Phone lines closed

Call today: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm


Low Wiend, Appleby in Westmorland, CA16 6QP

Visit today: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Welcome to NFU Mutual Appleby agency. We are situated in the heart of Appleby, a small market town, and are back in our newly re-decorated office after the floods so pop in to see us.

Watch a film and read details of the work we did during the December floods for our customers.

NFU Mutual

Our team

Amanda Wallbank

Amanda Wallbank

Senior Agent

Amanda has lived in Appleby all her life and has 23 years of insurance experience with NFU Mutual. She has been an agent for over 5 years. She has a comprehensive knowledge of many NFU Mutual products but specialises in agricultural & commercial insurances. Amanda has recently been doing a lot of work with the police and local farmers to set up a rural crime initiative called Country Watch Eden.

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Caroline Raine

Caroline Raine

Assistant Agent

I joined NFU Mutual in December 2006 with a farming background after growing up on my parents' dairy farm. I have a degree in Agriculture and Farm Business from Newcastle University. I live locally and can help with a variety of your insurance needs as well as your NFU matters.

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Picture of Louise Butterworth

Louise Butterworth

Customer Service Adviser

Louise joined the team in 2014 after completing her A Levels. She can help our customers with motor, personal & commercial queries. Louise also heads up our accounts department and is our Life-Lead Co-ordinator so give her a call if she can help.

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Picture of Ruth Wallbank

Ruth Wallbank

Customer Service Adviser

Ruth joined the team in 2014 after studying for her A-levels at Appleby Grammar School. Ruth can help with car, commercial vehicle, tractor, horse, home & lifestyle and commercial products. Ruth is also our main claims handler.

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Emilie Handley

Emilie Handley

Customer Service Adviser

Emilie joined the team in January 2018. Emilie can help our customers with motor and personal queries including car, commercial vehicle, tractor and home & lifestyle policies. She will complete her commercial learning at the end of the year. Emilie is also Secretary for the Kirkby Stephen District Cancer Research Charity in her spare time.

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Picture of Alan Hodgson

Alan Hodgson

Financial Adviser

Alan joined NFU Mutual in spring 2014 following 10 years working in the financial services industry. Alan will be delighted to visit you and offer expert advice on aspects of financial planning, whether you're interested in investments, pensions, or life assurance for yourself or your business.

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