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The earlier problems that we were having with our phones have now been fixed. However, due to high call volumes and a backlog of calls you may experience a longer wait than normal when you do get through . Please bear with us, we will answer you call as quickly as possible.

Norwich Branch

20 Central Avenue, St Andrews Business Park, Thorpe St Andrew, Norwich, NR7 0HR

Phone lines closed

Welcome to NFU Mutual's Norwich branch where our team of friendly, approachable, knowledgeable agents and staff will spend time with you to help ensure you have a policy in place to protect your business, homes, vehicles and families.

Our team

Nicky Savage

Senior Agent
I joined NFU Mutual in 1999 and specialise in farming, rural and commercial insurance along with risk management and financial planning. I am the Norwich and Loddon NFU group secretary and help local farming businesses with their queries. Please don't hesitate to get in touch with me or any member of the team, or alternatively, please pop in for a friendly face to face chat and we will be happy to help you. expand text

Daniel Calver

Assistant Agent
I became part of the Norwich team in 2016 having worked within NFU Mutual for over 15 years previously. When it comes to reviewing your insurance needs, it’s important to get advice from somebody that you can trust to arrange the right cover for you. With my vast experience, I can help to provide you with the insurance cover needed to bring peace of mind which will I hope will lead to a lasting business relationship. I’m keen to support a range of different people, though I tend to specialise in supporting businesses and commercial clients particularly in the food, manufacturing, hospitality and property letting (landlord) sectors across Norfolk. Outside work, I captain my local football team and enjoy playing squash too. expand text

Laura Woodgate

Office Manager
I joined NFU Mutual in November 2010 to take on responsibility for the day to day running of the office. I support all team members to ensure we provide a first class service to both our new and existing customers. I can also assist with your motor, personal and business insurance requirements including quotes, queries, amendments, reviews and claims. expand text

Richard Blowers

Customer Service Adviser
I can help with new business quotations as well as queries on personal, business and farm insurance having joined NFU Mutual in June 2008. I manage reviews on business insurance renewals and assist with the accounts when required too. I am also a delegated claims handler for home insurance and can therefore help our customers with new or existing claims. expand text

Lorraine Broom

Customer Service Adviser
I joined NFU Mutual Norwich in April 2008. I can help with providing new business quotations, processing amendments and answering queries on personal and business insurances. I am also the accounts administrator for the branch. expand text

Rebecca Pooley

Customer Service Adviser
After finishing my A-Levels, I joined the Norwich branch in July 2014 as an apprentice. I have since completed my apprenticeship for a Certificate of Insurance qualification with The Chartered Insurance Institute. I am able to help with quotes, changes to cover and renewal queries for your motor, home or business. expand text

Tracey Southern

Office Administrator
Following 19 years of working in the insurance industry, I joined NFU Mutual in June 2012 on a part time basis. My duties include preparing all renewal paperwork and making sure it reaches the client in good time. I collect renewal payments and I also book the agent’s renewal appointments and prepare files ready for their visit. expand text

Harry Jones

Sales Associate
I have worked in the insurance industry for a number of years and joined NFU Mutual in August 2016. I can visit clients in the Norwich area, offering a wide range of products including business and home insurance which I can tailor to suit individual client needs. I am keen to build long lasting relationships. Out of work I enjoy spending time with my family and playing cricket. expand text

Rob Cooper

Telephone Financial Adviser
I have been with NFU Mutual since the age of 17 and have been a fully qualified NFU Mutual Financial Adviser since 2002. I can help you ensure your family is protected financially in the event of death or illness and can help with pensions and investment planning as well as looking at retirement solutions when you are looking to enjoy the fruits of your labours. I provide a friendly telephone based service that ensures we understand your current situation and financial objectives fully before providing you with advice and recommendations to help address your needs. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

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