Ruthin & Dolgellau - Ruthin
28 Well Street, Ruthin, LL15 1AW
Call us: 9am-8pm
01824 703 139
Visit us: 9am-5pm
Ruthin & Dolgellau - Ruthin
28 Well Street, Ruthin, LL15 1AW
About Ruthin & Dolgellau - Ruthin
Our team
Carys Jones
Agent
Carys was appointed as an Agent for NFU Mutual in 2007. Originally from the Conwy Valley, she was brought up on the family beef and sheep farm. Carys…
Mair Jones
Agent
Mair has been an NFU Mutual Agent since 1998, specialising in a variety of general insurances.
Gemma Griffiths
Agent
Gemma has been part of the team since 2006 as office manager, taking on the role of assistant Agent in 2015, continuing to provide excellent customer…
Siwan Hulme
Agent
Siwan was appointed as an Agent and NFU Group Secretary in 2024, having worked within the agency for nearly 9 years, most recently as Agency Manager…
Hannah Hughes
Agent
Hannah has worked with NFU Mutual since 2014 and joined the Ruthin & Dolgellau Agency as an Agent and NFU Group Secretary in 2024. Having grown up in…
Tony Capstick
Financial Adviser
Tony has worked for NFU Mutual for over 10 years, and as a Financial Adviser for 25 years, and knows how important it is to put the customer at the he…
Lynne Roberts
Financial Services Co-Ordinator
Lynne specialises in sales and support for pensions and investments. She joined the agency in 2003, bringing with her many years’ experience. She work…
Lisa Peters
Sales Development Manager
Lisa joined NFU Mutual in 2012 as an Underwriting Team leader in the Chester Regional Service Centre. She’s been in her current position as Sales Deve…
Lisa Williams
Insurance Account Handler
Lisa has worked in the agency for over 20 years and works closely with the Agents to co-ordinate any amendments to covers as required. She's from a fa…
Anna Owen
Large Account Handler
Anna joined the agency in 2011. She lives locally so is aware of the day-to-day challenges faced by our customers. Anna works closely with the Agents…
Cara Morris
Agency Manager
Cara is responsible for the day to day running of the office and assisting the Agents as part of the management team. With over a decade of experience…
Sian Roberts
Farming Accounts Manager
Sian has been with the agency for over 20 years and is from a local Welsh speaking farming family. She has a wealth of experience to offer you, and be…
Helen Davies
Accounts Manager
Helen has been a part of the agency for over 20 years. She oversees the billing accounts and deals with any queries relating to customers’ accounts…
Nia Colclough
Insurance Account Handler
Nia joined the agency in 2023 and is able to provide quotations for motor, personal and commercial insurance. Nia can also introduce our NFU Mutual fi…
Melangell Pritchard
Administrative Assistant
Melangell assists with sending all renewal documents out to our customers and assists Helen with the billing accounts. Outside of work Melangell enjoys spending time with her family and friends.
Sharon Morris
Insurance Account Handler
Sharon joined the agency in 2025. In her spare time she enjoys time with family and friends.
Einir Jones
Insurance Adviser
Einir is fluent in English and Welsh and it’s important for her that our customers are comfortable and confident while discussing their insurance need…
Leah Skelton
Customer Sales Adviser
Leah has been with the agency since 2012, specialising in motor, personal and commercial insurances and is based in the Dolgellau office. She can als…
Bethan Owen
Customer Sales & Claims Adviser
Bethan has been part of the team for more than 20 years and has recently taken over the handling of claims for the whole agency and always provides ex…
Megan Hughes
Customer Sales Adviser
Meg is licensed in general insurance and is currently working towards Bespoke home and Commercial insurance qualifications to provide tailored advice…
Ela Herbert
Customer Sales Adviser
Ela joined the team in 2024. Ela lives on a beef and sheep farm just outside of Ruthin, which gives her great insight into the farming industry. Befor…
Alys Whitney
Customer Service Adviser
Alys joined the team in 2025. Being raised in Dolgellau, she knows the area and the local customers well. With years of experience in customer-service…
George Keefe
Customer Service Adviser
George was raised in Ruthin and joined the team in 2025, having spent the last few years living in London. With a passion for providing customers with…
NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges. Financial advice is provided by NFU Mutual Select Investments Limited. Inheritance Tax advice is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
Risk Management Services are provided by NFU Mutual Risk Management Services Limited and are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
C S Jones, C M Jones, G A Griffiths, S R Hulme & H F Hughes is an appointed representative of The National Farmers Union Mutual Insurance Society Limited. And an introducer to NFU Mutual Select Investments Limited, a member of the NFU Mutual group of companies.
For security and training purposes calls may be recorded and monitored.
Agency Giving Fund
We're proud to have nominated local charity North Wales Cancer Appeal, to receive a donation of £6,379 from NFU Mutual’s national £1.92million ‘Agency Giving Fund’.
This donation has enabled North Wales Cancer Appeal to ensure the needs of the patients are met through the purchase of vital equipment, research and training. The Charity manages its own finances and donors can be reassured that there donations will benefit the patients.
