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Alnwick Branch

Unit 6, Linnet Court, Cawledge Business Park, Alnwick, NE66 2GD

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Welcome to NFU Mutual's Alnwick branch, which serves both business and private clients throughout North Northumberland and beyond who value our personal and friendly approach to insurance, pensions, life assurance and investments.

We offer a wide range of insurance products to give you as much choice and flexibility as possible.

We pride ourselves on the local service we provide to our customers and go out of our way to meet them personally to really understand their needs. And because we’re based in Alnwick, we can respond to their requests and instructions quickly.

Our team

Picture of Tania Conway

Tania Conway

Senior Agent & Senior Group Secretary
Tania has been both an agent and NFU group secretary at the Alnwick branch since June 1993 and senior agent and NFU senior group secretary since October 2012. Tania studied Agricultural Biochemistry & Nutrition at Newcastle University from 1988 to 1991 and also has a Diploma in Surveying (Rural Practice) from the University of Reading. Tania is from a local dairy farming family, giving her an inside perspective on the challenges facing the rural way of life. Tania specialises in farm & estate insurance. Away from work Tania is a bit of a fitness fanatic; a keen cyclist, she also enjoys competing in triathlons. expand text
Picture of Jane Potts

Jane Potts

Senior Agent
Jane joined the team in Alnwick in January 2013 as agent and NFU group secretary after 8 years working in the corporate banking sector dealing with both farming and commercial customers. Prior to this she worked for two local agricultural machinery dealerships. Jane spent her formative years on various farms and estates on the Scottish borders but has lived and worked in Northumberland for the last 13 years. Jane specialises in farm, estate & commercial insurance. Away from work Jane hibernates during the summer months in anticipation of the next ski season. expand text
Picture of Miriam McGregor

Miriam McGregor

Miriam became an agent in January 2013 after working in the Alnwick branch for 5 years dealing with both commercial and farming customers. Miriam graduated from the University of Aberystwyth in 2003 before moving to Northumberland shortly thereafter. Miriam specialises in commercial & farm Insurance. Away from work Miriam is married to a local farmer and has three small boys who keep her exceptionally busy. expand text

Donna Willis

Supervisor/Insurance Adviser
Joining the team in June 2012, Donna is our office supervisor, ensuring our customers always receive the high quality service offered by the Alnwick office. Donna also deals with any insurance queries or claims in a proficient manner. expand text

Vicki Oliver

Accounts/Customer Service Adviser
Vicki is a valued member of the team here in Alnwick and also our billing system specialist; she does a brilliant job ensuring all our customer accounts are correct and up to date. Vicki also speaks to some of our customers at renewal to review their policy and ensure the cover remains suitable and continues to adequately protect them. Vicki has recently returned from maternity leave and now has a beautiful daughter. expand text

June Straker

Customer Service/Insurance Adviser
June joined the team in January 2013 and brings with her vast knowledge and experience of commercial insurance. June is a customer service adviser specialising in giving help and advice to commercial customers regarding their annual policy renewal. She also handles new business quotations and alterations to current policies. June does a fantastic job ensuring our customers are correctly protected. June lives in Alnwick with her husband and daughter and their Romanian rescue dog, Coco. expand text

Camilla Campbell

Customer Service/Insurance Adviser
Camilla started working for the NFU Mutual Alnwick branch in July 2014. She specialises in motor, personal and equine insurance and is happy to help out with any problems, queries or claims you may have. Camilla comes from a farming family and still likes to lend a hand when possible. expand text

Hannah Braidford

Customer Service/Insurance Adviser
Hannah joined the team in March 2015 as a customer service adviser. She has recently become a central point of contact and assistant to our agents, dealing with annual renewals as well as day to day general insurance queries and claims. expand text

Emma Ryle

Customer Service/Insurance Adviser
Emma has recently joined the team in September 2015 and can deal with any of your motor queries and quotations. Emma has grown up on a mixed arable and livestock farm which she still regularly helps out on in her spare time. expand text

Melanie Avis

Sales Co-ordinator
Melanie specialises in our financial services and does a fantastic job assessing our customers' initial needs and arranging appointments for them with Chartered Financial Planner, Mark Grainger or Jamie Meighan our telephone introducer. She also co-ordinates marketing campaigns for new business and organises health & safety courses and audits for NFU Mutual Risk Management Services. Melanie has a degree in Environmental Studies and prior to having two children she was a client services senior account manager in a fulfillment and contact centre. In her spare time Melanie loves shopping and goes on holiday as often as possible to avoid helping her husband who runs a busy B&B! expand text

Mark Grainger, AFPS, BA (Hons), CeMAP

Chartered Financial Planner
Mark has worked for the NFU Mutual for 7 years as a Financial Adviser and currently holds Chartered Adviser status. This is the most widely accepted ‘Gold Standard’ qualification available for Financial Advisers/Planners. He specialises in Inheritance Tax planning, pensions, protection and investments for individuals, corporate clients and trusts. Mark will be happy to visit you at home or in our local Alnwick office. To arrange an appointment or have an informal chat, please call Mark on 07967 698318 or ring the office and ask for Melanie. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

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