Phone lines closed

Call today: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Vale of York Agency - Thirsk office

Units 6 & 7 Concept Court, Allendale Road, Thirsk, YO7 3NY

Visit today: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Welcome to NFU Mutual Vale of York agency where we pride ourselves on offering a personal, friendly, local service for business, personal and car insurance as well as pensions, investments and protection.

In our Thirsk office, we work closely with our partner office in York to offer a combined service, providing customers with access to local knowledge, a wealth of experience and a commitment to providing a personal service.

Our team of specialist advisers can assist with:

Commercial insurance – we specialise in the farming, food and drink, hospitality, retail, wholesale and property owner sectors. Our services are tailored to meet your needs with risk management health and safety advice services and financial planning included in our whole-risk approach.

Private client – our HNW range of services are designed specifically for high-value properties and cars. Our specialists can visit you in your home to help you get the right covers for your valued possessions. We also offer products to cover holiday homes and yachts.

Personal insurance – we offer a range of home and lifestyle products including buildings and contents, pet, horse & rider and travel covers. We also offer a range of motor products – including personal car, commercial vehicle, tractor and vintage cars.

Smallholder– as part of our home and lifestyle services we offer specialist covers for smallholdings, including for livestock and public liability.

Financial services – our Financial Adviser can advise you on financial planning including protection, pensions and investments for you, your business and your family.

If you’d like to discuss the challenges faced by your family, firm or farm, we would love to hear from you; pop in to see us or

Call us on 01845 22337 or email us at

Thirsk – Units 6 & 7 Concept Court, Allendale Road, Thirsk, YO7 3NY
York – Agriculture House, 207 Tadcaster Road, York, YO24 1UD

NFU Mutual

David Palmer

David Palmer BSc (Hons) Dip CII

Senior Partner & NFU Group Secretary

David has over 25 years' experience with the NFU Mutual Agency in Thirsk, combine this with managing a 100-acre arable farm just north of Thirsk, he has both the skills and wisdom to advise on all farming and commercial insurance. He can also provide advice on your commercial health and safety requirements. He has a degree in agriculture from Newcastle University and is a member of a local sailing club.

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Matthew Cliff BCS (Hons) Cert CII

Partner & NFU Group Secretary

After gaining his degree in geography and geology from University of Liverpool, Matthew moved into the insurance world. Now with over 14 years’ experience under his belt he has progressed through the ranks to be agent in the Vale of York Agency. He can help with both our farming and non-farming corporate clients. Matt is a keen triathlete and enjoys watching rugby and walking the beautiful Yorkshire countryside.

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Jenny Dawson

Jenny Dawson BSc (Hons)

Partner & NFU Group Secretary

After studying Agriculture at Newcastle alongside David Palmer, Jenny joined the NFU Mutual agency network straight from university. Now a farmer’s wife, she lives and farms near Crayke with her husband’s family. She is an expert on farming and rural insurance. With a passion for both horses and donkeys, Jenny likes to support local sanctuaries. She is a member of the local tennis club and loves a game in her spare time.

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Elliot Readman

Account Executive

Elliot joined the agency in the summer of 2018 with knowledge of commercial insurance from his family background in property. He can advise on commercial policies, but also motor and covers. He enjoys winter sports including snowboarding and skiing.

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Clare Jones

Business Development

Clare deals with all aspects of financial services in the agency; from your pensions admin to arranging a quote for mortgage protection and life insurance. Clare worked in the regional service centre for eight years prior to joining the agency. She has worked closely with local affinities as well as being heavily involved with NFU Mutual's presence at local agricultural shows and the Great Yorkshire Show. You will see her at local events supported by the Vale of York Agency.

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Mike Addison Dip PFS

Financial Adviser

With over 20 years’ experience in financial services, Mike joined the Vale of York agency in 2016. He can provide expert financial advice on insurance, pensions and investments. He lives in North Yorkshire with his wife and has three children. He loves going to watch live music and assists at the local theatre production company.

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Colette Grace Ward

Insurance Adviser

With 15 years’ experience in the Vale of York Agency, Colette is an expert in all matters of personal and motor insurance. Moving from rural Ireland over 30 years ago, she now lives in Thirsk. She enjoys travelling, reading and being in the great outdoors with her two jack russells, Milo and Gracie.

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Lucy Walsh

Customer Service Adviser

Lucy recently completed an MA in History and is joining the agency in 2020 after a Winter season in France.  She enjoys cooking, live music and netball and can assist with of your personal insurances.

