For further details on how we use cookies on our site, just visit our Information on Cookies page.

The earlier problems that we were having with our phones have now been fixed. However, due to high call volumes and a backlog of calls you may experience a longer wait than normal when you do get through . Please bear with us, we will answer you call as quickly as possible.

Plymouth Branch

Tor View House, Darklake View, Estover, Plymouth, PL6 7TL

Phone lines closed

Welcome to the Plymouth NFU Mutual branch. At Plymouth we have a team of experts who would be happy to take the time to ensure you have the correct insurance in place to protect your business, homes, vehicles and families.

We pride ourselves on our friendly, personal service and aim to build genuine relationships with our clients that stand the test of time.

Not only do we cover the Plymouth area, we also specialise in rural insurance including Dartmoor and surrounding area, the Tamar Valley into South East Cornwall, right down to our beautiful coast and our local knowledge means we understand where you live and work.

We have a team of friendly and approachable staff who can help guide you through the complexities of insurance cover.

We have an out of hours phone service from 5pm to 8pm Monday to Friday and also 9am to 12.30pm on Saturday mornings when our office is closed.

Call our branch today and we will take the time to discuss your insurance needs.

Our team

Jo Young

Agent
As our agent, Jo provides ongoing technical expertise to our customers and has considerable experience in the commercial and farming sectors. She regularly visits new and existing policyholders to discuss the wide range of insurances available through NFU Mutual including personal, commercial, farming and risk management services**. Jo also supports the local farming community in her role as group secretary. expand text

Lucy Thomas

Agent
Lucy grew up on the family dairy farm in Shropshire where she was actively involved in all aspects of the business. Educated at Harper Adams University College Lucy read Rural Enterprise and Land Management. Lucy went on to work for a land agent/chartered surveyors and auctioneers as a rural surveyor and at the local livestock market. In 2012 Lucy joined the National Farmers' Union as a South West food and farming adviser, continuing her involvement within the dairy industry. Lucy gained hands-on knowledge of landlord and tenant issues, planning, and rural development whilst providing practical advice, support and information to farmers. Lucy joined the Plymouth NFU Mutual Branch in November 2014 as Assistant Agent. At NFU Mutual Plymouth Lucy has a key focus on Commercial Business and Agriculture Insurance. Lucy is available for face to face consultations to provide assistance to new and existing customers. expand text

Kerry Hogan

Office Manager
Kerry is our office manager, overseeing the general running of the branch. She keeps all our systems up to date as well as assisting Jo the agent. As well as motor and household insurances, Kerry can help with options for commercial insurance for a variety of businesses. She also keeps us all on the straight and narrow! expand text

Sue Huthinson

Customer Service Adviser
Sue can help with your motor, personal, commercial or equine enquiries. She also provides ongoing support for existing customers covering all NFU Mutual enquiries, policy changes and claims advice. expand text

Sarah Smith

Customer Service Adviser
Sarah can help with your motor, personal, commercial or equine enquiries. She also provides ongoing support for existing customers covering all NFU Mutual enquiries, policy changes and claims advice. expand text

Louise Wright

Customer Service Adviser
Louise can help with your motor, personal, commercial or equine enquiries. She also provides ongoing support for existing customers covering all NFU Mutual enquiries, policy changes and claims advice. expand text

Bridget Percy

Customer Service Adviser
Bridget can help with your motor, personal or equine enquiries. She also provides ongoing support for existing customers covering all NFU Mutual enquiries, policy changes and claims advice. expand text

Amanda Macbean

Customer Service Adviser
Amanda can help with your motor, personal or equine enquiries. She also provides ongoing support for existing customers covering all NFU Mutual enquiries, policy changes and claims advice. expand text

Shani Sandel-Dungey

Customer Service Adviser
Shani can help with your motor, personal or equine enquiries. She also provides ongoing support for existing customers covering all NFU Mutual enquiries, policy changes and claims advice. expand text

Matthew Swan Dip PFS

Financial Adviser
Matthew has been involved with financial services for 23 years, 11 of those with NFU Mutual. He is proud to be able provide expert face to face financial service advice to help families, businesses and, of course farmers. Matthew is based at the Plymouth NFU Mutual Branch and is on hand to give professional advice and personal service at a time and place to suit you. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.