Call today: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm


Mutual House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, SY2 6LG

Visit today: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Shrewsbury agency where we believe in providing a professional, friendly and local service.

Our local and personal approach to meeting the needs of our customers is now available to a wide range circumstances.

NFU Mutual

Simon Latter

Simon Latter FAAV

Senior Agent

My team is built to help you benefit from the insurance and financial services offered by NFU Mutual. We believe in a strong, local presence, based on a professional approach to working with long standing customers. Following careers within business consultancy and land management, I became the Senior Agent in Shrewsbury in 2009 and have focused on developing new relationships as well as reinforcing others through attention to detail and risk reduction. I am personally driven by minimising risk and tailoring solutions to build solid business connections. I combine my role as Senior Agent with that of NFU Group Secretary, and my own farming interests as a sheep producer. 

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Matthew Shepherd

Matthew Shepherd Cert CII

Agent & Group Secretary

I specialise in arranging services for our commercial customers with multiple policy needs. I spend much of my time at clients' premises to deliver a personal and bespoke approach to your business requirements. Following experience in land based business activities, before joining the office; I endeavour to bring practical solutions to everyday problems. My work as an NFU group secretary keeps farming at the core of our business but offers opportunity for supporting all rural businesses.

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Michelle Heppenstall

Agents Assistant

As an Agents Assistant, I primarily support Simon with all policy administration, including making appointments, processing and dispatching renewal documents, and making any necessary changes to clients’ existing policies and records.

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Ceri Richards

Office Manager

As Office Manager I am responsible for the day-to-day running of the office as well as supporting all members of the team in their work, to ensure we provide a quality level of service to all our customers.

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Rhiannon Pugh

Account Handler

I help our customers with motor and personal insurance enquiries as well as supporting Matthew Shepherd with our commercial clients. I can also introduce you to an NFU Mutual Financial Adviser for all your financial planning needs.

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Jonathan Moore

Insurance Adviser

I am the primary contact in the Shrewsbury agency for new and existing claims. I will help you submit your claim and ensure its smooth progress. I will also process alterations, and provide quotations for NFU Mutual insurance products. In addition, I can also provide you with an introduction to our Financial Adviser for your pension, savings and investment needs.

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Evelyn Griffiths

Insurance Adviser

I have recently joined the Shrewsbury agency following a career spanning over twenty years for a local insurance broker. Living in Shrewsbury all my life, I have strong knowledge of the local area, and appreciate the need to provide an individual service to our clients for all their motor and personal needs.

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Marley Lamerton

Customer Services - Motor

I am currently undertaking my yearlong placement with NFU Mutual Shrewsbury agency as part of my BSc Agriculture degree at Harper Adams University. I have been working on farms for the past three years at my home in Cornwall and have since developed an interest in dairy production. Alongside working in the office, I assist with both Matthew and Simon with their sheep enterprises

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Colin Stilliard

Colin Stilliard

Financial Adviser

As an NFU Mutual Financial Adviser with over 30 years’ experience in the financial services industry I know it is important to put the customer at the heart of everything I do. It’s not about products; it’s about carefully assessing your financial needs and identifying solutions to help you achieve your goals and protect the people that are most important to you. Together, with regular reviews, we can ensure that you are kept up to date with your plans and receive a first class service. We offer a range of products including protection, pensions and investments as well as advice on inheritance tax which can be tailored to meet your individual needs and circumstances.

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