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Call today: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Llanrwst

Llys Jones, Nebo Road, Llanrwst, LL26 0SD

Visit today: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Llanrwst agency. We are surrounded by breathtaking views of the Conwy valley in this market town where NFU Mutual has had a presence for many years.

Our friendly, experienced team can offer a range of motor, personal and business insurance products to meet your needs. We also have an NFU Mutual Financial Adviser who can guide you through our range of financial planning products from protection to investments and pensions. To help ensure you meet your regulatory requirements we also have a health and safety support service to assist.

If you drop by, ring in or receive a visit from us you can be assured that you will always deal with the same team, all of whom speak Welsh and English fluently.

Our office is on Nebo Road on the outskirts of town, offering free customer parking. Opening hours are Monday to Friday 9am to 5pm, however we can visit you at a time to suit. Outside office hours our UK based call centre will be happy to transact business on behalf of our agency.

We also have a sister office based in Llandudno.


NFU Mutual

Sioned Mair

Sioned Mair

Senior Agent

Sioned is a NFU Group Secretary and Senior NFU Mutual insurance Agent based in the Llanrwst office. Previous to her appointment in this agency she was an agent in the Dolgellau office for 14 years and therefore has many years' experience behind her. Her expertises lies not only within our core farming market but also larger commercial enterprises. She's a fluent Welsh speaker who was raised on a family farm, and cares passionately about farming issues. She will help to ensure that all your business and personal covers are in place to protect you and your family. Whether it is a review of your existing arrangements or to set up new covers she's happy to call and see you at your premises.

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Helen Elverstone

Helen Elverstone

Agent

With 24 years' experience of working with NFU Mutual Helen brings a wide range of expertise to the role of agent. Her background from various roles within the claims department then as a product trainer equips her with high technical knowledge to ensure that you receive first class advice in a straightforward manner, avoiding insurance jargon. She's a member of the Chartered Insurance Institute, professionally qualified to Advanced Diploma. She also holds a NEBOSH General Certificate in Occupational Health and Safety. Being local from Llandudno means that she fully understands the needs of the area. She specialises in insurance for businesses with particular attention to detail, helping ensure you are fully protected against any losses. She's proud to sell the products of NFU Mutual and looks forward to explaining our policy covers to you. Please give her a call.

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Lona Davies

Lona Davies

Agent

Lona's the longest serving member of the agency team, joining in 1999. This longevity ensures that she has strong relationships with both old and new customers. She has lived in the Conwy Valley all of her life and is a Welsh speaker which equips her with excellent skills to understand and address needs of the local area. She's able to advise on various aspects of general insurance for both commercial and personal customers, ensuring that you are fully protected. 

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Tamara Davies

Tamara Davies

Customer Sales Adviser

Tamara has been working at the office in Llanrwst since April 2016 as a Customer Sales Adviser. She's from a farming background and speaks fluent Welsh. She can assist you with all your motor and home and lifestyle products and is the claims specialist in Llanrwst. She's happy to help with all your enquiries, ensuring that you have the best level of customer service. She's also the Financial Services Co-ordinator and can arrange appointments with our financial and telephone advisers. When she's not in work she's an active member of Rowen Young Farmers' Club, and takes part in many of the Eryri Federations activities and competitions.

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Enlli Vaughan

Customer Sales Adviser

Enlli has been working at the Llanrwst agency since April 2018 as a Customer Sales Adviser. She's a fluent Welsh speaker and having grown up on a farm locally, she has a good understanding of the area. She can assist you with your motor, home and lifestyle, and small business products and is happy to help with all your enquiries, helping to ensure that you have the best level of customer service.

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Anna Williams

Anna Williams

Customer Sales Adviser

Anna has been working at the office in Llanrwst since January 2017 as a Customer Sales Adviser, having graduated from Liverpool John Moores University. She grew up on a local farm in Llangernyw, therefore has a good understanding of the farming needs in the local area. She can assist you with your business and personal insurance needs to help ensure that you have the right covers in place to protect you, your family and your business. She's happy to help with all your enquiries, ensuring that you have the best level of customer service.

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Huw Jones

Customer Sales Adviser

Huw joined NFU Mutual's Llanrwst agency in August 2017, after working for insurance brokers locally for many years. He's extremely customer focused and has gained a wealth of knowledge, skills and experience from my time in the industry so far and am developing these further. He can assist you with your motor and home and lifestyle insurance needs and is one of the claims specialists in Llanrwst. He's lived in Llanrwst all of his life and has an excellent knowledge of the local area. He's a fluent Welsh speaker and looks forward to meeting you.

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Gareth Jones

Financial Adviser

Gareth has been a Financial Adviser for over 20 years and has been employed by NFU Mutual since 2010. Having always lived in North Wales, he's a fluent Welsh speaker and now lives locally in Prestatyn. His role is to carefully assess financial needs and present solutions to achieve customer goals and ensure adequate protection is in place. The range of products offered include pensions, investments and life assurance and is happy to meet with you to give advice to meet your individual needs and circumstances. Like himself all of the Financial Advisers within NFU Mutual are qualified professionals selected for our experience, knowledge and ability to tailor advice.

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Dan Killingbeck

Dan Killingbeck

Sales Consultant, NFU Mutual Risk Management Services Ltd

As the Risk Management Services Sales Consultant, Dan is available to talk to farming and commercial customers about tailor-made health and safety services for their business.

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Customer Support Centre

Customer Support Centre

For your convenience, after we return to our families and pets, our 01492 640983 phone number continues to be answered by our customer support centre colleagues in Glasgow and Cardiff from 5pm – 8pm weekdays and 9.30am – 12.30pm on Saturdays and most Bank Holidays. They can deal with taking payment, quotations or mid-term amendments on motor, home, caravan, travel, horse and rider, or horsebox insurance. For data protection purposes they will only be able to deal with the policyholder or an authorised person noted on the policy.

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Ffion Bonnett

Customer Sales Adviser

Ffion has been working at the Llanrwst & Llandudno agency since April 2022 as a Customer Sales Adviser.  She is currently training to assist you with your motor and personal insurance needs.  Growing up locally in Llannefydd, she is a fluent Welsh speaker and is very excited to get to know all of our customers.

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