Phone lines closed

Call today: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

New Forest

New Park, Brockenhurst, SO42 7QH

Visit today: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Welcome to NFU Mutual's New Forest branch where we pride ourselves on putting our customers at the forefront of everything we do by providing a personal service utilising our extensive local knowledge.

We offer a range of insurance and financial services all delivered personally by the team from our friendly local branch in the heart of the New Forest at New Park, Brockenhurst.

NFU Mutual

Our team

Sam Dovey

Sam Dovey

Senior Agent & NFU Group Secretary

Sam joined the New Forest team back in 1999 as Chris Whitlock’s assistant group secretary, dealing with the local NFU work and an agent for NFU Mutual. Although he still feels like the ‘new person’, Sam deals with business, motor and personal clients within the branch as well as NFU work and Forest Matters; something that keeps him very busy – at all times! Sam is also involved locally with a number of Forest organisations, such as the New Forest Trust and the New Forest and Hampshire County Show. Outside of work Sam enjoys running and being in the New Forest and spending time with his family.

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Lorrayne Blomfield

Lorrayne Blomfield

Agent & Assistant Group Secretary

Lorrayne has been a client of the New Forest branch since 1980 and during this time has always found NFU Mutual approachable and helpful. Lorrayne therefore was very pleased when she was offered the opportunity to join the branch as a sales executive in 2006 and then went on to become an agent in November 2010. Lorrayne deals mainly with business clients and is always keen to visit prospective customers at their homes or their business premises to discuss their individual needs and requirements. Outside of work Lorrayne breeds and shows Simmental Cattle with her family and attends local agricultural shows.

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Kaye Crouch

Kaye Crouch

Agent

Kaye has been working locally in the banking and insurance industry for more than 30 years. Kaye joined the team in October 2010 as a sales executive and was delighted to be invited to become one of the agents in 2014. Kaye is available to provide advice and assistance on our excellent range of business and personal products. She is more than happy to visit you at your home or premises to discuss your insurance or health and safety requirements.

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Rebecca Tranter

Rebecca Tranter

Office Manager

Becky has been with the branch since 1999 and has been the office manager since 2003. Becky is involved with all motor, personal and business enquiries and quotations; the day to day running of the branch and looking after training and assessments for all our staff. Outside of work Becky is a keen horse rider.

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Sara Maton

Sara Maton

Personal Assistant to Senior Agent

Sara has been with the New Forest branch since 1990. Sara previously worked in the main office, but since 2015 she has worked as Sam’s personal assistant helping him service his growing customer base. Outside of work Sara enjoys socializing with friends and family.

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Claire Hoole

Claire Hoole

Commercial Account Handler

Claire joined the New Forest branch in January 2017, after 15 years' working as an Underwriter in the commercial marine insurance industry. Claire is able to assist with all commercial queries and advise clients on the best ways to protect their business. Away from work, Claire enjoys riding, walks with her dog and spending time with her family exploring the beautiful New Forest.

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Tina Riddett

Tina Riddett

Commercial Account Handler

Tina joined the New Forest branch in September 2016 and has been working in the insurance industry for over 15 years. Tina can assist with NFU Mutual personal and commercial polices. Away from work, Tina enjoys walks along the beach and in the New Forest with her new little Spaniel puppy.

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Tina Purkiss

Tina Purkiss

Sales Executive

Tina joined the team in December 2014 and is part of the sales team. Tina can assist with NFU Mutual household, motor and horse policies. She has a wealth of experience promoting close working relationships with customers. Outside of work, Tina enjoys walks along the beach, socialising with friends and shopping.

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Christian Brown

Christian Brown

Sales Executive

Christian has worked in financial services for over 20 years and joined our branch in 2015. Christian is particularly keen on the pensions and investment side of our business and is happy to help with any questions regarding this area. In Christian’s spare time he enjoys surfing, extreme sports, playing cricket and spending time with his children.

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Jeni Turville

Jeni Turville

Accounts Administrator/Credit Controller

Jeni has been with the New Forest branch since 1993. Jeni retired a few years ago, but just could not stay away and returned two years later to help out! Once again she is now a more permanent fixture and is lovingly known within the branch as the accounts controller. Hobbies outside of work include golf, cooking and entertaining together with visiting her holiday home in the south of France.

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Michelle Clelland

Michelle Clelland

Accounts Administrator/Credit Controller

Michelle returned to the New Forest branch after having a break whilst her children were young. Michelle has now taken over as accounts administrator. Michelle enjoys riding in her spare time.

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Phillippa Sparkes

Phillippa Sparks

Insurance & Accounts Administrator

Phillippa has been with the New Forest branch since 2009 and can assist with motor, household, horse and rider and any other personal line policies. In 2016 Phillippa also took on some of the accounts work and is now based in the accounts office two days a week. In Phillippa’s spare time she likes to go walking and enjoys living in the New Forest.

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Karen Griffiths

Karen Griffiths

Insurance Administrator

Karen has been with the New Forest branch since 2009. Karen can assist with NFU Mutual household, motor, horse, travel and other personal line insurances. Outside of the office Karen is a keen tango and salsa dancer.

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Clare Carter

Clare Carter

Insurance Administrator

Clare joined the New Forest branch in August 2015, after working in equine and pet insurance. Clare is able to assist with all personal lines insurances, particularly equine. Away from work, Clare is a keen horse rider, enjoys country pursuits and can regularly be found at local steam shows.

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Louise Ford

Louise Ford

Claims Administrator

Louise joined the branch in 2008. Louise is our dedicated claims handler and is happy to help assist our clients resolve their claims quickly and efficiently. No task is too big or too small and is taken on with relish and a smile. In her spare time Louise enjoys shopping and walking in the Forest with her dog.

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Sarah Janes

Sarah Janes

Claims Apprentice

As the Claims Apprentice Sarah assists Louise in the claims process. She is keen to learn and develop her skills further within the branch. Outside of work Sarah competes in Ballroom and Latin dancing competitions and enjoys walking in the New Forest.

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Sandra Noble

Sandra Noble

Office Administrator

Sandra and Zippy (the office dog) joined the branch in April 2008. Sandra manages NFU's membership and administration and deals with the Forest animals and general insurance uninsured loss claims, together with maintaining the stationery requirements of the office. Sandra’s hobby is schooling, competing and eventing her family’s competition ponies and horses.

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Paul Cadman

Paul Cadman

Financial Adviser

I am NFU Mutual's Financial Adviser for the New Forest and Bournemouth branches. I have over 25 years' experience in financial services, having worked for NFU Mutual since 2010, and with Nationwide Building Society for over 20 years. I have a breadth of experience and knowledge to help you with your financial planning. As a financial adviser I can help you to put the right financial plan in place to support your goals throughout life. This can include help with pensions, longer term investments, and Inheritance Tax planning to ensure the right plans are in place for you and your family. This advice can be as an individual, or to assist you with your business. I live locally and I am happy to meet you at a time and place to suit you.

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Emma Blomfield

Emma Blomfield

Paul Cadman's Personal Assistant

Emma started working for the branch in 2014 and works along side NFU Mutual's Financial Adviser Paul Cadman. Emma speaks to clients regarding any investment or pension advice they may require and books them into Paul’s diary to discuss the options available to them. In her spare time, Emma helps show her families Simmental Cattle and has her own flock of breeding ewes.

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