Call today: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm


Unit 6, Linnet Court, Cawledge Business Park, Alnwick, NE66 2GD

Visit today: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Alnwick agency, which serves both business and private clients throughout North Northumberland and beyond who value our personal and friendly approach to insurance, pensions, life assurance and investments.

We offer a wide range of insurance products to give you as much choice and flexibility as possible.

We pride ourselves on the local service we provide to our customers and go out of our way to meet them personally to really understand their needs. And because we’re based in Alnwick, we can respond to their requests and instructions quickly.

NFU Mutual

Our team

Picture of Tania Conway

Tania Conway

Senior Agent & Senior Group Secretary

Tania has been both an agent and NFU group secretary at the Alnwick branch since June 1993 and senior agent and NFU senior group secretary since October 2012. Tania studied Agricultural Biochemistry & Nutrition at Newcastle University from 1988 to 1991 and also has a Diploma in Surveying (Rural Practice) from the University of Reading. Tania is from a local dairy farming family, giving her an inside perspective on the challenges facing the rural way of life. Tania specialises in farm & estate insurance. Away from work Tania is a bit of a fitness fanatic; a keen cyclist, she also enjoys competing in triathlons.

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Picture of Jane Potts

Jane Potts

Senior Agent

Jane joined the team in Alnwick in January 2013 as agent and NFU group secretary after 8 years working in the corporate banking sector dealing with both farming and commercial customers. Prior to this she worked for two local agricultural machinery dealerships. Jane spent her formative years on various farms and estates on the Scottish borders but has lived and worked in Northumberland for the last 13 years. Jane specialises in farm, estate & commercial insurance. Away from work Jane hibernates during the summer months in anticipation of the next ski season.

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Picture of Miriam McGregor

Miriam McGregor


Miriam became an agent in January 2013 after working in the Alnwick branch for 5 years dealing with both commercial and farming customers. Miriam graduated from the University of Aberystwyth in 2003 before moving to Northumberland shortly thereafter. Miriam specialises in commercial & farm Insurance. Away from work Miriam is married to a local farmer and has three small boys who keep her exceptionally busy.

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Donna Willis


Joining the team in June 2012, Donna is our Office Supervisor, ensuring our customers always receive the high quality service offered by the Alnwick agency. Donna also deals with any insurance queries or claims in a proficient manner.

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Vicki Oliver

Personal Assistant

Vicki is the main point of contact for the three Agents. She assists the Agents in the day to day running of the agency. In Vicki's spare time she helps run her husband’s agricultural business and enjoys spending time with her young daughter.

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Camilla Campbell

External Seller

Camilla started working for the NFU Mutual Alnwick agency in July 2014. Camilla is part of our sales team and can provide quotations for the wide range of our insurance products, specialising in bespoke quotations for commercial and personal customers. Camilla comes from a farming family and still likes to lend a hand when possible.

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Hannah Braidford

Internal Seller

Hannah is part of the sales team, specialising in motor and personal solutions for both new and existing customers. She also organises health & safety courses and audits for NFU Mutual Risk Management Services. In her spare time, Hannah helps her partner run his joinery business and runs round after her two small children.

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Hayley Kavanagh

Customer Service Adviser

Hayley joined the agency in 2016 as an Apprentice. Having now completed her apprenticeship Hayley can help with any motor or personal queries. Hayley enjoys spending time with friends and family and her much loved dog, Prince.

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Caroline Stephenson

Customer Service Adviser

Caroline joined the team in 2017. Caroline brings a wealth of general insurance knowledge having worked in the insurance industry for over 14 years throughout the North East. Caroline looks forward to meeting and dealing with all new clients in the future and being able to help with all insurance queries.

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Amy Wilson

Customer Service Adviser

Amy joined NFU Mutual Alnwick in 2017. Amy is looking forward to being able to help with motor and personal insurances. In her spare time she enjoys horse riding and helping out at her mum's boarding kennels.

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Melanie Avis

Sales Co-ordinator

Melanie is the first point of contact for our financial services. She co-ordinates appointments for our Financial Advisers Mark Grainger and Jamie Meighan. In her spare time Melanie loves shopping and goes on holiday as often as possible with her children to avoid helping her husband who runs a busy B&B!

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Mark Grainger, AFPS, BA (Hons), CeMAP

Chartered Financial Planner

Mark has worked for the NFU Mutual for 10 years as a Financial Adviser and currently holds Chartered Adviser status. This is the most widely accepted ‘Gold Standard’ qualification available for Financial Advisers/Planners. He specialises in Inheritance Tax planning, pensions, protection and investments for individuals, corporate clients and trusts. Mark will be happy to visit you at home or in our local Alnwick office. To arrange an appointment or have an informal chat, please ring the office and ask for Melanie.

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