Phone lines closed
Monday: 9:00 am - 8:00 pm
Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Thursday: 9:00 am - 8:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Wessex - Salisbury
1st Floor, Unit 2, London Road Office Park, London Road, Salisbury, SP1 3HP
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
Welcome to NFU Mutual Wessex, serving customers across Wiltshire and Dorset from our two centres of excellence in Salisbury and Wareham.
With insurance, pensions and investments, you need to feel confident you’re getting what’s right for you. At NFU Mutual Wessex we believe in putting our customers’ interests first by offering quality products and an expert local service.
Having two local offices in Salisbury and Wareham not only means that we are close enough for you to pop in when you need, it also means our staff have specialist local knowledge and expertise, enabling them to fully understand your requirements and create a solution tailored just to you.
And we believe in offering the personal touch, so that you are treated as an individual and get the service you deserve. As one of the UK’s leading insurance providers, NFU Mutual has been looking after customers for over a century, using our local roots and national presence.
Please call us for a quote or for more information on our products and services.
Our products & services
Personal insurance
Our personal insurance products are tailored to your needs and will help you cover the things that really matter:
- Home insurance - with pet, travel and horse and rider as additional covers
- Motor insurance - including personal car, commercial vehicle, tractor and vintage cars
- High value properties - in particular where contents include valuables or fine art
Business insurance
Our specialist policies will take the worry out of choosing the correct cover:
• Food and Drink • Tradesmen • Hospitality & Leisure • Property Owners • Farm • Retailers • Commercial Vehicle • Grain Stores & hauliers
Risk Management and Health & safety services
A choice of solutions to help you to identify and minimise the risks to your business and comply with legislation:
• Risk Audit • Health & Safety Procedures • Fire Risk Assessment • Food Safety & Hygiene • Fleet Management • Health and Safety Training • COSHH, DSEAR and Noise Assessments
Financial Advice
NFU Mutual Financial Advisers are available to help you plan for and protect your financial future. We can help you with:
• Tax efficient investments • Retirement planning • Life cover and Critical illness • Income protection • Inheritance Tax planning • Financial planning
Please call us for a quote or for more information on our products and services.
NFU Mutual
Our Team
Steven Bartlett
Agent & NFU Group Secretary
I have been the Senior Agent since 1992 – man and boy! I am assisted with the running of the agency by my partners Rob, Simons’ Hedges and Godding, and by the team based in the office. I specialise in our farming and estates business, and I am usually found out visiting our clients. In addition to my role as Senior Agent, I am also Group Secretary for the South Wiltshire & Mere branch of the National Farmers Union. In my spare time I enjoy country pursuits with my family.
Robert Baxter
Agent & NFU Group Secretary
I have been an Agent for NFU Mutual since 1989. I mostly deal with farmers and estate customers as well as new business. I am mostly out of the office visiting clients making sure their insurance needs are catered for. I am also the Group Secretary for the Wimborne branch of the NFU, looking after my farming members.
Simon Hedges ACII
Agent
I joined NFU Mutual in 2014 as a qualified professional with over twenty-five years’ experience in general insurance and risk management. I believe in doing the right thing for my customers by understanding their needs and providing them with coverage for a fair premium. I am proud of working in partnership with NFU Mutual and customers across Dorset and Wiltshire. In my spare time, I enjoy spending time with my family, and I am an active rugby fan and member of Salisbury RFC.
Simon Godding
Agent & NFU Group Secretary
I joined NFU Mutual in 2001, progressing to Branch Manager at the Wareham office in 2006 before becoming an Agent and Partner of the newly formed NFU Mutual Wessex agency in 2017. I have a wealth of experience in providing insurance, financial planning and health & safety management solutions to farms, estates and SME’s. I am also Group Secretary for the Blandford and Wareham & Purbeck branches of the National Farmers Union. Away from the office I enjoy spending time with my family and friends as well as participating in and watching various sports.
Linda Young Dip PFS
New Business Consultant
I am a New Business Consultant with NFU Mutual Wessex specialising in High Net Worth Homes and Commercial Business Insurance. I have worked for NFU Mutual since March 1991 and am based in the Salisbury office. I enjoy meeting my customers and advising on their insurance needs. In my spare time my husband and I enjoy our holidays and spending time with our family. For more information please contact me on linda_young2@nfumutual.co.uk or 07973 943453.
