Get in touch for a quote

Call today: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm


Agriculture House, Argyle Terrace, Hexham, NE46 1QB

Visit today: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Hexham agency where looking after the customer is at the heart of our business. You will always find a warm welcome at the Hexham office where our staff provide face to face service and friendly, expert assistance so we can tailor cover to suit you.

We represent the geographical area in Northumberland, covering from the Cumbrian border in the west to Newcastle in the east and from the Scottish borders to Durham.

NFU Mutual

Our team

Cath Reed

Senior Agent

Cath is our Senior Agent with over 30 years of experience working with NFU Mutual insurance products. Cath specialises in Farm, Estates & Commercial businesses and provides support to all our new and existing customers with our full range of products.

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Catherine Bowman


Catherine has been with the agency since 2006 specialising in Commercial, Farm and Estate Insurances.  She provides extensive knowledge and professional face to face advice and services for all customer insurance requirements.

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Francesca Bell

External Sales Executive

Francesca provides a personal service to customers with our range of quality products. She has great knowledge of the area growing up locally on her family farm and she puts this to good use when dealing with new and existing customers. Francesca enjoys being out on the road and seeing clients in their own environment, dealing with Farming & Commercial businesses as well as being licenced in Motor and Personal insurance.

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Caitlyn Davison

Customer Service Adviser

Caitlyn joined in 2017 as a Sales Adviser, previously working within the property claims sector for 2 years. She deals with day to day enquiries as well as new business on Motor, Personal, Commercial and Farming insurances and can arrange appointments with our Financial Adviser, Ian Todd. As the agency‘s main claims handler she provides assistance on all types of claims from the beginning to the end giving our customers a more personal service.

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Caroline Richardson

Accounts and Admin Clerk

Caroline has worked for the Hexham agency since March 2017 as an Accounts Administrator and Sales Adviser. As well as helping clients with account queries, she specialises in equine insurance and motor and personal lines, offering new quotations and mid-term alterations. Caroline is the agencies Personal Insurance Claims Handler, providing you with assistance throughout the process.

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Karen Seeney

Customer Service Adviser

Karen brings a wealth of general insurance knowledge having worked in the insurance industry for a nationwide insurance broker for over 30 years. She joined NFU Mutual Hexham in July 2019 and specialises in personal lines motor, home insurance and commercial business policies and she can also arrange a meeting with Ian Todd our NFU Mutual Financial Adviser.


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Julie Burns

Customer Service Adviser

Julie joined the team in August 2019 having previously worked for an insurance broker for over 25 years. With her vast knowledge she helps customers with motor and personal queries including arranging new quotes and making amendments. Julie specialises in our Bespoke policies and she can also discuss and organise appointments with our NFU Mutual Financial Adviser.

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Ian Todd

Financial Adviser

Works alongside the Hexham agency to provide bespoke financial services over a wide range of areas.

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