Ruthin
28 Well Street, Ruthin, LL15 1AW
About Ruthin
Our team

Merfyn Roberts
Senior Agent
Merfyn was appointed as an NFU Mutual agent in 1984. He grew up in the Llangollen area, his father was a bank manager and his mother was a farmer's da…

Wyn Roberts
Agent
Wyn has been an agent with NFU Mutual since 2007, having previously worked in the financial services industry. As well as his involvement with the man…

Carys Jones
Agent
Carys was appointed as an agent for NFU Mutual in October 2007. Originally from Tyn Y Groes in the Conwy Valley, she was brought up on the family beef…

Siwan Hulme
Agency Manager
Siwan has been working in the agency since 2015 and became the Agency Manager in 2017. She works to ensure the smooth running of the office and co-ord…

Lynne Roberts
Financial Services Co-Ordinator
Lynne specialises in sales and support for pensions and investments. She joined the agency in 2003, having previously worked for Pearl Assurance and A…

Lisa Peters
Sales Development Manager
Lisa joined NFU Mutual in 2012 as an Underwriting Team leader in the Chester Regional Service Centre. She’s been in her current position as Sales Deve…

Lisa Williams
Sales Support & Customer Service Adviser
Lisa has worked for the agency since 2003 - specialising in customer service and general insurances. She's from a farming background, speaks fluent We…

Helen Roberts
Sales Support & Customer Service Adviser
Helen joined the agency in 2010, lives locally and is Welsh speaking. She can assist you with your motor and home and lifestyle products. When she's n…

Anna Owen
Customer Service Adviser
Anna joined the West Clwyd agency in 2011. She lives locally so is aware of the day to day challenges faced by our customers. She's able to provide qu…

Cara Morris
Customer Sales Adviser
Cara has worked at the Ruthin and Corwen agency since 2016 and can assist you with your motor, personal and commercial insurance. Edrych ymlaen i gael sgwrs.

Maria Evans
Claims Administrator
Maria is the claims specialist for West Clwyd agency, working from the Ruthin office providing a personal claims service for you. She has worked for t…

Sian Roberts
Farming Business Manager
Sian has been with the agency for over 15 years and is from a local Welsh speaking farming family. She has a wealth of experience to offer you; before…

Helen Davies
Administrative Assistant
Helen joined the agency in 2001 and provides administrative duties. Prior to this she was a secretary for NFU Cymru in Ruthin for 15 years. She lives locally and speaks fluent Welsh.

Tony Capstick
Financial Adviser
Tony has worked for NFU Mutual for over 7 years, as an Financial Adviser for 22 years and in Financial services for 27 years and knows it is important…
Jac Parry
Customer Service Adviser
Jac has recently joined the agency as a Customer Service Adviser and lives locally to the office. He is currently completing his training in motor and…
NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges. Financial advice is provided by NFU Mutual Select Investments Limited. Inheritance Tax advice is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
Risk Management Services are provided by NFU Mutual Risk Management Services Limited and are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
M E Roberts, W R Roberts & C S Jones is an appointed representative of The National Farmers Union Mutual Insurance Society Limited. And an introducer to NFU Mutual Select Investments Limited, a member of the NFU Mutual group of companies.
For security and training purposes calls may be recorded and monitored.

Agency Giving Fund
We're proud to have nominated local charity North Wales Cancer Appeal, to receive a donation of £6,379 from NFU Mutual’s national £1.92million ‘Agency Giving Fund’.
This donation has enabled North Wales Cancer Appeal to ensure the needs of the patients are met through the purchase of vital equipment, research and training. The Charity manages its own finances and donors can be reassured that there donations will benefit the patients.