Robert Hoskins
Bespoke Insurance Consultant
I recently joined NFU Mutual Wessex in July 2019 as a Bespoke Insurance Consultant bringing with me 15 years of banking experience. I offer face-to-face advice regarding insurance products for high value homes. Away from the office you will find me spending time with my friends and family as well as being a School Governor at my son’s Primary School. For more information on our Bespoke collection, please call us or contact robert_hoskins@nfumutual.co.uk
Jamie Waters
Sales Team Leader
I joined the team in March 2017, initially working on our service team and then as a phone-based Sales Executive. In January 2021 I moved to the position of Sales Team Leader. I have a background in insurance and financial services and deal with quotes for both motor, personal and commercial policies to make sure our customers are suitably protected. In my spare time I like to play rugby and spend time with family and friends.
Kesia Watkins-Jones Dip CII
Sales Executive
Dan Taylor-Milton
Sales Executive
I joined NFU Mutual in November 2018, initially as part of our service team and now as a phone-based Sales Executive. I deal with new business, commercial, motor and personal insurance. In my spare time I enjoy spending time with my family and friends. I am also a big football fan and enjoying playing at weekends.
Oscar Reed
Sales Executive
I joined the team in November 2019 as an Insurance Adviser. I am able to help with any motor, home & lifestyle and horse insurance queries, and have several years' previous experience in insurance working for a national health service provider. In my spare time I enjoy watching football and I also manage a local football team.
Emma Alford
Account Manager
I joined the office in 2010 working as an Insurance Adviser, and more recently as an Account Manager. I look after some of our larger commercial and farming accounts, as well as policy renewals. Outside of work I enjoy spending time with our black Labrador Inca and my two horses. I also spend most of my time out of work renovating our cottage.
Hannah Fuller
Account Manager
Laura Bugler
Account Handler
I joined the Wareham office in 2010 working as an Insurance Advisor and I now work as an Account Handler. I can also assist with the claims process and can introduce our financial services offering. In my spare time I run a farm contracting business and suckler herd with my husband and I love spending time with my young family, we particularly enjoy theme parks!
Adrienne Tollman
Marketing Manager
I joined NFU Mutual Salisbury in March 2019, as the Marketing Manager for the Wessex area following the re-band of the Salisbury and Wareham offices to NFU Mutual Wessex. My role is to increase recognition of the NFU Mutual Wessex brand in the local area. Outside of work I am a keen runner, and enjoy spending time in the New Forest and on the beautiful beaches along the Dorset coastline.
Liz Williams
New Business Prospector
I have been with NFU Mutual in various roles since 2007 and with the NFU Mutual Wessex since October 2020, helping to procure new business opportunities.
In my spare time I love cooking and entertaining with family and friends, walking our dogs and am currently training to be a Yoga teacher.
Alistair Wait
Team Leader
I joined the agency in July 2017 after 5 years at an insurance broker, and having worked towards my product licences I am able to deal with motor, personal and commercial insurance policies. In September 2019, I started a supervisory role and I am now Service Team Leader. Outside of work I enjoy football, films, gardening, and seeing friends and family.
Corry Huntley
Sales, Service & Claims
I have worked for NFU Mutual since 2005. As a member of the service team, I can handle all types of commercial policies, personal lines and equine. I also assist with all types of claims, particularly more complicated ones, and make appointments for the NFU Mutual Wessex Financial Adviser.
When I am not at work I like to keep fit, help out on the family farms and take my daughters out competing with their sheep and horses.
Simon Adams
Sales, Service & Claims
I joined the team in January 2016 having transferred from the Wells agency, where I worked for 7 years. As a member of the service team, I can deal with your motor, personal and commercial insurance needs. In my spare time, I like to spend time with family and friends, and also volunteer for the Cinnamon Trust and at the local dog rescue centre.
Karin Robson
Sales, Service & Claims
I started working at the agency to handle the claims and was soon also handling motor, horse and home policies. My interests include classical music, art & literature, Alpine mountains and history.
Sue Langtree
Sales, Service & Claims
I joined NFU Mutual in 2009 and can assist with quotations for incoming motor, buildings, contents and equine insurance as well as assisting with changes to existing policies and renewal reviews. I can also assist with the claims process as well as introducing our financial services offering and arranging appointments with an NFU Mutual Financial Adviser. I can also take payments and deal with any account queries. In my spare time I enjoy Nordic walking, swimming, gardening, cooking, reading and spending time with family and friends.
