Phone lines closed

Call today: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

North and East Down Agency - Saintfield

80 Main Street, Saintfield, BT24 7AB

Visit today: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Saintfield agency. Although our roots have always been in the farming community, our product lines have developed to encompass many other trades. We now provide cover for many commercial enterprises including shops, restaurants, manufacturers, building contractors including allied trades and many others. We are dedicated to providing a local, friendly and professional service.


NFU Mutual

Richard Law

Richard Law

Senior Agent

Having been attracted to the values and ethos of NFU Mutual, I have been a Partner in the North and East Down Agency since 2001. I strive to ensure that you receive a first class personal service and that your insurance needs are tailored personally to suit you and your circumstances. I prefer to meet you face to face, getting to know you and building a lasting business relationship. I take pride in what sets NFU Mutual apart from our competitors; putting you (the customer) first and providing excellent products with a personal local service.  

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Angela Steele

Angela Steele

Agent

I joined NFU Mutual North and East Down Agency as a Partner in 2011 after working in a neighbouring agency for a previous 8 years. I’m a graduate of Harper Adams University with my roots firmly in the agricultural sector. My role is fundamentally about getting to know you, your family and your business, farming or commercial, providing you with suitable advice and solutions which give you peace of mind. 

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Justin Barr

Justin Barr

Agent

Justin can provide help on all NFU Mutual general insurance products and specialises in providing commercial insurance, both for farmers and other businesses. Justin enjoys getting a feel for a business by visiting the premises to properly understand the cover required. He has been with NFU Mutual North and East Down Agency since 2003.

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Richard Perrin

Richard Perrin

Agent

Since becoming a Partner in the agency in 2012 I have developed new and existing relationships with many customers who value the local professional advice that I am able to provide. I look forward to discussing your personal, farming or commercial insurance needs and offering you first class advice and service tailored towards your own insurance requirements.

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Michaela Preston

Michaela Preston Cert CII

Agent

I joined the agency in 2008 and in that time have built up excellent relationships with our clients. I deal with all of our general insurance products and specialise in farming and commercial business. I enjoy dealing with the variety of different business types we insure.

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Niamh Hall

Niamh Hall

Office Manager & Financial Services Co-Ordinator

As the Office Manager I am responsible for the daily running of the office and managing the team within the North and East Down Agency to ensure you receive first class customer service. I also co-ordinate the financial services within our agency. This is a growing part of our offering and I am here to provide you with information around our advised and non-advised services in the area of pensions, protection and investments. Providing excellent customer service is our aim at Newtownards which has you, the customer, at the heart of what we do.

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Catherine Clendenning

Catherine Clendenning

Insurance Sales Executive

I can deal with your enquiries in relation to our range of motor & personal insurance products. You can also contact me with policy amendments, renewal enquiries or claims updates.

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Hannah Whitla

Hannah Whitla

Insurance Sales Executive

I have been with the agency for 7 years, after graduating with a BA Hons in Business Studies and working in financial services for a few years. I have built up a strong knowledge of motor, personal and commercial insurances. My specialist area is equine insurance as I have a lifetime of involvement with horses and am keen to help you with any related issues whilst providing you with the highest level of service.

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Jason Horner

Jason Horner

Customer Service Adviser

I joined the agency in 2017 and I am here to help you with your existing motor, personal and commercial policies. Personal local service is at the heart of what we strive to provide, and I take pride in working towards this aim.

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Rosie Mageean

Claims & Customer Services Executive

I joined the agency at the end of 2019, but I have over 20 years' experience in insurance. I enjoy getting to know our customers and I am here to help you in the event of a claim or if you wish to make an amendment to your existing insurance policy.

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Shelley Martin

Shelley Martin

Customer Service Adviser & Financial Services Co-Ordinator

I can deal with your enquiries in relation to a wide range of general insurance products, including personal lines as well as commercial. You can also contact me with any policy amendment, renewal or claim enquiries. If you would like to speak with our NFU Mutual Financial Adviser I will be happy to arrange this for you.

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Phillip Hipson branch photo

Philip Hipson

Claims & Customer Services Executive

I have just joined the agency at the end of 2018 but have over 7 years’ experience working in customer service. I enjoy getting to know customers and I will be happy to help you in the event of a claim or if you wish to make amendments to your existing insurance policy.

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Erin Hiles

Customer Services Executive

Erin joined the North and East Down Agency in April 2021. She enjoys getting to know our customers and is able to help you with any new or existing motor and personal policy queries.

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Suzanne Edgar

Suzanne Edgar

Customer Services Adviser/Claims Administrator

I can deal with your enquiries in relation to a wide range of general insurance products, including personal lines as well as commercial. I also supervise the administration of most of the claims processes so if you have a query about how your claim is progressing, speak to me.

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Phyllis McCloy Lindsay

Phyllis McCloy-Lindsay

Office Administrator

I can assist with payments, account enquiries and other enquiries. If I can’t help you myself, I will ensure your enquiry is directed to an appropriate colleague for assistance.

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Karen Martin

Karen Martin

Administration

Quietly working behind the scenes I am responsible for preparing your renewal paperwork and making sure you receive all your documentation which will start those meaningful conversations with the Agents and staff.

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Jason Hemming

Product Information Consultant

I’ve been with NFU Mutual since 2009 and in my current role since May 2013. I can help customers meet their investment, pension and protection needs on a non-advised basis. Please get in touch if you have any questions or if you need any assistance.

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Kevin Acum CMIOSH

Health & Safety Consultant

I work with the North and East Down Agency to guide their clients through the 'minefield' that health & safety law can be. Contact us and take the hassle out of health and safety management.

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Christopher Johnson

Financial Adviser

My name is Christopher Johnson, I’m your personal NFU Mutual Financial Adviser. My role with NFU Mutual is to share my wealth of knowledge, answer your questions and help you reach your financial goals efficiently as possible. I offer an holistic financial planning service and I’m here to help you stay on track of achieving your goals as your circumstances and priorities change over time. I have been working in this sector since leaving University in 2011 and currently studying to become a Chartered Financial Planner to ensure I can pass on all my knowledge and expertise into helping you.

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David Simpson

Financial Adviser

I have worked in financial services for over 25 years and have extensive experience in both personal and corporate financial advice. I am available for consultations in our agency, your office or in your home where I can provide advice on a range of investment, pension and protection products. I will take the time to get to know your circumstances before making any recommendations.

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Customer Support Centre

Out of Office Hours

For your convenience, our phone number continues to be answered by our Customer Support Centre colleagues from 5pm – 8pm weekdays and 9am – 12.30pm on Saturdays as well as 9am – 8pm on most Public Holidays. They can deal with taking payment, quotation or mid-term amendments on Motor, Home, Caravan, Travel, Horse & Rider or Horsebox insurance. For data protection purposes they will only be able to deal with the policyholder or an authorised person noted on the policy.

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