South West Lancashire
Centenary House, 3C Maple Court, White Moss Business Park, Skelmersdale, WN8 9TW
Call us: 9am-8pm
0169 551 177
Visit us: 9am-5pm
South West Lancashire
Centenary House, 3C Maple Court, White Moss Business Park, Skelmersdale, WN8 9TW
About South West Lancashire
Our team
Hedley Roberts
Agent
Hedley joined as an Agent in 1994. He has a wealth of experience in farming and business insurance dealing with both existing customers and new business.
David Shove
Agent
David joined as an Agent in 1994 and is responsible for looking after our farming and business customers. He also provides quotations for new business.
Rachel Austin
Senior Agent
Rachel joined the agency in 2018 as Senior Agent. She has a background in farming and a degree in Agriculture and Agricultural Marketing from Harper A…
Mark Cope
Agent
Mark has worked within the agency since 2009 and became a partner in the business in May 2019. He specialises in commercial and agricultural insurance…
Scott Grundy
Commercial Sales Executive
Scott joined the South West Lancashire agency in October 2019. He's currently working towards his commercial insurance licences and his role will be m…
Sharon Armson
Customer Service Adviser
Sharon joined the agency in January 2011, having previously worked in the insurance industry for many years. She provides new quotations for home, mot…
Phil Hardacre
Customer Service Adviser
Phil started his insurance career straight from college in June 1979, and has been employed as a commercial and fleet insurance underwriter by various…
Kathryn Hodson
Customer Service Adviser
Kathryn joined the agency in October 2015, but has been working in the insurance sector for over 25 years. She currently looks after personal lines pr…
Christine Roberts
Accounts Administrator
With over 25 years' experience working within the insurance and broking industry, Christine joined the agency in December 2013 as accounts administrat…
Allan Downes
Financial Adviser
Allan is an NFU Mutual Financial Adviser. He can advise on pensions, investments and protection. Allan can provide a comprehensive financial review ac…
Sharon King
Life Lead Co-ordinator
Sharon joined South West Lancashire agency in December 2020 following 20 years banking experience working as a small business manager. She's the agenc…
Sarah Woods
Agency Manager
Sarah's career in insurance began in 2005 and has spanned a variety of roles, including training and development, underwriting and distribution/region…
Rachael Houghton
Customer Service Adviser
Rachael started working for the agency in May 2022. This is her first role within the insurance industry, having previously worked as a visual merchan…
Nicola Payne
Customer Service Adviser
Nicola started working for the agency in 2023. Nicola deals with new quotes and adjustments for motor, home and equine insurance. Nicola has previousl…
NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges. Financial advice is provided by NFU Mutual Select Investments Limited. Inheritance Tax advice is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
Risk Management Services are provided by NFU Mutual Risk Management Services Limited and are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
R A Austin, H M Roberts, D W Shove & M J Cope is an appointed representative of The National Farmers Union Mutual Insurance Society Limited. And an introducer to NFU Mutual Select Investments Limited, a member of the NFU Mutual group of companies.
For security and training purposes calls may be recorded and monitored.
NFU Mutual Agency Giving Fund
NFU Mutual South West Lancashire is proud to have nominated Elsie’s Story Charitable Trust to receive a donation from NFU Mutual’s 2025 Agency Giving Fund.
Elsie’s Story was established by Jen and David Stancombe following the tragic loss of their daughter, Elsie Dot, during the Southport attack in July 2024.
At the heart of the trust is a deep commitment to bringing joy and support to children facing life's toughest challenges. The donation will help the charity to provide funding for local projects, medical care and support for children and families, and organise events and experiences to bring the community together.
Left to Right – Rachel Austin, David Stancombe, Sarah Woods, Jen Stancombe.
