Call today: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm


Woodside Estate, Llanbadoc, Usk, NP15 1SS

Visit today: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

To be the provider of choice for local Insurance and financial planning, delivering a tailored and unique service, delivering on our promises and valued for our integrity and expertise by clients, who will be proud to recommend us.

Whether you are looking for home, motor or business insurance we like to get to know our customers in order to understand their needs. An NFU Mutual Financial Adviser will be delighted to assist you on a range of pension and investment requirements.

NFU Mutual Risk Management Services is available to help commercial and farming enterprises operate safely and within guidelines.

NFU Mutual

Jeremy Tancock

Jeremy Tancock

Senior Agent

Growing up on a mixed family farm in West Wales has provided Jeremy with the insight and knowledge of an industry that our members look for when dealing with their farming businesses.

Jeremy started working with NFU Mutual in 2012, before moving to the Usk Agency in 2015 as the Commercial Lead for new business, and then becoming the Senior Agent in 2021. He also provides insurance-based advice to a wide range of sectors, helping them to manage their insurance risks. He is happy dealing with straight forward insurance queries, to the most complex tasks, utilising the wealth of experience held by himself, his team and NFU Mutual at a national level.

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Rich Phillips


Rich has recently joined the agency and comes from a financial services background, having spent the majority of his career in retail banking and wealth management. He spent large parts of his childhood helping his two uncles on their farms which instilled an affiliation and appreciation for farming from a young age. He is currently obtaining all of his insurance licences and embedding within the business.

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Chris Powell

Chris Powell

Accounts Manager

Been working for the Usk office since 1999 and deals with quotations and alterations for all motor and personal lines. Also deals with customer accounts and any queries that may arise.

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Jade Blanche-Jones

Office and Compliance Manager

Jade has worked at the Usk agency since 2019. Jade helps with the agency’s compliance and general management of the day to day running of the office. She helps the agents with preparation for all customer meetings and renewals. She is also in the process of obtaining her product licenses to be able to help customers with motor and personal enquires.

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Jo Barnes

Jo Barnes

Claims Handler

Started working for the office in 1990 and is the main agency Claims Handler.

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Louise Dowdeswell

Louise Dowdeswell

Customer Service Adviser

Louise joined the office in 2006 following seven years experience working in the insurance industry,  and advises on motor and personal lines 

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Rachael White

Customer Services Adviser

Rachel has been working in the Usk Agency since October 2019, and enjoys meeting the local community and learning aspects of farming life.  Previously she worked for a mutual Building Society for 10 years and prior to that 11 years with an insurance broker.

At present she is able to assist with motor and home insurance and in the future wishes to gain knowledge relating to our other insurance policies.

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Allyson Brown

Allyson Bacon

Life Co-Ordinator

Ally commenced working for the office in 2016 and is the first point of call for clients who would like advice on their financial requirements through a range of specialist advisers set up to meet our client’s needs.

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Caroline Price

Office Administrator

Caroline started working for the Usk Agency in 1999 and is an Office Administrator.  Caroline helps arrange the agent’s customer visits and helps with the pre and post visit paperwork following a customer review. She also assists with any office duties and arranging our agricultural shows and other events.

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Louise Burrup

Financial Adviser

Louise has worked as a Financial Adviser for over 20 years and joined NFU Mutual in Usk in 2022. She is proud to be able to provide face to face financial advice to families and businesses. She can assist with financial needs including retirement planning, investments and protection. Please contact the office to arrange an appointment.

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Beth Owen

Bespoke Insurance Adviser

Beth started working alongside the Usk agency in 2021, She is the main point of contact for all bespoke insurance quotations.

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Dan Killingbeck headshot

Danny Killingbeck

Sales Consultant, NFU Mutual Risk Management Services Ltd

As the Risk Management Services Sales Consultant, Dan's available to talk to farming and commercial customers about tailor-made health and safety services for their business. Please contact the Usk office to make an appointment.

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