Phone lines closed
Call today: 9:00 am - 12:30 pm
Sunday: Closed
Monday: 9:00 am - 8:00 pm
Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Thursday: 9:00 am - 8:00 pm
Friday: 9:00 am - 8:00 pm
Yorkshire Coast
Centenary House, Unit 1 Manor Court, Manor Garth, Scarborough, YO11 3TU
Sunday: Closed
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
NFU Mutual
Our team
Irene Pickering
Agent
After growing up on the family farm, Irene went on to graduate in Agriculture at the University of Newcastle Upon Tyne. Irene has been an agent for NFU Mutual and NFU group secretary for over 20 years. Irene specialises in agriculture and commercial insurances.
Craig Robinson
Agent
Craig joined NFU Mutual in 2003 and became an agent for the Yorkshire Coast branch in 2006. Craig specialises in agriculture and commercial insurances.
Lucinda Douglas
Agent
Growing up on her family farm in the Yorkshire Dales Lucinda graduated from Harper Adams University College in 2008. Lucinda worked as the NFU York East county adviser for over 3 years covering North and East Yorkshire for farm advisory and specialising in tenancy legislation for the North East region before joining the Yorkshire Coast office.
Jacqui Shipman
Office Manager
Jacqui joined NFU Mutual in 2006. Jacqui lives on a small holding in the National Park and knows the local area well. Jacqui oversees the day to day running of the office and is your first point of contact if you have any comments about the Yorkshire Coast agency.
Sue
Accounts Supervisor
Sue joined the Yorkshire Coast office in 1998 and handles credit control, renewal documentation and customer account queries.
Anna
Account Handler
Anna has worked within NFU Mutual since 2008 and joined the Yorkshire Coast office in 2016 having relocated from Cambridgeshire. She can help with farm, commercial, motor and personal insurances as well as help you with any claims.
Andy Messenger
Account Handler
Andy joined the agency in June having previously worked for a family business prior to which he worked in retail banking for several years. Andy is currently undertaking a period of training.
Cherry Metcalfe
Account Handler
After growing up on the family farm, Cherry graduated from Harper Adams University in 2018 with a degree in Agri-Business. Cherry joined the Yorkshire Coast agency in July 2019 after moving to the area. Cherry is currently undertaking a period of training.
Roy
Financial Services Coordinator
Roy was an NFU Mutual Financial Adviser with NFU Mutual for 22 years before retiring in April 2013. He joined us in May 2013 and spends most of his time supporting Paul Tyrrell, an NFU Mutual Financial Adviser. If you need some financial advice delivered in a friendly and understandable way do feel free to call Roy and he will arrange a convenient appointment with Paul.
Helen
Customer Service Adviser
Helen joined the Yorkshire Coast office in 2005 and lives within the local farming community. Helen is able to assist you with a wide range of insurance needs including commercial vehicle, tractor and home insurance.
Debbie
Customer Service Adviser
Debbie joined the team in 1998, but has worked in the farming industry all her working life. She is happy to help you with any insurance queries you may have.
Sam Berriman
Customer Service Adviser
Sam joined the team in May 2017 and can assist you with any insurance needs or queries that you may have. Sam also enjoys assisting clients with their claims and any related queries.
Ellie
Customer Service Adviser
Ellie previously worked for the Yorkshire Coast office for four years and has recently re-joined the team after a two year sabbatical where she worked with competition horses. Ellie will gladly assist you with many aspects of your business and personal insurance needs and is also able to assist you with any claim matters.
Sasha
Administrative Assistant
Sasha joined the Yorkshire Coast agency in June 2019. Sasha assists with general office duties and will probably be the first person you’ll see if you call into our local office.
Oliver
Sales Executive
Oliver has worked for NFU Mutual since 2013 and transferred to the Yorkshire Coast office in August 2017. Specialising in commercial business, Oliver would be very happy to discuss this and your health & safety requirements.
Paul
Financial Adviser
Paul is an NFU Mutual Financial Adviser and has many years' experience giving clients sound financial advice. He can help you with investments and pension planning. He works with limited companies, partnerships and individuals. If you would like to arrange a review please call us or complete the online form and we will be in touch.