifestyle, commercial and farming policies. She can also assist with life and pension appointments for NFU Mutual Financial Adviser, Adam Woodward. When away from work she enjoys spending time with friends, family and her two Labradors.

Expand text

Martin Tropman

Martin Tropman

Account Handler

Martin joined the Hethersett team as an Account Handler in March 2016 following 7 years as a motor and personal underwriter within NFU Mutual’s regional service centre in Norwich. He specialises in new commercial business, however can also assist with any other queries for NFU Mutual's motor, home & lifestyle, commercial and farming products. He can also assist with life and pension appointments with our NFU Mutual Financial Adviser. Outside of work he enjoys football and spending time with friends and family.

Expand text

Rosie McGregor

Rosie McGregor

Client Adviser & Claims Handler

Rosie joined NFU Mutual Hethersett agency in May 2019 as a Client Adviser and Claims Handler, having previously worked within in the insurance industry for two years. She can help with quotes, mid-term changes and renewal queries, as well as queries regarding new or ongoing claims. She can also introduce you to our in-house Financial Adviser. In her spare time she enjoys baking, reading and spending time with family and friends.

Expand text

Terry Keaney

RMS Sales Consultant

Terry joined NFU Mutual in July 2016 and has worked in the insurance and health & safety services industry for over 23 years. As the Risk Management Services Sales Consultant she is available to talk to farming and commercial customers about tailor-made health & safety services for their business. Outside of work she enjoys spending time with family, including a young daughter who is helping to keep her young, as well as long dog walks and generally enjoying life to the full.

Expand text

George Harris

Non Advised Financial Services Sales Consultant

George joined NFU Mutual in May 2019 working in our Customer Experience Team, this enabled him to gain a great insight into how our products benefit our members every day. In May 2020 he became a Non-Advised Sales Consultant, specialising in helping customers with their financial service requirements (including pensions, investments and life insurance) on a non-advised basis, which means if a customer knows what they want to do or needs information provided without taking advice from our Financial Advisers, he can assist. In his spare time he enjoys socialising with friends and family as well as watching and playing football.

Expand text

Scott Randall

Financial Adviser

Scott joined NFU Mutual in June 2020. He has over 18 years’ experience in providing financial advice to both individuals and businesses. He is very passionate about speaking to and helping NFU Mutual customers and takes the time to understand your current circumstances and then discuss your needs and objectives before carefully making any recommendations. He can help you navigate the complexities around your finances and translate these into easy to understand solutions. Whether you need help with your pension and retirement planning, protecting yourself, your loved ones or your business. You might need advice around succession, estate and Inheritance Tax planning. Scott would love the opportunity to speak with you. When he is not at work, as a keen cyclist he can be found cycling the roads of Norfolk or the virtual roads of Zwift.

Expand text

Charlotte Cooper

Client Adviser

Charlotte joined NFU Mutual Hethersett agency in September 2021 as a client adviser.  Her role is to assist you with any motor and personal quotes, mid-term adjustments or renewal enquiries. She is also able to introduce you to our Financial Adviser, Scott. In her spare time she likes going on days out with her friends and family, and going on holiday.

Expand text

Amy Wilkerson

Account Handler

Amy joined NFU Mutual Hethersett agency in November 2021 as an account handler. She was previously a Commercial, Motor and Personal Lines underwriter with NFU Mutual based in the Norwich Regional Office from 2009-2016. Following her induction programme she will be assisting Amy with her post-review work. In her spare time she enjoys spending time with family and friends, and having days out with her daughter.

Expand text