Thursday: 9:00 am - 8:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Sunday: Closed
Monday: 9:00 am - 8:00 pm
Tuesday: 9:00 am - 8:00 pm
Llanrwst
Llys Jones, Nebo Road, Llanrwst, LL26 0SD
Visit today: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
Sunday: Closed
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Welcome to NFU Mutual Llanrwst agency. We are surrounded by breathtaking views of the Conwy valley in this market town where NFU Mutual has had a presence for many years.
Our friendly, experienced team can offer a range of motor, personal and business insurance products to meet your needs. We also have an NFU Mutual Financial Adviser who can guide you through our range of financial planning products from protection to investments and pensions. To help ensure you meet your regulatory requirements we also have a health and safety support service to assist.
If you drop by, ring in or receive a visit from us you can be assured that you will always deal with the same team, all of whom speak Welsh and English fluently.
Our office is on Nebo Road on the outskirts of town, offering free customer parking. Opening hours are Monday to Friday 9am to 5pm, however we can visit you at a time to suit. Outside office hours our UK based call centre will be happy to transact business on behalf of our agency.
We also have a sister office based in Llandudno.
NFU Mutual
Our team
Sioned Mair
Senior Agent
I am an NFU Group Secretary and Senior NFU Mutual insurance Agent based in our Llanrwst office. Previous to my appointment in this agency I was an agent in the Dolgellau office for 14 years and therefore have many years' experience behind me. My expertise lies not only within our core farming market but also larger commercial enterprises. I am a fluent Welsh speaker who was raised on a family farm, and care passionately about farming issues. I will help to ensure that all your business and personal covers are in place to protect you and your family. Whether it is a review of your existing arrangements or to set up new covers I am happy to call and see you at your premises.
Helen Elverstone
Agent
With 24 years' experience of working with NFU Mutual I bring a wide range of expertise to the role of agent. My background from various roles within the claims department then as a product trainer equips me with high technical knowledge to ensure that you receive first class advice in a straightforward manner, avoiding insurance jargon. I am a member of the Chartered Insurance Institute, professionally qualified to Advanced Diploma. I also hold a NEBOSH General Certificate in Occupational Health and Safety. Being local from Llandudno means that I fully understand the needs of the area. I specialise in insurance for businesses with particular attention to detail, helping ensure you are fully protected against any losses. I am proud to sell the products of NFU Mutual and look forward to explaining our policy covers to you. Please give me a call.
Lona Davies
Agent
I am the longest serving member of the agency team, joining in 1999. This longevity ensures that I have strong relationships with both old and new customers. I have lived in the Conwy Valley all of my life and I am a Welsh speaker which equips me with excellent skills to understand and address needs of the local area. I am able to advise on various aspects of general insurance for both commercial and personal customers, ensuring that you are fully protected. Edrychaf ymlaen ich gweld - I look forward to seeing you.
Tamara Davies
Customer Sales Adviser
I have been working at the office in Llanrwst since April 2016 as a Customer Sales Adviser. I am from a farming background and speak fluent Welsh. I can assist you with all your motor and home and lifestyle products and I am the claims specialist in Llanrwst. I am happy to help with all your enquiries, ensuring that you have the best level of customer service. I am also the Financial Services Co-ordinator and can arrange appointments with our financial and telephone advisers. When I am not in work I am an active member of Rowen Young Farmers' Club, and take part in many of the Eryri Federations activities and competitions.
Enlli Vaughan
Customer Sales Adviser
I have been working at the Llanrwst agency since April 2018 as a Customer Sales Adviser. I am a fluent Welsh speaker and having grown up on a farm locally, I have a good understanding of the area. I can assist you with all your motor and home and lifestyle products and I am happy to help with all your enquiries, ensuring that you have the best level of customer service.
Anna Williams
Customer Sales Adviser
I have been working at the office in Llanrwst since January 2017 as a Customer Sales Adviser, having graduated from Liverpool John Moores University. I grew up on a local farm in Llangernyw, therefore have a good understanding of the farming needs in the local area. I can assist you with all your motor, home & lifestyle and small business insurance and I am also the claims specialist in Llanrwst. I am happy to help with all your enquiries, ensuring that you have the best level of customer service.
Huw Jones
Customer Sales Adviser
I joined NFU Mutual's Llanrwst agency in August 2017, after working for insurance brokers locally for many years. I am extremely customer focused and have gained a wealth of knowledge, skills and experience from my time in the industry so far and am developing these further. I can assist you with all your motor and home & lifestyle insurance needs. I’ve lived in Llanrwst all of my life and have an excellent knowledge of the local area. I am a fluent Welsh speaker and look forward to meeting you.
Alex Munro
Sales Development Consultant
I joined NFU Mutual in July 2015 on the graduate scheme and I have now successfully moved into the role of Sales Development Consultant. I assist a number of agencies across North and Mid Wales. I help and support with their business plans to ensure they retain loyal customers and develop new business relationships.
Gareth Jones
Financial Adviser
I have been a Financial Adviser for over 20 years and have been employed by NFU Mutual since 2010. Having always lived in North Wales, I am a fluent Welsh speaker and now live locally in Prestatyn. My role is to carefully assess financial needs and present solutions to achieve customer goals and ensure adequate protection is in place. The range of products offered include pensions, investments and life assurance and I am happy to meet with you to give advice to meet your individual needs and circumstances. Like myself all of the Financial Advisers within NFU Mutual are qualified professionals selected for our experience, knowledge and ability to tailor advice.
Dan Killingbeck
Sales Consultant, NFU Mutual Risk Management Services Ltd
As the Risk Management Services Sales Consultant, I am available to come and talk to farming and commercial customers about tailor-made health and safety services for their business.
Customer Support Centre
Customer Support Centre
For your convenience, after we return to our families and pets, our 01492 640983 phone number continues to be answered by our customer support centre colleagues in Glasgow and Cardiff from 5pm – 8pm weekdays and 9.30am – 12.30pm on Saturdays and most Bank Holidays. They can deal with taking payment, quotations or mid-term amendments on motor, home, caravan, travel, horse and rider, or horsebox insurance. For data protection purposes they will only be able to deal with the policyholder or an authorised person noted on the policy.