Call today: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm


Mutual House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, SY2 6LG

Visit today: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Shrewsbury agency where we believe in providing a professional, friendly and local service.

Our local and personal approach to meeting the needs of our customers is now available to a wide range circumstances.

NFU Mutual

Simon Latter

Simon Latter

Senior Agent

Simon's team is built to help you benefit from the insurance and financial services offered by NFU Mutual. We believe in a strong, local presence, based on a professional approach to working with long standing customers. Following careers within business consultancy and land management, Simon became the Senior Agent in Shrewsbury in 2009 and has focused on developing new relationships as well as reinforcing others through attention to detail and risk reduction. He is personally driven by minimising risk and tailoring solutions to build solid business connections. He combines my role as Senior Agent with that of NFU Group Secretary, and his own farming interests as a sheep producer. 

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Matthew Shepherd

Matthew Shepherd Cert CII

Agent & Group Secretary

Matthew specialises in arranging services for our commercial customers with multiple policy needs. He spends much of his time at clients' premises to deliver a personal and bespoke approach to your business requirements. Following experience in land based business activities, before joining the office, he endeavours to bring practical solutions to everyday problems. His work as an NFU group secretary keeps farming at the core of our business but offers opportunity for supporting all rural businesses.

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Ceri Richards

Office Manager

As office manager Ceri is responsible for the day-to-day running of the office as well as supporting all members of the team in their work, to ensure we provide a quality level of service to all our customers. She also supports Simon Latter with the policy administration for our clients’ existing policies.

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Rhiannon Pugh

Account Handler

Rhiannon helps our customers with commercial and Bespoke home insurance enquiries. She also supports Matthew Shepherd with the policy administration for our clients existing policies. She can introduce you to an NFU Mutual Financial Adviser for your financial planning needs.

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Jonathan Moore

Insurance Adviser and Claims Handler

Jonathan  is the primary contact in the Shrewsbury agency for new and existing claims. He will help you submit your claim and ensure its smooth progress. He will also process alterations, and provide quotations for NFU Mutual insurance products. In addition, he can also provide you with an introduction to our Financial Adviser for your pension, savings and investment needs.

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Megan Wigley

Customer Services Adviser

Megan joined NFU Mutual Shrewsbury agency on an apprenticeship scheme. She grew up locally near the Powys-Shropshire border on her family-run dairy farm, and has been a keen member of Four Crosses YFC for over 4 years. This has helped her gain basic agricultural knowledge to help assist our clients. YFC has allowed her to develop her confidence – a key concept of her role as a customer services adviser. She's able to help you with your motor and personal insurance needs.

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Marcus Baldwin

Customer Services Adviser

Marcus has recently joined the agency as an apprentice customer services adviser. He lives locally, and plays football for Shrewsbury DC. He will be happy to help you with your motor insurance needs.

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Sasha Thomas

Customer Services Adviser

Sasha is currently undertaking her placement year with NFU Mutual Shrewsbury as part of her BSc degree in agriculture at Harper Adams University. She has worked on many different farms around North Wales, Cheshire and Shropshire over the past 7 years, ranging from beef, sheep, dairy and arable farming and has developed an interest in ruminant nutrition since being at Harper. Alongside working in the office, she assists both Matthew and Simon with their sheep enterprises.

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Jane Brothwood

Financial Services Co-ordinator

Jane works with NFU Mutual Financial Advisers to help ensure customers receive appropriate financial planning advice. This includes investments, pensions, life cover and protection. NFU Mutual also provides a range of financial planning services for businesses. She liaises with customers to arrange face-to-face appointments with our local Financial Adviser Colin Stilliard, who provides bespoke financial planning advice, or alternatively, with one of NFU Mutual’s Non-advised Sales Consultants over the telephone. Having been an NFU Mutual customer for many years, and with a farming background, she joined NFU Mutual Shrewsbury agency in June 2020 following a Civil Service career.

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Sarah Evans

Insurance Adviser and Claims Handler

Sarah has worked within NFU Mutual agency network since December 2012 and has joined  Shrewsbury agency as a Customer Service Adviser. She can assist you with your insurance requirements, whether that is processing alterations, providing quotations for a variety of NFU Mutual insurance products, or helping you with a claim. Sarah can provide you with an introduction to our Financial Adviser for your pension, investment and protection needs.

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Sebastian Aylard

Financial Adviser

Sebastian has worked for NFU Mutual since 2012 and became a qualified Financial Adviser in 2016. Since then he has worked in advice assurance and paraplanning helping with the preparation or checking of over 1,000 financial reports. In September 2021 he moved from Head Office to become a Financial Adviser providing expert advice on life insurance, pensions and investments both to individuals and to businesses. He can visit you in your home, the Shrewsbury agency office or remotely via Microsoft Teams.  

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