Call today: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed


5 North Ness Business Park, Lerwick, ZE1 0LZ

Visit today: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Welcome to NFU Mutual’s Lerwick agency. We are a local office who can provide quotes for various personal and business policies. We believe that the best way to provide a quality service for Shetland is to be based on the islands. We have years of experience in dealing with the specific needs of our island customers, so we know what is most important to them.

Each year we visit the local agricultural shows and have various activities for you to enjoy. Proceeds from these are always donated to charity and in 2017 we donated £104.33 to the British Heart Foundation.

NFU Mutual

Our team

Margaret Farquhar BSc (Hons)


Margaret has been involved in crofting most of her life. Before joining NFU Mutual she worked in dairy and sheep farming then as an agricultural adviser and has always had a keen personal interest in horses. Margaret took over as the agent for NFU Mutual in Lerwick in 1994, which then became a full-time position. Margaret deals primarily with farming and business insurances. She is also the group secretary of NFU Mutual’s Scotland Shetland branch.

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Sarah Quarmby

Office Manager

Sarah joined the team in July 2011 after leaving the Anderson High School. Since working with us she has gained her SVQ2 & SVQ3 in Business & Administration. Sarah is happy to speak to you about motor, home & lifestyle & commercial products and can also deal with any claim enquiries. If you wish to speak to an NFU Mutual Financial Adviser give Sarah a call and she can arrange an appointment.

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Nicola Polson

Sales Support Clerk

Nicola joined the busy office in September 2013, not long after leaving the Anderson High School. She has gained an SVQ2 qualification in Business & Administration. Nicola is trained in motor, home & lifestyle and commercial package insurance policies and would be happy to discuss these with you. If you need to make a claim or discuss any existing claims she would also be happy to help.

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Chantelle Fulbirg

Sales Support Clerk

Chantelle Fulbirg joined the office in August 2015 after gaining a National Certificate in Business at the Shetland College. She is trained in all motor and home & lifestyle products and would be happy to help with any enquiries you may have. Chantelle has also recently completed her training for commercial package policies and would be happy to assist you with this.

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Ellie Ratter

Sales Support Clerk

Ellie has recently joined our team after moving home from Glasgow, where she completed a drama course and worked in administration. She has almost completed her training for motor and home & lifestyle insurance policies and will soon be able to help out with any enquiries you may have.

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