Thursday: 9:00 am - 8:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Sunday: Closed
Monday: 9:00 am - 8:00 pm
Tuesday: 9:00 am - 8:00 pm
Selby
9 Finkle Street, Selby, YO8 4DT
Visit today: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
Sunday: Closed
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Welcome to NFU Mutual's Selby branch where we pride ourselves on our customer service levels and strive to offer a local, personal service.
We have a team with extensive local knowledge, committed to ensuring that your expectations are met whenever you call us or visit our office.
Our normal office hours are Monday to Friday 9am till 5pm. For your convenience, our office phone number continues to be answered by our customer support centre colleagues from 5pm - 8pm weekdays and 9.00 am -12.30pm on Saturdays and most Bank Holidays.
NFU Mutual
Our team
Martin Wiles
Agent
Martin joined NFU Mutual in 1991 and deals with many types of insurance including farming, business and personal insurances in the Pontefract, Tadcaster, Castleford and Sherburn areas.
Philip Musson
Agent
Philip joined NFU Mutual in 1991 and has over 20 years' experience of providing a high quality insurance service to business, farming and personal customers in the Selby, Goole and Thorne areas.
Melanie Chapman Dip CII
Office Manager
Melanie joined NFU Mutual in 1990 and undertook several roles in the regional & head office underwriting departments. She spent 7 years as an Account Executive at the Sheffield office before joining the Selby office as Office Manager in 2005. Melanie has extensive knowledge in all areas and oversees the day to day running of the office. Melanie enjoys spending time with her family, travelling, walking and looks for every opportunity to enjoy the fresh air in her local countryside.
Sam Fisher
Insurance Adviser
Sam joined NFU Mutual in 1993, progressing to Business Partner at the Howden office. Having a desire to work at a larger office Sam transferred to Selby in 2007. Sam deals with customer enquiries and quotations and has many years of experience dealing with all general insurance products. Sam also deputises as Office Manager. He has a passion for cooking, enjoys travelling and always wears a smile.
Marie Locker
Insurance Adviser & Claims Handler
Marie joined NFU Mutual in 2004 at the York office and moved to the Selby office in October 2016. Marie deals with claims, customer enquiries and quotations for motor, household, equine and commercial products. As a life qualifier, Marie can also arrange appointments for the Financial Adviser. Marie enjoys walking and gardening and is a member of two local history societies.
Fiona Fackrell
Insurance Adviser & Life Lead Co-ordinator
Fiona joined NFU Mutual in September 2014, having previously gained insurance and financial business experience during 16 years at HSBC. Fiona deals with customer enquiries, personal quotations and makes appointments for NFU Mutual Financial Adviser, Paul Kettlestring. Fiona enjoys spending as much time as she can outdoors, walking, gardening and any spare time apart from this reading historic biographies and novels.
Rebecca Collins Cert CII
Insurance Adviser
Becki returned to NFU Mutual in January 2018, after a short spell away completing a Certificate in Insurance (CII) qualification. Her previous experience of insurance and financial business was gained during her 11 years at the office and 5 years at our regional office. Becki has recently completed her training and deals with existing and new customers on motor, household & equine products. Becki enjoys spending her time dancing, exercising, singing at the local karaoke or just with a good book at home.
Tracy Ross
Insurance Adviser
Tracy joined NFU Mutual in 2002 and is responsible for the quotations for business insurance including manufacturers & wholesalers, retailers and tradesman. Tracy also manages the Health & Safety Consultant's diary. Tracy enjoys gardening, taking her dog for a walk to the beach and seeing bands play live.
Tom Masterman Cert CII
Insurance Adviser
Tom joined NFU Mutual in January 2016 as an underwriter and DUA reviewer, joining the Selby office as an Insurance Adviser in November 2017. He deals with customer queries, plus new quotes and mid-term adjustments to existing motor and personal policies. Tom also oversees the social media side of things at the office. Out of work, he enjoys football, travel, cooking, spending time with his family and friends, and the occasional game of poker.
Christine Craft
Administration Assistant
Christine joined the NFU Mutual Selby office in 1994 and has been involved in providing insurance quotations, managing the Financial Adviser's diary and dealing with general customer enquiries. More recently, Christine has reduced her working hours and now assists the Agents and other staff with many of the admin roles in the office. Christine’s interests include gardening, dancing, travel and walking in the Dales.
Teresa Wiles
File Management & NFU Administrator
Teresa joined NFU Mutual in 1991 and is responsible for ensuring our client files are up to date. Teresa also deals with NFU subscription enquiries and payments, and any other administration work needed. Teresa enjoys looking into her family history, walking and spending time with her family.
Janice Pallister-Walker
Audio Typist
Janice joined NFU Mutual in 2004. She undertakes the typing for the Agents and is also ensuring our stationary supplies are well stocked. Janice has a very healthy lifestyle enjoying swimming, pilates and making good nutritional food for her family.
Letesha Cliffe
Apprentice Administration Assistant
Letesha joined us at the beginning of November 2018 as an Apprentice Administration Assistant. Whilst undertaking her Level 2 Business Administration qualification Letesha will be learning about the products and services that an NFU Mutual agency can provide. In her spare time Letesha enjoys keeping up with the latest fashion, reading fiction novels, spending time with her family and walking the family's dogs.
Declan Franks
Apprentice Administration Assistance
Declan joined the agency early November 2018 as an Apprentice Administration Assistant. Declan is studying the same qualification as Letesha and is hoping to become a fully-fledged member of the team once he has completed his training. Outside of work, Declan enjoys playing computer games with friends and spending time with his partner and family. When asked about his interests he did confirm his main hobby is eating!