Phone lines closed

Call today: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm


Unit A4 Old Power Way, Lowfields Business Park, Elland, HX5 9DE

Visit today: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

NFU Mutual Elland office is based in the heart of the local community, which allows us to build close relationships with all our customers. We pride ourselves on providing a personal, local service to customers old and new. We all live and work in the local community and therefore understand the needs of our customers. Our customers value good service from a local business where we aim to offer quality and value for money for your personal, business and financial needs.

Our philosophy has always been to provide an attentive and personal service for customers, whether talking to them on the phone, face-to-face in the office or visiting them at their business or in their home. It is this culture of customer care that enables us to really get to know our customers and tailor our services to their needs in a way which simply would not be possible if our business was conducted entirely online or over the telephone.

NFU Mutual

Our team

Helen Fletcher

Helen Fletcher BSc (Hons)

Senior Agent

I have been with NFU Mutual for over 20 years. I have a wealth of experience in the insurance industry and can help with many aspects of NFU Mutual insurance products, from farming and tractor to property owners and large commercial businesses. I can also assist with any queries you have on health and safety and risk management services. I would be happy to visit you at your address to discuss any aspect of your requirements.

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Emily Mitchell

Emily Mitchell BSc (Hons)


I joined the Elland team in 2012 and have been an NFU Mutual Agent since 2013. I specialise in our affluent home product and can also advise on commercial risks such as liveries, manufacturers, wholesalers and fleet. I can also assist you with any queries you have on health and safety and risk management. I am happy to visit you at your address to discuss any aspect of your requirements, tailoring the cover to suit your needs. In addition to insurance, we also offer advice on investments, retirement planning and protection. I would be happy to arrange for you to take advantage of a consultation with an NFU Mutual Financial Adviser.

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Sara Blakelough

Sara Blakebrough MA (Hons)

Claims and Customer Executive

Over the years I have gained a wealth of knowledge in all NFU Mutual products such as house, property, car and horse insurance. I can deal with your queries, whether you are looking for a quotation or just want to discuss your policy. In the unfortunate event you need to make a claim, I can help with this too. We can discuss your queries over the phone or you can call into the office, whatever suits you.

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Jayne Carter

Jayne-Anne Carter

Customer Service Adviser

I can help you with insurance for a wide range of needs, whether you need home, buildings and contents, 4X4 vehicle, travel or horse insurance. I am also responsible for the branch accounting systems and the management of customer accounts and bill payments, so please contact me if you have a query.

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Catherine Connolly

Catherine Connolly

Customer Service Adviser

I joined the branch in January 2014 and am happy to assist with queries and insurance quotes for buildings and contents, and motor vehicles - such as private car and light goods vehicles. My role includes making appointments for Matthew, NFU Mutual's Financial Adviser, so please do call me if you would like to discuss savings, investments or pensions with him.

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Benjamin Edwards

Trainee Insurance Adviser

I joined the Elland team in January 2018. I have started my training and I’m currently able to help you with insurance for buildings and contents, and motor vehicles – such as private car, light goods and agricultural vehicles.

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Richard Wadsworth (DipPFS)

Financial Adviser

I recently joined NFU Mutual as an NFU Mutual Financial Adviser. I work with the Elland office, advising their corporate businesses and personal clients on their financial planning needs. I have over 25 years of experience within the financial services. I would be pleased to discuss any aspect of succession planning, shareholder protection, key person cover, as well as the Self Invested Personal Pension (SIPP) provided by Barnett Waddingham LLP. On a personal level, I am able to advise you on our pensions and investment products.

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Jane Cartwright

Risk Management Services

I can advise you in the provision of risk management services, from COSHH assessment, risk assessment and health and safety policies to fire risk assessments, to assist your business manage risk and comply with current legalisation. The services I provide range from an initial consultation to a full risk management report, to cover every aspect of your business. Risk management services are available to all without obligation. Please give me a call for further details.

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