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Sophie Kenyon

Customer Service Adviser

Sophie joins the agency following 2 years working at Direct Line Group, dealing with customer enquiries. She has a degree in Fine Art from Lancaster University, enjoys live music and has an extensive, eclectic record collection. Growing up in a rural setting, Sophie has an interest in local environmental issues.

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Emma Sidgwick (BSc Hons)

Insurance Adviser

Living and growing up on a farm Emma fully understands our customer’s needs. Gaining a BSc Hons degree in Equine Science from Bishop Burton College and being a keen rider places her perfectly to explore all your equine needs. She rides regularly and loves to take her horse Dolly eventing.

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Zara Chaudhury

Insurance Adviser

Zara joined the agency in January 2018, bringing with her a vast experience in high net worth insurance, which gave her the opportunity to quote for some ‘A-list’ celebrities in the past. She is well equipped to deal with all your motor and personal insurance needs. She has a degree in Environmental Science from the University of Manchester. In her spare time Zara likes to travel and enjoys live music and attending festivals.

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Jessica Brown

Commercial Insurance Adviser

Jess can help with your commercial insurance. Being a farmer’s daughter, Jess grew up on a farm so she is perfectly placed to fully understand the farming and rural insurance needs of our clients. Jess is a member of the Young Farmers and loves nothing more than traditional baking and lending a hand with the cattle on the farm.

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Anne Marley

Insurance and Claims Adviser

Anne brings a wealth of knowledge from her years of experience working for the NFU since 1982 and then stepping over to the NFU Mutual agency network in 1989. She can assist with matters of insurance and specialises in dealing with the agency claims. Anne can also book you an appointment with our expert financial adviser. Anne enjoys walking with her dog, line dancing and she volunteers at the Joseph Rowntree Theatre.

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Helen Webb Cert CII

Insurance Adviser and Account Handler

Helen has worked in insurance since 1996. Her background prior to joining the agency means Helen has a sound understanding of both the personal and commercial insurance markets. She currently assists with personal insurance and renewals within the agency. When she was just 17 Helen once went on a date with Kevin Keegan!

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Kellie Harvey

Insurance and Claims Adviser

Kellie predominantly deals with the property and commercial claims in the agency but can also assist with your policy admin.  Living in a small village just outside of Thirsk all of her life, Kellie has a great insight into the rural and agricultural surroundings. She enjoys long walks across the North Yorkshire countryside, loves all animals and fine wine!

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Vicky McDonagh

Insurance Adviser

Vicky joined the agency in 2017 after being in the regional underwriting team for over 25 years. As well as dealing with motor, personal and commercial policies, Vicky has worked as a fraud handler and trainer for NFU Mutual. Vicky has excellent technical knowledge in our equine products and can assist with claims the agency are dealing with. In her downtime Vicky likes to go walking with her dalmatian as well as gardening and DIY.

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Jen Midgley BSc (Hons)

Insurance and Claims Adviser

After completing her degree at Leeds Met, Jen worked on the family farm (pig and arable) until she started her role in the agency in 2012. Her personal experience in farming and knowledge of the local area make her well established to advise on both farming and commercial policies. Jen can also assist you in the unfortunate event of a claim. She is a sporty person and in her free time loves to play hockey and tennis.

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Rosie Gatenby

Renewal and Account Executive

Rosie has grown up farming. From livestock to arable farming Rosie has the experience and knowledge to assist the agents here with the renewals of our loyal customers. Always ensuring we have all of your needs protected.

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Fiona Moss

Financial Services Coordinator

Fiona joined the agency straight from college after gaining her A level in Business Studies. Fiona works part time and can assist with your personal insurances. In her spare time she is kept busy with her young family, two springer spaniels and cat.

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Alison Thompson

Insurance Adviser and Account Handler

Alison is a farmer’s daughter who grew up on a local livestock farm and attended Bishop Burton College. Coupling this with over 20 years’ experience at NFU Mutual Vale of York means Alison is perfectly placed to help our customers with all aspects of their insurance. Alison has strong family ties in the equine world, both racing and show jumping and even represented GB at the Junior European show jumping championships as a teenager.

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Joanne Boldy

Compliance and Development Manager

Joanne joined the Vale of York Agency at the end of 2020. Previously she worked as a high street bank manager and has a strong understanding of the regulations and requirements needed to ensure the best outcomes for our loyal customers. In her free time Joanne enjoys spending time with her family and exploring the local countryside

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