Cath is our Senior Agent with over 30 years of experience working with NFU Mutual insurance products. Cath specialises in Farm, Estates & Commercial businesses and provides support to all our new and existing customers with our full range of products.

Catherine has been with the agency since 2006 specialising in Commercial, Farm and Estate Insurances.  She provides extensive knowledge and professional face to face advice and services for all customer insurance requirements.

Francesca provides a personal service to customers with our range of quality products. She has great knowledge of the area growing up locally on her family farm and she puts this to good use when dealing with new and existing customers. Francesca enjoys being out on the road and seeing clients in their own environment, dealing with Farming & Commercial businesses as well as being licenced in Motor and Personal insurance.

Caitlyn joined in 2017 as a Sales Adviser, previously working within the property claims sector for 2 years. She deals with day to day enquiries as well as new business on Motor, Personal, Commercial and Farming insurances and can arrange appointments with our Financial Adviser, Ian Todd. As the agency‘s main claims handler she provides assistance on all types of claims from the beginning to the end giving our customers a more personal service.

Caroline deals with account queries and payments. She specialises in Equine insurance and can help you with new quotes or alterations as well as dealing with Motor and Personal insurance.

Karen brings a wealth of general insurance knowledge having worked in the insurance industry for a nationwide insurance broker for over 30 years. She joined NFU Mutual Hexham in July 2019 and specialises in personal lines Motor, Home insurance and Commercial packages and she can arrange a meeting with Ian Todd our Financial Adviser.

Julie joined the team in August 2019 having previously worked for an insurance broker for over 25 years. With her vast knowledge she helps customers with Motor and Personal queries including arranging new quotes and making policy amendments. Julie can discuss and organise appointments with our Financial Adviser.

Works alongside the Hexham agency to provide bespoke financial services over a wide range of areas.