Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Thursday: 9:00 am - 8:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Sunday: Closed
Lavenham
Norman Way, Lavenham, Sudbury, CO10 9PY
Visit today: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
Sunday: Closed
Welcome to NFU Mutual Lavenham. Situated in this historic wool town, we are able to advise you on your insurance needs for commercial policies and motor fleets, and cater for your personal insurance requirements.
Our team
James Batchelor-Wylam Dip CII
Senior Agent
Senior Agent at the office and NFU Group Secretary. I specialise in agriculture, commercial and fleets. Away from the office I enjoy a wide range of sports, keeping a small flock of sheep and a VW campervan.
James Andrews
Agent
Partner in the agency. I have been working at the Lavenham agency since 2005 and I specialise in commercial insurance. When not at work I enjoy playing sports and I am a season ticket holder at Ipswich Town.
Patrick Cowen BSc (Hons) Dip CII
Agent
I have been at the Lavenham agency since 2016, joining from a broker and bringing over 10 years’ experience of commercial insurances. I specialise in agriculture and commercial insurances and when not at work have a keen interest in classic tractors.
Sally Hayden
Office Manager
I oversee the day to day running of the office, and support all team members to ensure we provide a first class service to our new and existing customers. I am also able to assist customers with their motor and personal insurance requirements.
Holly Bailey
Account Handler
I am a Commercial Account Handler and I also support the motor and personal lines.
Jane Hyde
Account Handler
I work part-time in my account handling role. I specialise in commercial and farm risks and have over 10 years' experience working with NFU Mutual.
Marc Middleton
Customer Service Team
I am part of the customer service team and can assist you with your policy queries, claims and insurance quotations.
Marie Lee
Customer Service Team
I am part of the customer service team and can assist you with your policy queries, claims and insurance quotations.
Harry Adams
Customer Service Team
I am part of the customer service team and can assist you with your policy queries, claims and insurance quotations.
Olivia Greaves
Customer Service Team
I am part of the customer service team and can assist you with your policy queries, claims and insurance quotations.
Carol Chinery
Accounts Manager
I have almost 30 years' experience in dealing with your accounts and am happy to assist you with any account query you may have. I am also happy to assist in any mid term changes to your personal policies.
Julie Vaughan
Financial Planning Co-Ordinator
I support Cheryl in providing assistance in organising financial services and arranging appointments.
Cheryl Batchelor
Financial Adviser
I will advise you on ways to make your money work harder, protect your wealth, and look at ways to save tax. Please call the office to arrange an appointment for your financial health check.