Phil Dauwalder
Sales, Service & Claims
I joined NFU Mutual Wessex in November 2018 as an Insurance Adviser after previously working for a local broker. I deal with home, motor, horse and commercial insurance queries. In my spare time I like to play for and support my local rugby team Salisbury RFC, travel and spend time with family and friends.
Paul Wadcock
Sales, Service & Claims
I joined NFU Mutual in April 2019 as an Insurance Adviser. I have a background in financial services and the motor industry and have gained my motor, home & lifestyle, horse & rider and commercial licences. When not at work I enjoy spending time with family and friends, being outdoors, cooking and TV & film.
Glenn Warren
Sales & Service
I joined NFU Mutual Wessex in July 2019 and bring with me 8 years of home insurance knowledge and experience. I help customers with home & lifestyle, travel and motor policies. In my spare time I enjoy spending time with my friends and family and have a ‘to dare is to do’ attitude to weekends with my 2 children.
Stephanie Coltman
Sales & Service
Currently on maternity leave, I joined the NFU Mutual Wessex team in October 2019. I have my motor, home & lifestyle and horse & rider licences and am working towards my fleet licence. In my spare time I enjoy travelling and I play for Wareham and Swanage Ladies’ Rugby team.
Roisin Kelly
Sales & Service
I joined the Wessex Agency in September 2020, having come from a residential and investment property background. I have since gained my Motor product licence, and I’m currently working on my Home & Lifestyle product licence. My hobbies include skiing, boating, swimming and sunshine.
Daniel Hill
Sales & Service
I joined the agency in February 2021 as an Insurance Adviser. I have over 10 years’ experience working within the insurance industry in various roles. Outside of work I enjoy playing golf when I can and spending time with my friends and family.
Daniel Dempsey
Financial Adviser
As the NFU Mutual Financial Adviser for the Wessex agency since 2013, I provide face-to-face financial planning advice. I am fully qualified and experienced to help both personal and business customers plan and secure their financial future with a full range of financial service products. Outside of work I enjoy travel, playing rugby and spending time with my family.
Debbie Shaw
Financial Services Co-Ordinator
Gill Webb
Financial Services Co-Ordinator
I have worked for NFU Mutual since 2010. I look after NFU Mutual Financial Adviser, Daniel's diary and co-ordinate financial services products within the office. Outside of work I enjoy taking part in sports, walking and spending time with my friends & family.
Alex Walker
Non-Advised Sales Consultant – Financial Services
I have been with NFU Mutual since 2016 and with the Salisbury agency since late 2018 for non-advised Financial Services. I am available to discuss, set up and service Pensions, Investments and Life Assurance products for our clients that don’t require a Financial Adviser. I can discuss our full range of Financial Service products providing factual information for clients that wish to make their own decision with Financial Services. When not working I’m an avid cyclist and enjoy motorsport. I am a big fan of F1 and like to participate in karting when I get the chance.
Becci Williams
Non-Advised Sales Consultant – Financial Services
I have been working at NFU Mutual since 2019 after a career change from the performing arts industry. In May 2020 I became a Non-Advised Sales Consultant and have joined the Wessex team to discuss, set up and service Pensions, Investments and Protection products for our clients that don’t require financial advice. When I am not at work, I spend a large amount of my time with my husband to be and two small children but also enjoy going to the theatre and helping my other half with the never-ending garden projects.
Jane Caulfield
Executive Assistant to Agents
I joined the team in 2010 and help the Agents with their diary management and appointment preparation. I also help with the accounts process and the day-to-day office administration.
Joanne Bartlett
Accounts
I am the accounts specialist at NFU Mutual Wessex, dealing with all aspects of invoicing and payments. Outside of work I enjoy time spent with my family, walking our two spaniels in the countryside, gardening and cookery.
Tilly Shepherd
Receptionist
I joined NFU Mutual Wessex in February 2019 as the Receptionist based in the Salisbury office. However, as time has progressed, I now assist with accounts, payments, admin and policy renewals. Outside of work I enjoy riding my ponies.
Andy Hall
Sales Development Consultant
Customer Support Centre
Out of Office Hours Support