Phone lines closed
Monday: 9:00 am - 8:00 pm
Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Thursday: 9:00 am - 8:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Yorkshire Coast
Centenary House, Unit 1 Manor Court, Manor Garth, Scarborough, YO11 3TU
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
NFU Mutual
Irene Pickering
Agent
Craig Robinson
Agent
Lucinda Douglas
Agent
Growing up on her family farm in the Yorkshire Dales Lucinda graduated from Harper Adams University College in 2008. Lucinda worked as the NFU York East county adviser for over 3 years covering North and East Yorkshire for farm advisory and specialising in tenancy legislation for the North East region before joining the Yorkshire Coast office.
Anna
Account Handler
Anna has worked within NFU Mutual since 2008 and joined the Yorkshire Coast office in 2016 having relocated from Cambridgeshire. She can help with farm, commercial, motor and personal insurances as well as help you with any claims.
Andy Messenger
Office Manager
Andy joined the Agency in June 2019, having previously managed sales teams in online retail and retail banking.
Andy primarily manages the Team and Office , ensuring the highest quality of customer service is provided throughout our business. Additionally, Andy is able to assist with farming, business and personal insurances.
Cherry Metcalfe
Client Accounts / Administrator
After growing up on the family farm, Cherry graduated from Harper Adams University in 2018 with a degree in Agri-Business. Cherry joined the Yorkshire Coast agency in July 2019 and assists with general office duties and will most likely be the first person you see if you visit our local office. Cherry also looks after renewal documentation and customer account queries.
Roy
Financial Services Coordinator
Helen
Customer Service Adviser
Helen joined the Yorkshire Coast office in 2005 and lives within the local farming community. Helen is able to assist you with a wide range of insurance needs including commercial vehicle, tractor and home insurance.
Debbie
Customer Service Adviser
Ellie
Account Handler
Ellie previously worked for the Yorkshire Coast office for four years and has recently re-joined the team after a two year sabbatical where she worked with competition horses. Ellie will gladly assist you with many aspects of your business and personal insurance needs and is also able to assist you with any claim matters.
Siobhan Williamson
Customer Service Adviser
Siobhan joined the team in July 2020 having previously worked in insurance. Siobhan is currently going through a period of training. Once through her training Siobhan will be able to help with farm, commercial, motor and personal insurances. Siobhan is really looking forward to getting to know the customers and helping with any queries.
Oliver
Sales Executive
Oliver has worked for NFU Mutual since 2013 and transferred to the Yorkshire Coast office in August 2017. Specialising in commercial business, Oliver would be very happy to discuss this and your health & safety requirements.
Libby Wood
Administration Apprentice
Libby joined the team in October as an apprentice. Alongside studying for a level 3 apprenticeship, Libby will be supporting the office with administration and customer service. Libby will most likely be the first person you speak to when you call or visit the office.
Paul
Financial Adviser