Call today: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Ballynahinch

1 High Street, Ballynahinch, BT24 8AB

Visit today: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Welcome to NFU Mutual's Ballynahinch branch is in the heart of Down. We pride ourselves on our friendly and well qualified staff who are here to handle your insurance and financial planning needs. We believe in getting to know the customer and his/her business in order to provide insurance solutions for their particular situation.

For your convenience we are keen to offer both an office and "on-site" service.

We not only offer General Insurance products but also provide access to specialist Health and Safety Surveys and tailored individual advice from NFU Mutual Financial Advisers.

NFU Mutual

Our team

Fiona Patterson

Fiona Patterson

Senior Agent

I have worked with NFU Mutual since 1987 and have been part of the Ballynahinch/Dromara office for many years. I have gained a wide insurance knowledge in that time and deal with both commercial, private and farming customers.

Expand text

Janice McMaster

Janice McMaster

Agent

I have been with NFU Mutual since 1996 and Ballynahinch office has been my second home since 1998. Coming from a farming background I am happiest advising on farm insurance needs but I also deal with all commercial and general insurances. I can organise and book appointments for anyone who wants to see an NFU Mutual Financial Adviser.

Expand text

Christine McVeigh

Christine McVeigh

Claims Handler and Customer Services Adviser

I have been working in the office since August 2011. I manage a wide range of personal and insurance queries including new quotations and existing business. I also oversee and deal with account queries on a daily basis. As the leading Claims Handler for the office, over the last 7 years, I have gained a wealth of experience to ensure claims are processed and handled in a timely manner. I also signpost customers with financial queries to our Life Lead Co-ordinator ensuring a smooth process to meet customer needs.

Expand text

Belinda Hawthorne

Belinda Hawthorne

Life Lead Co-ordinator and Customer Services Adviser

I have been with the agency since March 2011. I organise and manage the financial services appointments for those concerned with their financial future. The likes of investments, pensions and protection policies. I deal with all insurance, general, personal and commercial and queries relating to these, specialising in motor of all types. I quote for all general, personal and commercial insurance, set up claims, answer claim queries, deal with existing business and existing business queries or amendments, and also take payments for all accounts.

Expand text

Victoria Bell

Victoria Bell

Sales and Customer Services

I have been with NFU Mutual since 2007 and joined the Ballynahinch agency in 2015. I can provide quotes for personal and commercial products for new business and any mid-term changes. I can also provide help with any queries in respect of existing policies, claims or accounts.

Expand text

Carol Noade

Carol Noade

Insurance Administrator & Personal Lines Adviser

I have been working in the agency since October 2017. Since then I have been responsible for issuing all renewal papers, following up on customer accounts, signposting queries to the right department internally and providing administration support to the agents. I also offer support to the staff team on a range of administration & finance tasks as well as managing the daily functions of the internal database system.

Expand text

Robert Caldwell

Sales Development Consultant

I have 20 years’ experience in the insurance industry with a strong focus on the commercial sector. I am here to support the agency and customer in achieving professional business relationship to benefit all parties involved.

Expand text

Uel Erwin

Financial Adviser

Uel is the Financial Adviser for the Ballynahinch office and is available for one-to-one consultations either in our office or in your home. Uel advises on a range of financial products including investment plans and pensions. He has been working for NFU Mutual for many years and is well known in this, his home area. To arrange an appointment with Uel contact the Ballynahinch office.

Expand text

Ed Patterson

Risk Management Consultant

Ed joined NFU Mutual in 2014. He is from the Ballynahinch area and has gained a wealth of experience providing full risk management surveys for all types of businesses. Ed can be contacted through our office and can provide a tailor-made full risk management service including health and safety policies, risk assessments, fire risk assessments, asbestos surveys, and many other aspects of risk management.

Expand text