Bereavement claims: notify us of a death

This form gives us basic details of your claim. Once you’ve submitted it, one of our claims team will be in touch to let you know what happens next, and whether we need any more information from you.

Please note: this form should be used to notify us of the passing of a customer who held a investment, pension or life cover with us, we call these Financial Services products. If the customer did not hold any of these products, complete the form for General Insurance policies.

If the customer held both Financial Services products and General Insurance policies you only have to complete one form, we'll pass the details between departments.

Please ensure all fields are completed to the best of your knowledge as this will help us deal with the claim quickly and accurately.

Phone number:

Address of deceased (This should be the address that the deceased was living at as at the time of their death. This can be a care/nursing home.)

Deceased's date of birth (if known):

Do you know the deceased's date of death?

Yes

Do you know the date of the funeral?

Yes

Name/contact details of who we should correspond with (if different to informant):

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Bereavement claims: notify us of a death