Call today: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm


1 The Long Mill, Darley Abbey Mills, Darley Abbey, Derby, DE22 1DZ

Visit today: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Welcome to NFU Mutual’s Derby branch where we take great pride in looking after our customers – customer service is our number one priority. Why not give us a ring or call into our new office at No.1 The Long Mill, Darley Abbey for a chat to see if we can help you with your insurance requirements.

We cover the counties of Derbyshire and Nottinghamshire.

NFU Mutual

Our team

Tim Winder

Tim Winder


Tim has a wide range of experience and has been with the Derby branch since 1998. He is always here to give you an honest response to your policy queries; this is how we do business. Tim provides quotations for new business customers and maintains a high standard of service to existing clients, reviewing your insurance needs to ensure your policies meet your requirements. Tim is always happy to visit you at your address to discuss your insurance requirements and make it as easy as possible for you to make the right decisions. He puts your needs at the heart of our strategic considerations.

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Collette Cronin


Agency Manager

Collette oversees the general operational management and daily running of the office to ensure a high standard of service is maintained. Collette has been with the branch since 2006 and is fully licensed in key products. Collette assists with all aspects of employee training to keep the supporting team focused on our customers. She also assists with new business quotations and policy amendments. Keeping fit is Collette’s way of life and she will ensure your policies are fit for purpose.

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Katrina Giles


Accounts Administrator

Katrina is a stalwart of the team having been with the Derby branch since 2003. Katrina deals with the accounts systems overseeing credit control. You can trust Katrina to deal with your payments and your NFU subscriptions in an efficient manner and to suit your requirements. Despite being a keen walker and lover of the countryside, she will not deal with any financial queries you have in a leisurely fashion.

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Deborah Sheldon


Commercial Insurance Adviser

Deborah has been with NFU mutual since 2003. Living on a farm in a rural community, she has extensive experience of the wide range of business life in Derbyshire. Deborah’s primary focus is commercial insurance and she is here to solve queries in an honest and straight forward manner. Deborah can provide expert help and assistance regarding our product range to help you make the right choice for your business needs. Despite not getting much time for her garden, she will ensure our advice helps your business grow.

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Laura Gillard


Sales Development Consultant

Laura has an extensive background in the financial and insurance services sectors and has been with NFU Mutual since 2012. She is here to provide technical support and knowledge to our branch in our sales and servicing activity as well as supporting with new business and customer retention. With an interest in healthy living, she applies this approach to ensure we have your best interests at heart.

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Lucy Atkin


Customer Service Adviser

Lucy joined the team as an apprentice in 2012 and is now qualified to deal with your general insurance queries. As a key member of Young Farmers and her local netball team, she knows the area well and is here to deal with your queries whether on the telephone or, if you call into the office, she will be here with a friendly welcome. She is also the claims contact within the office.

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Customer Service Adviser

Lauren is a recent recruit, joining us in 2015. Lauren has a background in the equine sector and regularly enjoys horse riding. As our resident equine expert, she focuses on ensuring you have the easiest route possible to getting the best insurance cover possible to meet your needs. As her other hobby is kickboxing, she will have a positive impact on your deals.

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Customer Service Adviser

Jess is one of our newest members of staff, joining us in 2016. Jess provides first class administration support as well as being on the end of the phone to answer your calls promptly. Jess is one of our more creative members of staff and loves working in our new office in its old surroundings. With a background in retail; customer service is always a priority for Jess.

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Andrew Miles

Financial Adviser

Andrew is able to provide advice on NFU Mutual's range of pensions, protection and investment products. As another long serving colleague at NFU Mutual, his local presence and in depth knowledge is a key benefit for customers, providing robust advice that can be depended on.

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Jane Cartwright

Risk Management Sales Consultant

Jane Cartwright is our risk management sales consultant for the branch. Jane is available for our business customers to provide a high level of technical advice and guidance on risk management and health and safety matters. Businesses can call us here at the branch to make an appointment for Jane to visit and discuss all health and safety and risk management requirements.

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