Find your local branch


5 North Ness Business Park, Lerwick, ZE1 0LZ

Welcome to NFU Mutual’s Lerwick branch. We are a local office who can provide quotes for various personal and business policies. We believe that the best way to provide a quality service for Shetland is to be based on the islands. We have years of experience in dealing with the specific needs of our island customers, so we know what is most important to them.

Each year we visit the local agricultural shows and have various activities for you to enjoy. Proceeds from these are always donated to charity and in 2015 we donated £172 to the Little Princess Trust.

NFU Mutual

Our team

Margaret Farquhar BSc (Hons)

Margaret has been involved in crofting most of her life. Before joining NFU Mutual she worked in dairy and sheep farming then as an agricultural adviser and has always had a keen personal interest in horses. Margaret took over as the agent for NFU Mutual in Lerwick in 1994, which then became a full-time position. Margaret deals primarily with farming and business insurances. She is also the group secretary of NFU Mutual’s Scotland Shetland branch. expand text

Sarah Quarmby

Office Manager
Sarah joined the team in July 2011 after leaving the Anderson High School. Since working with us she has gained her SVQ2 & SVQ3 in Business & Administration. Sarah is happy to speak to you about motor, home & lifestyle & commercial products and can also deal with any claim enquiries. If you wish to speak to NFU Mutual Financial Adviser, Paul Connor, give Sarah a call and she can arrange an appointment. expand text

Nicola Polson

Sales Support Clerk
Nicola joined the busy office in September 2013, not long after leaving the Anderson High School. She has gained an SVQ2 qualification in Business & Administration. Nicola is trained in both motor and home & lifestyle insurance policies and can discuss these with you. If you need to make a claim or discuss any existing claims she would be happy to help. expand text

Sarah Sandison

Sales Support Clerk
Sarah joined our team in September 2014 after leaving the Anderson High School and is currently undertaking an SVQ3 qualification in Business & Administration. She is happy to speak to you about motor and home & lifestyle insurance and can assist you with any claims that need to be made. Sarah is currently training in horse & rider insurance and will soon be able to discuss this with you. expand text

Chantelle Fulbirg

Sales Support Clerk
Chantelle Fulbirg joined the office in August 2015 after gaining a National Certificate in Business at the Shetland College. She is trained in all motor products and would be happy to help with any enquiries you may have. Chantelle is currently training in home & lifestyle products and will be qualified in the near future. expand text

Paul Connor

Financial Adviser
Our NFU Mutual Financial Adviser, Paul Connor, is available to visit our clients to provide advice on NFU Mutual products and selected products from specialist providers. He joined our team in June 2015 and visits Shetland on a monthly basis. If you would like to review your financial affairs with Paul, please do not hesitate to contact our office. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.